Oops I put my complaint in the wrong place! The hotel was very convient to the event location. The rooms were clean and comfy! The value was great!

Breakfast was not as good as last year when we stayed with you...when we checked in @330pm our room wasn't ready....then we waited over 30 minutes more and had to inquire when the front desk staff said they would let us know when the room was ready which they didn't. The staff then gave us a discount only because we complained about the wait!! We will not be returning next year!!!

Stayed in April 2024

Very nice staff, great location for our trip.

Stayed in April 2024

Rooms a little dated. Room to far to walk to front. Next time we need to have a room closer to entrance. For some reason phone did not work. No dial tone

Breakfast was really good. Staff all pleasant. Beds comfy.

Stayed in April 2024

N/A

Getting into my room and getting settled in was smooth, the continental breakfast was great as well.

Stayed in March 2024

All was well. But my iron was a bit sluggish.

All was well.

Stayed in April 2024

Access to the 2 nd floor was through a single tiny, rickety elevator located in the back of the building. Not easy for my wife who has mobility issues and has difficulty walking any distance or climbing stairs. Do not recommend booking a room on the 2 nd floor if you have trouble with steps.

Nice room, comfortable bed.

Stayed in March 2024

Breakfast, room, clean

Stayed in April 2024

There was nothing around it. No restaurants. We had to drive to get something to eat

It was a nice place staff was friendly

Stayed in March 2024

There wasn't anything that we did not like. For what we were staying for the room fit our needs. Getting in and out was easy. Look forward to using them again in the future if needing to stay in the area.

The breakfast was really good and there was plenty to have. The room was nice and the beds were comfortable. Checking in and checking out was very simple. This is a place we look to stay at in the future if traveling back to the area.

Stayed in February 2024

On the second morning when checking out, I found a bug crawling on the side of the bed. I do not think it was a roach or a bed bug, but still very concerning. Given the age of the hotel you can tell it is very dated, the access door to our area of the hotel was broke, key card didn't work so anyone could have came in the hotel.

The front desk staff was awesome. Very quick and efficient check in and check out.

Stayed in March 2024

TV had a line through it. Thin walls. I could hear other people's TVs and slamming doors.

The balcony

Stayed in March 2024

The beds weren’t the most comfortable.

I liked the vibe of the area. It didn’t seem dangerous. The staff was super nice.

Stayed in March 2024

Property is a little dated BUT it is clean and well maintained.

Staff was very accommodating and friendly..Location is great for PNC Arena events. Complimentary breakfast was good. Clean rooms

Stayed in March 2024

I only had one complaint and it was more of a personal preference. The pillows were very hard.

Great friendly helpful staff. Super clean. Extremely affordable.

Stayed in March 2024

Well technically it wasn’t the Hotels fault but there was an outage of the internet service from Spectrum and it affected the television and also phone service so we didn’t have a tv for the night but they were so nice and gave us a credit

I absolutely loved my stay at The Ramada. It was really convenient to get to Pnc Arena and the room was great.

Stayed in March 2024

Get rid of breakfast buffet. People working on car in parking lot. Need an elevator. I’m handicapped and had to navigate stairs with my luggage wasn’t fun

Location for the concert was great. Room was very out dated but comfortable and clean

Stayed in February 2024

somewhat musty smell

good breakfast

Stayed in March 2024

The staff was friendly. Anyone from the clerk at the desk to the housekeeping. We may have gotten a bit loud at the bar, all from good fun, but management calmly and kindly talked to us about it in a friendly way that made us still feel welcome but also showing he was still there to make those we could have been disturbing feel welcome as well. This in particular was great because sometimes management can handle a noise complaint with too much blame and aggression. The person handled it very appropriately.

Stayed in February 2024

Room 207s door would not shut without force when leaving--we were lucky we didn't have to go anywhere late at night but I wouldn't be surprised if we woke some neighbors in the morning. The balcony doors hinge also was unhinged, making it hard to open. Breakfast was also limited and no more than OK.

Location was close to destination, the bar was open late and pretty good for a motel, fireplace and Weather Channel on TV in lobby was a nice touch, staff was young yet helpful enough.

Stayed in January 2024

I felt like I was in Vegas as long as those hallways were - without the perks of being in Vegas lol The majority of the place smelled like weed. People were smoking weed on the balcony & the people in the room beside us were obviously smoking it in the bathroom... It seemingly seeped through the vents and when we got back from hanging out in the courtyard, our bathroom smelled like straight weed. This is scary because they have "this is a non-smoking hotel" signs that state you will be charged $250 if your room has to be deep cleaned due to smoking/vaping/etc in the room. There was some construction going on on the road out front but it wasn't too bad.

The king suite was actually remodeled so it was much nicer than the photos and the couch and chairs were a rich cherry leather. The check-in and check-out staff were super nice. The bartender was great as well. She was extremely busy but she still tried to make each individual feel seen/heard. The courtyard in the center is great for sharing a drink with friends. The place was easy to find. It was $11 for an Uber to PNC. However, it was over $30 for an Uber back after the concert. We ended up just hopping in a random dude's car and giving him $25 cash for the 5 minute ride to the hotel.

Stayed in February 2024

The hotel itself was outdated, and the people in the connecting room decided to partake in the devils lettuce in their room and made our room smell of it terribly. So we talked to the front desk and they moved us right away

The staff was great and quick.

Stayed in February 2024

Little outdated. They need to fix the security door on the side entrance. More chairs to sit in at the bar.

Very convenient to PNC Raleigh arena. Staff is amazing and very nice. I stay here every time I attend events at PNC.

Stayed in February 2024

Close proximity to PNC arena.

Stayed in February 2024

The mattress is a little hard but fine for a night or 2. The hallways leading up to the rooms are a little outdated and constantly smelled of Marijuana. The room was outdated and the heating/AC needs improvement. Loose faucet at the sink in the bathroom. The water pressure in the shower was adequate but could be stronger. The coffee was on the weak side and not very hot, but, you could just heat it in the microwave in your room. Would like more creamer flavor choices. A protruding stair frame extended out near the floor about a foot high with a gap between the wall corner and stairs on the 2nd floor. It could be a potential tripping hazard.

Convenient location to PNC arena, 20-minute walk. Easy entrance and parking. Indoor and outdoor seating with a beautiful, well-lit patio, and garden path with gazebos. Easy and friendly, courteous, check-in, Great selection of delicious, hot breakfast buffet foods, pastries, cereals, yogurt, bagels, coffee, juice, milk, fruit, etc. 24-hour self-serve coffee station with assorted condiments including liquid creamers. (not dry powder) Spacious room, separate sink and shower. The bed was comfortable enough for a short stay. Loved the large mini fridge, microwave, room coffee maker, iron board, and hair dryer The property was clean, and beautifully decorated, with a warm and inviting lounge area with a fireplace and bar. Decent-sized pool and hot tub outdoors.

Stayed in February 2024