303 West North River Drive, Spokane, WA 99201, United States of America
#14 of 56 hotels in Spokane
Guests' ChoiceBased on 1539 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.4
Facilities
8.8
Staff
8.9
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 19, 2024
Donald
United States of AmericaFelt a bit dated at the section we we’re placed
Location
Stayed in February 2024
Reviewed: April 4, 2024
Jamie
United States of AmericaParking was a hassle. The only pool is seasonal.
The location is central to so much of Spokane. The room was spacious.
Stayed in March 2024
Reviewed: March 29, 2024
Candace
United States of AmericaHaving to pay extra for parking
Proximity to the sports arena.
Stayed in March 2024
Reviewed: March 24, 2024
Leslie
United States of AmericaI booked one night with booking.com. I was going to March madness and the game time changed so I had to change my accommodations to the night before my reservation. Booking.com charged me double the rack rate and refused to cancel or refund any portion of my pre paid sum of 680
Excellent staff Very comfortable bed Shower was cool with expensive products
Stayed in March 2024
Reviewed: March 19, 2024
Dino
CanadaThe price of the stay
Great location....went to a concert and it was only a 10 minute walk to the arena.
Stayed in March 2024
Reviewed: March 16, 2024
Headrick
United States of AmericaWe could hear the people in the room next to us talking loudly for several hours from late night to early morning. At first we thought it was their TV but realized it was their conversations. And we were by the elevator which the hallway traffic was unusually loud and disturbing into the late night.
The property was clean and maintained.
Stayed in March 2024
Reviewed: March 1, 2024
Christina
United States of AmericaThe stay was amazing and staff was very helpful
Beautiful views
Stayed in February 2024
Reviewed: February 27, 2024
Bryan
United States of AmericaHad a nice view of the river and staff was very accommodating. Room was great bed was comfortable. Coming back in June for my son’s graduation 🙂
Stayed in February 2024
Reviewed: February 20, 2024
Nicholette
United States of AmericaThis review is hidden because it doesn't meet our guidelines.
Reviewed: February 20, 2024
Andra
United States of AmericaIt was an excellent place to stay!!!!
Stayed in January 2024
Reviewed: February 5, 2024
Huston
United States of AmericaThe door slamming was obnoxious, the restaurant service was not that GREAT, not terrible, but we did have to ask a couple of times for things we had already ordered.
Our room was clean and nice. The KING size bed was amazing, cushy, excellent pillows. nice linens, very comfortable. We slept like the dead. The ONLY drawbacks were the doors slammed shut, they ALL need to be adjusted. The neighbor noise was a little off putting. And the restaurant service was not very stellar. With that said, we did not eat breakfast, we checked out at noon and we were on the road home a little after checkout.
Stayed in February 2024
Reviewed: January 29, 2024
Aimee
United States of AmericaParking pass needed to exit property
Comfortable bed, pleasant staff
Stayed in January 2024
Reviewed: January 29, 2024
Adamrictor
United States of AmericaVery nice property! Staff was friendly and it was a good night in the room!
Stayed in November 2023
Reviewed: January 26, 2024
Deborah
United States of AmericaAlmost empty hotel, gave us a room with view of parking lot. Small room.
Location to Spokane Arena.
Stayed in January 2024
Reviewed: January 23, 2024
Janice
United States of AmericaLocation, cleanliness
Stayed in December 2023
Reviewed: January 9, 2024
John
United States of Americagood location for the basketball game
Stayed in January 2024
Reviewed: January 8, 2024
Courtney
United States of AmericaDidn't expect a king deluxe room to be on the 1st floor
So comfy
Stayed in January 2024
Reviewed: January 5, 2024
Jennifer
United States of AmericaThe beds.!!!. Way too soft. If you have any type of back or hip issues, you might struggle. There was no support at all, which made it very difficult for me to get restful sleep. Also, we booked the King deluxe room, which was nice but seemed small.
Loved the location. We were in town for new years eve and we needed a place close to downtown. Right next to the river and riverfront park. Walking distance to restaurants and tourist attractions.
Stayed in January 2024
Reviewed: January 5, 2024
Daniel
United States of AmericaComfort of mattress. They say the mattress is the same as all their properties but hard to believe.
Stayed in October 2023
Reviewed: January 4, 2024
Carol
United States of Americaroom was ready, clean and comfortable. staff was friendly and helpful. checking in was quick. there could have been an additional staff member at the desk to assist with check in as there were several people checking in at the same time.
Stayed in December 2023
Reviewed: January 2, 2024
Alfredo
United States of AmericaBeds can be improved. There was a dip at the canter of the bed. Also, the drain in the shower was a little clogged, which allowed water to not properly drain.
The location is nice, close to everything, the rooms were also nice.
Stayed in January 2024
Reviewed: December 24, 2023
Scott
United States of AmericaThe parking lot is behind gates, with little room to park when checking in , as well as no parking. For guests
This hotel offers two a great restaurant, pool and hot tub, with views of the Spokane River
Stayed in December 2023
Reviewed: December 22, 2023
Vincent
United States of AmericaNothing
Everything
Stayed in December 2023
Reviewed: December 17, 2023
Tinaxup6
TaiwanThe hotel is so big that I can't find its front entrance. The only small drawback is that the theater staff said that the park I should pass was too dark to unsafe at night.
It was really close to the theater I was going to. The staff could solve my problem smoothly.
Stayed in November 2023
Sai Yok, Thailand
Louisville, USA
Krakow, Poland
Børglum, Denmark
Maria Lankowitz, Austria
Cadipietra, Italy
Strahan, Australia
Santiago, Chile
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content