Old carpets back doors stiff and didn’t lock properly.

Great location, property a little tired in some areas like carpets, sliding doors other than that it was a great stay would recommend

Stayed in April 2024

not about towels or wash cloths

Stayed in April 2024

There was no bedding for the sofa bed. There was a lot of hair on one of the blankets in one of the bedrooms upstairs. We tried cleaning it but it was too much. We decided not to use it. We booked from Monday til Friday but for some reason our hot tub was turned off while we were out and when we reported it, maintenance came and told us it was being cleaned because they thought we were leaving on Thursday. We went to the receptionist and she gave us a $50 gift card to use in the restaurant. We had a family of 10 who could not enjoy the comfort of using the hot tub in our unit and all we got was a $50 gift card which definitely couldn’t do anything for everyone in the restaurant. A maintenance person stayed trying to get it back up and working but it didn’t work

The location, pool and restaurant at the clubhouse were good

Stayed in April 2024

They should have a way to scan your room key at the guard house to get into the property

It was nice and quiet

Stayed in March 2024

That I couldn’t stay longer.

Very convenient, beautiful property, everyone was friendly.

Stayed in March 2024

The carpet and windows were very dirty.

Stayed in March 2024

Well equipped

Stayed in February 2024

Hot tub en centrale.ligging

Stayed in February 2024

Looked a little tired, carpet needs an upgrade.

Nice pool and spacious townhouse

Stayed in February 2024

First day hot water is not hot enough.

great location, nice poo.

Stayed in December 2023

Floors were noisy, bed wasn’t comfortable. When asking for more blankets, none were available that night. Jacuzzi wasn’t usable the first day we got there, needed to change the water the next day.

Good location, jacuzzi was nice, spacious.

Stayed in January 2024

Location and facilities

Stayed in December 2023

It was a self serve resort. So we had to bring in dishwasher pods, etc after first use. As a tourist it's difficult to find such in small amounts

Clean rooms, no musty smell. Outdoor seating was great

Stayed in December 2023

The washer.

The townhome was wonderful except for the washer leaking water.

Stayed in November 2023

Carpet required replacement. Heavy use of carpet deodorant.

Absolute quiet.

Stayed in November 2023

The townhouse carpet was dirty in appearance, needs to be replaced to make a five star rating.

Well, keep up property, Christmas theme, charming, warm, inviting.

Stayed in November 2023

The cooking utensils were nit enough. The Jacuzzi took so long to get heated. Some outlets were not working, including the television in the master bedroom did not work when we were there the whole time.

It was spacious and the location was accessible to restaurants, groceries, pharmacy etc. It is quiet and peaceful. Since it is gated, you can walk around with children

Stayed in November 2023

Was not clean - dog hair was every where!

Location

Stayed in November 2023

When checking in they failed to inform us that painting was taking place. The next morning it turned out that some men were busy painting the front door, without prior notification. There was mainly one female receptionist who was very rude. When Amazon delivered a package, she refused to receive it and raised an issue that the townhouse address must have been provided. The other employees were super cooperative and did not make it an issue. It's time to replace the mattresses and give the kitchen and bathrooms a facelift.

The location. This is my 4th reservation at Regal Oaks resort

Stayed in August 2023

The carpet could use some updating. The pull out couch mattress was pretty dirty, and there were no sheets or pillows for it at all. Each bed only had 1 pillow per person, so we really didn’t have enough for everyone to sleep comfortably.

The townhouse was clean overall, in a good location, and roomy. It was close to good restaurants and about 25 minutes from Sea World. We loved the sun room and private hot tub. We were close to the back of the resort, and the scenery outside our sun room was beautiful.

Stayed in October 2023

The tub/shower combo with glass door was very hard to get into.

Location was excellent, pool was great, staff was amazing and very helpful. Parking was great, using the gate codes was easy and made our stay there safe.

Stayed in September 2023

Small tv in bedroom and there wasn’t a tv in the 2nd bedroom

Hot tub and space

Stayed in September 2023

Small (white) bugs got into food in cabinet

Location, gated, felt safe, awesome staff

Stayed in September 2023

Nice house with everything we needed. Very spacious and had a hot tub. Parking was outside which was convenient. The on-site pool area was excellent with a small bar and two water slides which the kids loved. Waking distance to the old town which had some good entertainment and food.

Stayed in August 2023