6880 Northwest Loop 410, Building A, San Antonio, TX 78238, United States
#295 of 309 hotels in San Antonio
Guests' ChoiceBased on 564 hotel reviews
4.5Cleanliness
5.3
Comfort
5.4
Location
6.5
Facilities
5.2
Staff
6.1
Value for money
5.6
Free WiFi
6.0
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End of dialog contentReviewed: 4 February 2024
Cdog
United StatesNo breakfast
Very clean.
Stayed in January 2024
Reviewed: 30 September 2023
Sara
United StatesThe snack didn't work.
Not much the soda machine didn't even work.
Stayed in September 2023
Reviewed: 5 September 2023
Hernandez
United StatesRoches Dirty
Price for 2 queen bed room Cold ac
Stayed in September 2023
Reviewed: 19 August 2023
Delgado
United StatesThis booking wasn't honor by the Red Roof Inn, I booked this hotel using Booking.com, when I got to the hotel they told me there was no rooms available! I told them I had made a reservation for 3 rooms and they still said that they couldn't help me and they didn't know why Booking.com was letting us book rooms if there was no availability, and til this day Booking.com hasn't given me a refund, y'all keep giving me the run around saying you already refunded me and it's not true, then you just completely stop responding to my messages, so very very dissatisfied with booking.com and red roof inn
Stayed in July 2023
Reviewed: 31 July 2023
Fernando
United StatesA couple next door fought for hrs and he ended up hitting the woman. A person destroyed the door in front of us at 1 am by kicking wgat appears to steal something. police had to be called. I feared for my family wellbeing.
Stayed in July 2023
Reviewed: 14 July 2023
Greg
United StatesNone
No comment
Stayed in June 2023
Reviewed: 14 July 2023
Elena
United StatesThe room wasn’t that cleaned, no remote was found to access the tv other than through the buttons.
Service was okay.
Stayed in July 2023
Reviewed: 5 July 2023
Ashley
United StatesThe front desk wasn’t friendly. Gave us a room another person was in.
It was clean
Stayed in July 2023
Reviewed: 10 May 2023
Angie
United StatesCurrently under renovations. Floor in our room was not clean. Room had a slight smell of smoke when it was to be a smoke free room.
Location was good
Stayed in May 2023
Reviewed: 4 May 2023
Clogston
United States2 roaches
Comfy beds
Stayed in May 2023
Reviewed: 1 May 2023
Norma
United StatesEverything they said they free breakfast, phoneline jot working, bad customer service, the key would not work had to walk over to lobby for assistance.. the hotel was under constraction
N/A
Stayed in April 2023
Reviewed: 14 April 2023
Cynthia
United StatesThere were roaches in the room and bathroom There was water under the floorboards. And the Ac/heater did not work.
Breakfast was not offered
Stayed in March 2023
Reviewed: 28 March 2023
Albert
United Statesthe room was not clean. did not have any toilet paper or towels. had to request them down stairs and wasn't as we saw In the pictures
location was good for the purpose of our trip
Stayed in March 2023
Reviewed: 23 March 2023
Fraga
United Statesthe bed sheets had stains
it has a pool
Stayed in March 2023
Reviewed: 22 March 2023
Zermeno
United StatesClean carpets in the hallways and cleaner appearance throughout the interior of the hotel.
Place is under construction inside and out. Room had a roach but otherwise clean and comfortable. The hallways were not clean and parts off the ceiling were falling off but the staff were nice.
Stayed in March 2023
Reviewed: 20 March 2023
Olivia
United StatesThe room, the smell of the whole place and it was not clean. And on the website it said breakfast included and all they had was coffee. Very disappointed.
The whole building smelled like cannabis, from right when you walked in to our room. They did not have enough pillows to supply us with 2 pillows each, We only had 2 for a double Queen bed room. The room had a lot of marking, paint all over. Did not have enough outlets for all the appliances that came in the room to be plugged in at once. The restroom had little baby roaches and they did not fully clean the restroom. There was hand towels left hanging on the shower rod.
Stayed in March 2023
Reviewed: 18 March 2023
Celeste
United Statesit smelled horrible, the floors and restroom were dirty there was dry pee all over the wall needs more maintenance
it was close to places…
Stayed in March 2023
Reviewed: 17 March 2023
Ayala
United StatesThe room wasn't properly cleaned, smelled musky. There were a couple of unwanted guests we encountered in the restroom. Overall, it was a pleasant stay.
The staff was great,especially Esperanza. Was wonderful from the time I entered to check in!
Stayed in March 2023
Reviewed: 15 March 2023
Courtney
United StatesSmelled like smoke Dogs barking non stop Had to ask for remote for tv
Stayed in March 2023
Reviewed: 13 March 2023
Daniel
United StatesThe room wasn't cleaned correctly
Stayed in March 2023
Reviewed: 17 February 2023
Jose
United StatesRoches
Stayed in February 2023
Reviewed: 5 February 2023
David
United StatesThe hot water was not working properly. There was no indication on the website or a booking.com website about this problem the next morning we found bugs in the restroom and there was a tiny little trashcan for the whole room.
The price was good
Stayed in February 2023
Reviewed: 21 January 2023
Diana
United StatesThe building entirely was very run down. walking down the hallway you can see the concrete cracking, so much so you can see it through the carpet. There are roaches. No hot water in the shower. trash piled up on the second floor and the walls were tore up. loud tenants. I’m not sure if it was a mosquito or what but I was getting bit on my legs all night. Past the lobby everything was not clean AT ALL
I loved the staff. They are understanding and personable. You can tell they are doing the best they can with what they’re working with
Stayed in January 2023
Reviewed: 8 January 2023
Mary
United Statesroaches in my room
inside to get in my room. it wasn’t accessible from outside
Stayed in January 2023
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