611 Commerce Street, Nashville, TN 37203, United States of America
#48 of 355 hotels in Nashville
Guests' ChoiceBased on 1248 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
9.1
Staff
9.2
Value for money
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 10, 2024
Kevin
United States of AmericaN/a
Location was excellent
Stayed in April 2024
Reviewed: April 5, 2024
Janine
United States of AmericaPrice
Stayed in March 2024
Reviewed: April 3, 2024
Cecily
United States of AmericaI loved everything about this hotel. The location was close to broadway yet perfect because you couldn’t hear all of the noise on the street. It felt safe and clean.
Stayed in March 2024
Reviewed: April 2, 2024
Paul
IrelandN/A
Fantastic location. Great staff
Stayed in April 2024
Reviewed: April 1, 2024
Timothy
United States of AmericaThe cost was on the high end
Staff and location
Stayed in March 2024
Reviewed: March 31, 2024
Laura
United States of AmericaNo microwave
Stayed in March 2024
Reviewed: March 28, 2024
Donald
United States of AmericaI noticed that we were assigned a room on a low floor. I previously used their website to book and was placed on a much higher floor.
We were pleased with the convenient location. We received complementary drinks which we enjoyed.
Stayed in March 2024
Reviewed: March 16, 2024
Loughridge
United States of Americaall was great
everything
Stayed in March 2024
Reviewed: March 14, 2024
Darrin
United States of AmericaPricey rooms
Great location. Close to Broadway and many other attractions
Stayed in February 2024
Reviewed: March 10, 2024
Christine
United States of AmericaNo shuttle from hotel to airport
Everything close to downtown
Stayed in February 2024
Reviewed: March 9, 2024
Garnett
United States of AmericaThe access to Broadway was great!
Stayed in March 2024
Reviewed: March 4, 2024
Kaye
United States of AmericaCan’t think of anything!
The room was well appointed with luxury linens and toiletries. The easily accessible charging stations were plentiful and a bonus. Did not encounter any noise from the hallway or surrounding rooms.
Stayed in March 2024
Reviewed: March 3, 2024
Lori
United States of Americaprice was a little steep
The woman who checked us in was amazing.
Stayed in March 2024
Reviewed: February 20, 2024
Rebecca
United States of AmericaLocation to venue I was attending
Stayed in February 2024
Reviewed: January 27, 2024
Rickey
United States of AmericaThe weather
Great location. You can walk to mist places.
Stayed in December 2023
Reviewed: January 16, 2024
Joyce
United States of AmericaThere was no free water available
Location was prefect. The room was very nice. Enjoyed the restaurant.
Stayed in January 2024
Reviewed: January 3, 2024
Yasmin
BahamasValet could have been a bit more swifter...but everyone was kind...they were busy and did their best...
World class...phenomenal service! I felt like a celebrity! ... Renaissance completed every request and more... everything was done swiftly...this hotel and staff was a gem!
Stayed in January 2024
Reviewed: January 2, 2024
Jacob
United States of AmericaVery fast check in and check out very polite staff
Stayed in January 2024
Reviewed: January 2, 2024
Kimberly
United States of AmericaFridge wouldn't get cold, The room was cold heat only went to 78
Beautiful place
Stayed in January 2024
Reviewed: December 24, 2023
Jules
United States of AmericaBreakfast was exceptional.
Stayed in December 2023
Reviewed: December 11, 2023
Kandy
United States of AmericaNot applicable
Staff extremely friendly. Location to downtown.
Stayed in December 2023
Reviewed: December 11, 2023
Kristin
United States of AmericaPrice
Location, beds are so comfortable
Stayed in December 2023
Reviewed: November 28, 2023
Amy
United States of AmericaFood selection in the restaurant was limited with little in the way of healthy selections.
Great location and very clean.
Stayed in November 2023
Reviewed: November 5, 2023
Susan
United States of AmericaBreakfast
Stayed in November 2023
Muir of Ord, UK
Candolim, India
Embrun, France
Siem Reap, Cambodia
Santiago de los Caballeros, Dominican Republic
Tirrenia, Italy
Barcelona, Spain
Alsóörs, Hungary
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content