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  5. Reviews of Red Roof Inn & Suites Cleveland - Elyria

Reviews of Red Roof Inn & Suites Cleveland - Elyria This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

621 Midway Boulevard, Elyria, OH 44035, United States of America

#5 of 5 hotels in Elyria

Guests' Choice

Review Score

Based on 364 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.4

  • Location

    7.5

  • Facilities

    5.9

  • Staff

    7.7

  • Value for money

    6.6

  • Free WiFi

    6.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I paid for the room to go swimming with my kids and the pool was closed

    Stayed in March 2024

  • Reviewed: February 19, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Shower barely work at all. Room 216

    Stayed in February 2024

  • Reviewed: December 29, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Our microwave was missing its glass plate and was thus completely unusable. The manager didn't replace the microwave, thus we didn't get to eat the breakfast sausage and biscuits we intended to microwave.

    I liked that the room had wood floors, rather than carpet throughout. The bathroom was a bit cramped, but was clean and functional. The room was within 10 minutes of restaurants, shopping and Cascade Falls Park.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    5.0
    Dissatisfied customer
    • Leisure trip
    • Solo traveler
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No shower curtain in room, vending machines not working and it took 20 min for them to check me out of hotel which made me late for an event!!!

    Location

    Stayed in December 2023

  • Reviewed: October 24, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Bottom floor not all tv worked

    Loc

    Stayed in August 2023

  • Reviewed: October 20, 2023

    5.0
    It was nice in some ways & ok in some ways.
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    The smell of pot in the hallways on the 3rd floor. The hallway ceilings could use tending to. Carpet could be steamed cleaned.

    The room was clean. It had a coffee pot with supplies. Friendly front desk. I seen cleaners cleaning all around the inside of the windows.

    Stayed in October 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A breakfast would have been nice.

    The room was clean.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    5.0
    Needed a tv that worked with remote. New pillows.
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    TV remote didn’t work. TV only worked from side panel to turn it on, set up TV, find channels and adjust volume. I had to take out 3 drawers to see if it was plugged in. Had to get out of bed to change channels , Volume, or turn it off. Night staff was well intended but was learning as we went. A second remote also did not work. I suggested to the desk person that since maintenance is only available during the day, housekeeping hold be sure each tv is working. I was not offered a comp or gift certificate for future use but should have. Pillows were crap.

    Location. Bed was ok. Not too noisy.

    Stayed in August 2023

  • Reviewed: August 10, 2023

    5.0
    Deal no Deal
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had to transfer rooms, first room old and nasty furniture, bad smell, black mold in shower/tub. 2nd room was passing the place need updating and agood cleaning the entrance door windows was filthy. Won't be back.

    Customer service was great.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    5.0
    Other than .belowThe comfort of the room was fine
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Elevator working.

    There was no breakfast. Elevator did not work. My husband has COPD.. I had to carry his O2 concentrator, luggage etc.up the stairs my self , Then back down when we checked out. Due to my husband climbing the stairs he becomes very short of breath. Wish we knew abead of time, would have requested a 1st floor room or went else where

    Stayed in July 2023

  • Reviewed: July 25, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was uncomfortable, worn out i think. The room condition, furnishings, were not what I expected for a Red Roof Inn, compared to others I've stayed in.

    The pool was sparkling and excellent condition. I did like that there was a small desk and rolling desk chair and easy chair in the room. I also appreciated the small coffee pot and coffee in the room. Room was clean and did not smell. The price was terriific.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    7.0
    Ok... pool parking and people....all good..
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wet and cool...

    Pool...

    Stayed in July 2023

  • Reviewed: June 22, 2023

    5.0
    Stayed one night when in town for a family funeral. Room was not what I expected.
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Small bathroom, little lighting and cleanliness.

    Convenient right off highway

    Stayed in June 2023

  • Reviewed: June 19, 2023

    6.0
    Meh
    • Business trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Ghetto area- had to straddle the toilet to get into the bathroom

    Trailer parking

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    good for a one night stop over.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    a little out dated , very very small bathroom

    connivence to freeway

    Stayed in June 2023

  • Reviewed: June 5, 2023

    5.0
    good location. good staff! changed room and didn’t have anything but beds an tv
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    had to switch to a different room. other room had a bad smell

    close the food. right off the interstate

    Stayed in June 2023

  • Reviewed: June 1, 2023

    7.0
    The pool was out of operation. I would love to see this hotel raise its standards
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 2 nights

    General cleanliness the entrance door window was filthy. The grass and sidewalks were unkept.

    The staff were good people

    Stayed in May 2023

  • Reviewed: April 23, 2023

    6.0
    Hope this review is limited to room 116 only
    • Business trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The grounds out front had lots of cigarette butts scattered everywhere, our room had visible cobwebs, blood splatter and snot on one wall, no bedside outlets, small bathroom, pool was closed for use, no breakfast items only coffee, when we entered our room the window was open and there was no screen so anything could fly, climb, or crawl in through the window 🥴. The bed did not have a protector on it ro protect from bed bugs so that was kind of gross. I had to check the mattress before climbing in. Visible public hair on the sheets 🤢, I took plenty of pics just in case.

    It's close to on/off ramps, gas stations and several places to eat both fast food and sit down. There is a park with a great walking trail just minutes from the hotel, shopping is a little drive but not bad, depending on what stores you watch to shop at. The bed was comfy. Staff was nice.

    Stayed in April 2023

  • Reviewed: December 15, 2022

    7.0
    stay was good.
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the desk person did not have it together. could not get in room. she gave me wrong room number. took a while before we got settled.

    clean

    Stayed in November 2022

  • Reviewed: December 2, 2022

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had 3 rooms, each room had its own issues. Pillow case with a dirty footprint, broken lamp shade, ac unit out to far. Wish there were fans in the bathroom.

    Lady at the desk was super nice and helpful.

    Stayed in November 2022

  • Reviewed: November 29, 2022

    5.0
    Not recommended
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    One of the dirtiest places I’ve been (and I’m used to very cheap motels) The whole property needs renovations The fridge in the room had leftovers from other people. Disgusting

    Parking staff was really nice

    Stayed in November 2022

  • Reviewed: November 28, 2022

    6.0
    $200 deposit & no breakfast
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Being charged $200 deposit upon arrival, parking on opposite side of building, NO breakfast as advertised

    Clean room

    Stayed in November 2022

  • Reviewed: November 19, 2022

    6.0
    Will not stay here again
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    the room was dirty

    Location

    Stayed in October 2022

  • Reviewed: November 14, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    How lights didn't go on it was kinda hard

    It was ok

    Stayed in November 2022

Showing 1 - 25

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