3231 Lee Highway, Troutville, VA 24175, United States
#2 of 5 hotels in Troutville
Guests' ChoiceBased on 352 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.2
Value for money
8.9
Free WiFi
9.0
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End of dialog contentReviewed: 16 April 2024
Heather
United StatesFree laundry, great location very nice staff
Stayed in March 2024
Reviewed: 16 April 2024
Scott
United StatesN/A
Very clean and good value!
Stayed in April 2024
Reviewed: 15 April 2024
Christine
United StatesRoom a bit musty smelling. Fan/AC kind of loud
Nice breakfast buffet. Super comfortable bed.
Stayed in April 2024
Reviewed: 14 April 2024
Elaine
United StatesThe fan in the bathroom was extremely loud and there was no way to turn it off and keep the light on.
It was very clean and comfortable. Noise level was minimal.
Stayed in April 2024
Reviewed: 9 April 2024
Patricia
United StatesN/A
I enjoyed the receptionist, Ishesa I think. She was so welcoming and friendly. She really made our stay enjoyable. The breakfast was great, the young lady was very nice and the dining room was clean.
Stayed in April 2024
Reviewed: 7 April 2024
Rachael
United StatesNothing
I liked how pleasant the staff was. Very clean, no weird smells in the room.
Stayed in April 2024
Reviewed: 4 April 2024
John
United StatesThe toilet in the room was filthy, the seat was not lifted to show the lack of cleaning.
Good location, well maintained
Stayed in April 2024
Reviewed: 2 April 2024
Proctor
United StatesThe woman at check in, despite her broken hand, was more than accommodating. DShe went out of her way to answer questions, give directions, brochures for food, make more coffee. etc. Breakfast was greaT! Love a hot breakfast when we are on the road!!
Stayed in April 2024
Reviewed: 1 April 2024
Ellen
United StatesShampoo, conditioner, and lotion containers difficult to use. Very thin toilet paper. Wobbly toilet paper holder.
Comfortable, clean, quiet room. Good breakfast. Friendly staff. Yummy cookies!
Stayed in March 2024
Reviewed: 28 March 2024
Richard
United Statesclean, comfortable
Stayed in March 2024
Reviewed: 9 March 2024
Lisa
United StatesDidn’t have any problems
Location was great and clean and hot breakfast
Stayed in March 2024
Reviewed: 27 February 2024
Trace
United StatesClean, and quiet
Stayed in February 2024
Reviewed: 16 February 2024
Carrie
United StatesIt was great! Beds and room very clean and comfortable! Everything seemed brand new!
Ernie was very friendly and very efficient checking us in!
Stayed in February 2024
Reviewed: 22 January 2024
Alex
United StatesPillows were square small throw pillow looking things
Clean
Stayed in January 2024
Reviewed: 22 December 2023
Ebony
United StatesThe pool area was nice and warm, the room was big and breakfast was great! Staff was amazing.
Stayed in December 2023
Reviewed: 16 December 2023
Brian
United StatesEverything was perfect!
Awesome staff! Everyone was so welcoming and genuinely friendly. Great breakfast with delicious omelets as well as all the expected choices. Excellent value! Will be back.
Stayed in December 2023
Reviewed: 8 November 2023
Robin
United StatesVery clean, comfortable enjoyed the rooms size.
Stayed in November 2023
Reviewed: 30 October 2023
Charlene
United StatesThe ac unit was not working correctly in the bedroom portion
Room was clean and very comfortable
Stayed in October 2023
Reviewed: 26 October 2023
Cindy
United StatesHighway noise
Looked like it was recently renovated and it was very nice and very roomy!
Stayed in September 2023
Reviewed: 26 October 2023
Kimberly
United StatesIt was ok
Clean and free wash and dry
Stayed in October 2023
Reviewed: 24 October 2023
Kayse
United StatesNeighbors were really loud (but not your fault).
I really liked everything about it!
Stayed in October 2023
Reviewed: 19 October 2023
Leonard
United StatesThe staff was exceptionally accommodating and friendly . The room was very clean and comfortable. Would stay there again .
Stayed in October 2023
Reviewed: 8 October 2023
Gretchen
United StatesIt was a short stay but overall it was a great experience.
Did not participate in breakfast on property
Stayed in October 2023
Reviewed: 7 October 2023
Anita
United StatesThe suite was nice, but it looked as if still in the process of completing it as there was a big open spot for a table, but no table was in the room which we could have used. The volume of the TVs had to be turned up to 80 to hear good if DIRECTV was used.
The front desk lady acknowledged me as soon as I walked in the door, although she was taking care of other customers. Breakfast was fine with many varieties. Loved the juice cartons instead of having to deal with cups while trying to take breakfast upstairs to spouse. I complained about little to no water pressure in the shower and it was fixed when we returned to the room later that evening.
Stayed in October 2023
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