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  5. Reviews of Red Roof Inn Durham - Duke Univ Medical Center

Reviews of Red Roof Inn Durham - Duke Univ Medical Center This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1915 North Pointe Drive, Durham, NC 27705, United States of America

#62 of 71 hotels in Durham

Guests' Choice

Review Score

Based on 835 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.5

  • Facilities

    6.5

  • Staff

    7.5

  • Value for money

    6.9

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 8, 2024

    7.0
    It was a good room for the money I have no complaints on the room or services I received
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The location is not good if you want to go out and enjoy yourself. You have to travel 30 min to go out

    Easy check in and out and beds was comfortable

    Stayed in April 2024

  • Reviewed: March 14, 2024

    5.0
    Fair
    • Couple
    • Deluxe King Room Disability Access Roll-ln Shower Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Mildewy bathroom. Roll in showerhead set up was not properly done, placed facing into room resulting water spray halfway into the room. Water damage to walls and mildew. Trash on floor under the shower seat and plumbing cladding coming off pipes under the sink and no counter space on sink.

    Clean bed

    Stayed in March 2024

  • Reviewed: March 3, 2024

    5.0
    Needs a housekeeping manager
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night

    Someone else's hair on the bedspread and then on the sheets when I removed the bedspread. The shower dripped into the bathtub all night and kept me awake.

    Pleasant staff; good bed

    Stayed in March 2024

  • Reviewed: February 28, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    There were two different prices for a room without versus one with a refrigerator and a microwave. Being there three nights without the amenities of them was a real inconvenience.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    7.0
    My stay
    • Family with young children
    • Deluxe King Room Disability Access Roll-ln Shower Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Killed 3 roaches, have stayed there 3 different times. Didn't see any the other 2 times. Tile could have used a little more elbow grease on it .other than that it's good.

    Nice room, bed,people. Close to every thing. Close to Duke hospital where I have Apts at.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    5.0
    Not coming back
    • Business trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Non smoking room smelled like cigarettes and bed sheets had stains and smelled like old beer. Towels had stains one was dirty! People were loud at night: screaming, yelling, laughing, vomiting. I didn’t sleep much. The bed was very old and loud each time I moved. Trashes outside were full. El gator smelled like urine. I felt like in a zero star motel. No fridge no microwave. I had to spray my room with Lysol to be able to stay there. It’s a shame.

    Close to Duke

    Stayed in January 2024

  • Reviewed: December 17, 2023

    7.0
    I give it a 7
    • Leisure trip
    • Couple
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    A small roach was on the bed and a small one on the floor

    Easy parking and customer service was easy

    Stayed in December 2023

  • Reviewed: November 21, 2023

    6.0
    Pleasant
    • Couple
    • Standard King Room Disability Access Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Booked a room for person with disabilities, shower only. Got room with tub, no hand rails and gritty floors.

    The price. Bed was clean and comfortable.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    5.0
    It’s was okay. I only needed a place to sleep and it did the job.
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 2 nights
    • Submitted from a mobile device

    Very small room, stained comforters, no microwave or refrigerator in my room.

    The location, let’s allowed free of charge

    Stayed in November 2023

  • Reviewed: October 10, 2023

    7.0
    The room was adequate and comfortable enough for me and my friend to stay 3 days.
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 3 nights

    I cant think of anything that was needed. I would have liked a table in the room, but I understand that a room with two beds probably wouldnt be able to comfortably accommodate a table.

    The room was obviously cleaned prior to our arrival which was a plus. I was not expecting 5 star hotel quality. Just a simple place to lay my head without the fear of bedbugs or violent activity around me. The Red Roof supplied all of that for me.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    5.0
    It was OK, but not worth the price
    • Leisure trip
    • Couple
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom had mold on ceiling, around tub and stains on the wall.

    The room was equipped with a fridge, microwave and tv

    Stayed in October 2023

  • Reviewed: September 17, 2023

    7.0
    Cheap prices, but sketchy location
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Definitely sketchy location. Thankfully it is well lit up at night time. Bathroom ceiling possibly looked like some mold, toilet looked like it could use an update. Besides that, no complaints.

    The price was good.

    Stayed in September 2023

  • Reviewed: August 12, 2023

    5.0
    Fair
    • Solo traveler
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    The room smelt like stinky feet/ blue cheese. Mold on bathroom ceiling. I booked for 3 nights but checked out the next morning.

    It was close to the hospital where my brother was having heart surgery.

    Stayed in August 2023

  • Reviewed: July 6, 2023

    5.0
    They need to stop taken people's money for some bogus reasons
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 3 nights
    • Submitted from a mobile device

    Taken my $50.00 deposit

    Like to get refunded my $50.00 that Red Roof inn took because they said I didn't check out on time which is not true I checked out about 6:20am. I turned my keys in to a person at the desk so I'm guessing they didn't check me out until after 11am which I was gone way before then.

    Stayed in July 2023

  • Reviewed: May 30, 2023

    5.0
    Mainly selected this option for the low cost.
    • Business trip
    • Solo traveler
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 5 nights

    While it appears that rooms may have been renovated, the overall condition of the property is not so good. Exterior spaces tend to be dirty and often show need for repairs. Also, rooms often smell of residual smoke from previous occupants!

    Facility is relatively cost effective, compared to other nearby Durham properties. Location is not so bad -- driving to Duke campus is necessary, but not so far.

    Stayed in May 2023

  • Reviewed: May 26, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    the bathrooms r very small, the air vent in the bathroom was falling off.. the bed felt worn out ( but surprisingly slept pretty ok)& the AC had a weird smell

    location !

    Stayed in May 2023

  • Reviewed: May 23, 2023

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    the room smelled to cigarette and the floor was sticky

    location very convenient

    Stayed in May 2023

  • Reviewed: April 24, 2023

    6.0
    it was better than last time. they are renting the beds
    • Leisure trip
    • Solo traveler
    • Superior King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    no phone in room

    location

    Stayed in April 2023

  • Reviewed: April 15, 2023

    5.0
    No
    • Leisure trip
    • Solo traveler
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Location only.

    Didn't eat the most disappointing thing was no refrigerator was provided and they wanted to charge extra for if you needed one.

    Stayed in April 2023

  • Reviewed: March 31, 2023

    7.0
    Far from luxury but good for the price.
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Overdue for a freshening up or remodel.

    It was basic, economical, and clean.

    Stayed in March 2023

  • Reviewed: March 14, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    Shower water was very weak

    Cable was extensive with options.

    Stayed in March 2023

  • Reviewed: January 7, 2023

    6.0
    Quality versus Value
    • Leisure trip
    • Family with young children
    • Standard King Room Smoke Free
    • Stayed 1 night
    • Submitted from a mobile device

    I did not like finding out there was a $50.00 security deposit on top of the price quoted on Booking.com. The room was clean however, there is visible cosmetic damage that has resulted in rust and cracks to the tub and sink. Darken spots on the walls.

    The location of the hotel is ideal. Literally a walk away from restaurants and gas stations and approximately 20 minutes from downtown Durham.

    Stayed in January 2023

  • Reviewed: January 7, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Room with Two Double Beds Smoke Free
    • Stayed 5 nights
    • Submitted from a mobile device

    close to highway and near a lot of things

    booking

    Stayed in January 2023

  • Reviewed: December 31, 2022

    5.0
    Decent affordable hotel close to many stores and restaurant for anything you need.
    • With a pet
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Smoke Free
    • Stayed 2 nights

    Some small roaches in many areas of the room which might be taken care of with more pest control but understandable that with such a large hotel you can't control people being messy. Overall it wasn't much of a problem.

    The hotel wasn't quite as nice as the pictures but our stay was pleasant. Being so close to the highway was not great but luckily we were near the front further away from the traffic. All staff were very accomodating going out of their way to be friendly and helpful.

    Stayed in December 2022

Showing 1 - 25

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