Reviews of Quality Inn Rutland This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
253 South Main Street, Rutland, VT 05701, United States of America
#6 of 6 hotels in Rutland
Guests' ChoiceReview Score
Based on 88 hotel reviews
5.8Score breakdown
-
Cleanliness
6.5
-
Comfort
6.6
-
Location
7.2
-
Facilities
6.0
-
Staff
7.1
-
Value for money
6.6
-
Free WiFi
8.8
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: June 27, 2022
Mylaysha2000
United States of America2 Reviews5.0Fair- • Business trip
- • Solo traveler
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The loud people in the other room every night. Staff did nothing about it.
Stayed in April 2022
-
Reviewed: March 28, 2022
Vivian
United States of America44 Reviews6.0“too expensive”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 1 night
The lobby is not at pictured, the hallways smell of cigarette smoke, the door in the bathroom hits the bathtub and doesn't fully open. The breakfast was in a box to go. The exterior doors did not close completely.
The room was comfortable.
Stayed in March 2022
-
Reviewed: March 7, 2022
Ed
United States of America12 Reviews2 helpful votes5.0“I will not be coming back to this location, not worth the money in my opinion!”- • Leisure trip
- • Travelers with friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
There were a lot of loud people outside and in the hallways. Hallway carpet wasn’t clean and had cigarette butts on the ground near the back door. Front desk was helpful but not very polite.
Great location with many restaurants and shops close by. Close to the ski mountains as well! The room was a good size and beds were comfortable.
Stayed in March 2022
-
Reviewed: March 4, 2022
Brian
United States of America1 review7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
pre-boxed breakfast
Stayed in January 2022
-
Reviewed: February 28, 2022
Kevin
United States of America1 review5.0“stale cigarettes”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 1 night
The whole building (hallways and room) smelled like cigarette and marijuana smoke.
The staff was nice and the pool was great for the kids.
Stayed in February 2022
-
Reviewed: February 22, 2022
Angela
United States of America6 Reviews5.0“was just ok, not super clean”- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
breakfast
location
Stayed in February 2022
-
Reviewed: January 31, 2022
Coner
British Indian Ocean Territory2 Reviews7.0“Good price for a one night stay”- • Leisure trip
- • Solo traveler
- • King Room - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was pretty skimp
Bathroom looked like it had just been renovated, it was very clean and nice.
Stayed in January 2022
-
Reviewed: January 19, 2022
Wendy
United States of America3 Reviews5.0“Very understaffed The parking lot was not plowed there was a snow storm the entrance and the exit had mounds of snow tha”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Very understaffed nobody was ever at the front desk the manager insisted that I give her proof that I had a service dog and she insisted that there was some sort of paper I must show her through the American disability act that was created many many years ago there is no such paper that I need to display and she’s only allowed to ask two questions in reference to my service animal she is not required to ask by state law or buy any hotel law that I must prove to her that it’s a service dog or she was going to charge me $25 extra she was very rude about it
clean room
Stayed in January 2022
-
Reviewed: January 17, 2022
Denise
Canada1 review6.0“Staff lovely , hotel old and dingy. Did not take photos.”- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel is old and worn, needs to be updated.
Staff were friendly and accommodating permitting an early checkout as we had to alter our travel plans.
Stayed in January 2022
-
Reviewed: December 17, 2021
Rena
United States of America5 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Noisy, some staff were rude. Breakfast was a grab and go box, but we didn't get any because they would run out of them very early. Rooms are average.
The location.
Stayed in December 2021
-
Reviewed: November 28, 2021
Caswell
United States of America1 review5.0“Bed was comfortable staff was friendly bed room could be cleaner and coffee in room”- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 1 night
the bathroom was not as clean as i feel it should be. there was still dirty face clothes hanging on the shower and the shower tub was peeling paint
the staff was friendly
Stayed in November 2021
-
Reviewed: October 15, 2021
Zach
Israel35 Reviews5 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
Slow check in process.
Very comfortable beds, spacious, not dated.
Stayed in October 2021
-
Reviewed: October 10, 2021
James
United States of America2 Reviews7.0Good- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
No sound proofing. Could hear neighbors phone conversation and every time the people above us walked across the room or used water
Stayed in October 2021
-
Reviewed: August 16, 2022
Stephen
United States of America10 Reviews1 helpful vote1.0“Despite some room renovation this hotel remains unsatisfactory.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 2 nights
Several years ago the motel, although dated, had an excellent breakfast. It appears that having closed their pool and discontinued breakfast during Covid restrictions, they have no intention to bring back either. We will not stay here again.
Front desk staff were pleasant.
Stayed in August 2022
-
Reviewed: July 26, 2022
Alan
United States of America1 review1 helpful vote1.0“Booking.com is a crooked company.”- • Leisure trip
- • Travelers with friends
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was a homeless shelter.
Absolutely nothing. I still want my money back. I did not stay and you know it. That place wasn't even suppose to be renting rooms. It is a homless shelter. Also you took my money in march. Hotel says they never got any from you. So I guess it is booking.com just stealing customers money. I have 1500 friends on Facebook and I am telling them to never use you and telling them to share it to their friends. I use you folks all the time, but I assure you, never again. You are dishonest people.
Stayed in July 2022
-
Reviewed: June 15, 2022
Bonnie
United States of America5 Reviews1.0“We didn't stay - reservation was cancelled by the motel”- • Leisure trip
- • Group
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 1 night
When we arrived we were told that our reservation had been cancelled. We were told that e-mail was sent, however we didn't get it before leaving for VT. and cell service was sketchy at best.
n/a
Stayed in June 2022
-
Reviewed: March 23, 2022
Peter
United States of America1 review2.0“I had to leave because of the odor in my room.”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 1 night
My room smelled like cat urine and there were suspect people loitering outside.
The woman at the front desk is pleasant.
Stayed in March 2022
-
Reviewed: March 21, 2022
Rob
United States of America10 Reviews2.0“Not up to par!!!!”- • Leisure trip
- • Couple
- • King Room - Accessible/Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Everything... room was wrong. Smelled dirty. Heard Everything in surrounding rooms.
Nothing. Seemed very low budget. Not Wirth the price.
Stayed in March 2022
-
Reviewed: March 7, 2022
Greg
United States of America1 review3.0“Poor quality, not stay there any more”- • Leisure trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Breakfast wasn't continental, it was a box of items, no coffee and tea packets were water soaked, TV reception and wifi was terrible
Stayed in March 2022
-
Reviewed: March 7, 2022
Brian
United States of America1 review2.0“I've stayed here 4-5 times and the last two had homeless people wandering in hallways.”- • Leisure trip
- • Solo traveler
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 3 nights
Homeless people in the hallways, thought I was going to get mugged. Dirty carpet, I wiped down the entire room and was shocked at how dirty it was. Harsh smell of marijuana in hallways set the tone.
Room size was nice.
Stayed in February 2022
-
Reviewed: March 5, 2022
Matthew
United States of America3 Reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
parking lot not plowed, strong smell of marijuana in hallways, facility in disrepair.
Convenient to restaurants and right off the highway. Front desk staff was friendly.
Stayed in February 2022
-
Reviewed: March 1, 2022
Lawrence
United States of America1 review2.0Very Poor- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Broken lock on main door. TV no cable. No chair. No facial tissue/Kleenex. Room not to a standard of quality inn
Stayed in February 2022
-
Reviewed: February 23, 2022
Cindy
United States of America1 review4.0Disappointing- • Leisure trip
- • Family with young children
- • King Suite - Non Smoking/Pet Friendly
- • Stayed 2 nights
- • Submitted from a mobile device
Staff with sign that they had stepped away almost occurred a lot Room not at all like pictures location felt unsafe Room with pieces together- three door knobs, bathroom door with two knobs, one couch not the two in photos. No table. No Fridge
Stayed in February 2022
-
Reviewed: February 21, 2022
Jimmy
United States of America4 Reviews4.0“We slept. We took showers. We left. We won't go back”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
It was dirty and the coat racks were not working. No toilet paper holder. No tissues
Stayed in February 2022
Guests also reviewed these properties:
-
Albury Paddlesteamer MotelAlbury, Australia
-
Alcam EncantsBarcelona, Spain
-
B&B G&GRome, Italy
-
TownePlace Suites by Marriott AberdeenMelrose Addition, USA
-
Villa La Terrazza SuitesSorrento, Italy
-
New Hotel White PalaceKolkata, India
-
INA Riverside GuesthouseAkiruno, Japan
-
OYO 336 Airport ResidenciesAmandoluwa, Sri Lanka
