100 Deer Street, Portsmouth, NH 03801, United States of America
#7 of 24 hotels in Portsmouth
Guests' ChoiceBased on 188 hotel reviews
8.7Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
9.0
Staff
9.0
Value for money
8.1
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 23, 2024
Michalski
United States of AmericaGreat location!
Stayed in March 2024
Reviewed: February 26, 2024
Tom
United States of AmericaPerfect location
Spacious, quiet and perfect.
Stayed in February 2024
Reviewed: January 10, 2024
Jan
United States of AmericaBedding didn’t fit bed and came untucked and had to straighten the sheets a couple times during the night. Made it for a restless night. Traffic noise. The water was lukewarm.
Thr service was great. Room location very nice. Location of hotel excellent.
Stayed in January 2024
Reviewed: December 27, 2023
Michelle
United States of AmericaOnly one elevator was working
Loved the rooms and space
Stayed in December 2023
Reviewed: December 27, 2023
Stacie
United States of AmericaNothing but
The staff was amazing
Stayed in December 2023
Reviewed: December 23, 2023
Sherome
United States of AmericaNothing
The people are really nice
Stayed in November 2023
Reviewed: December 4, 2023
Linda
United States of AmericaI would say the shower was kind of tight and the shower head was up quite high and the water pressure was not very strong. We needed to use the pullout bed in the couch and it was bordering nasty. Breakfast was adequate. Price was kind of high considering I needed to pay another $40 each night to park.
The room was very spacious. Almost to the extent that the kitchen area was far too large and the bathroom could have stolen some of that space. The view wasn't bad. Very quiet temperature control. Location was amazing - right in the heart of downtown.
Stayed in December 2023
Reviewed: December 4, 2023
Kim
United States of AmericaNothing
Everything was great!! The front desk staff was amazing and so friendly!! The breakfast was great. It was so close to everything. The room was very clean and spacious. The stay was great.
Stayed in December 2023
Reviewed: November 13, 2023
Daniela
United States of AmericaWe were a family of 4 (and paid for 2 adults/2 children) but when we came into the room the pull out sofa wasn't set up as a bed and we had to request pillows (there was also only a small fleece blanket, no comforter for the pull out bed). Would have appreciated that being set up especially since we checked in on the later side and it was close to our kids' bedtime.
The pool and gym were nice features and the complimentary breakfast was robust. Friendly staff and good space in the room itself.
Stayed in November 2023
Reviewed: November 9, 2023
Colleen
United States of AmericaLocation!
Stayed in November 2023
Reviewed: September 27, 2023
Mark
United States of AmericaDidn't Valet parking so we parked $1 and hour around the corner and saved 50%
Leah at the front desk was awesome and helped us get into room quicker
Stayed in September 2023
Reviewed: September 14, 2023
William
United States of AmericaEverything thing
Stayed in September 2023
Reviewed: September 11, 2023
Melissa
United States of AmericaNothing to do with the hotel, only that parking either in the street or garages can be expensive every day.
The staff was quick to answer, friendly, and very helpful. Our room was great and very spacious traveling with our 2 month old baby. It was in a great location and walking distance to everything.
Stayed in September 2023
Reviewed: August 13, 2023
Amy
United States of AmericaNothing to complain about.
Room was very comfortable. Super clean. Dog friendly was a super plus. Location was awesome
Stayed in August 2023
Reviewed: August 3, 2023
Donna
United States of AmericaBeds were hard, noisy room above us.
Close to everything in downtown area, good water pressure, a/c worked great, nice staff.
Stayed in August 2023
Reviewed: July 9, 2023
Joseph
United States of AmericaValet parking was $40 per night, and street metered parking was 9 am to 8 pm hours 1-3 $2 per hour, and 4+ hours $5 per hour. After 8 pm, it was free but almost impossible to find a spot
It was walking distance to nice stores and restaurants on the water. The rooms were really nice with all utensils, dishwasher full-size fridge and electric stove. Pet friendly, very clean rooms and helpful friendly staff
Stayed in July 2023
Reviewed: June 24, 2023
John
United States of Americagreat staff. perfect location
Stayed in June 2023
Reviewed: June 12, 2023
Paula
United States of AmericaOver priced
Location
Stayed in June 2023
Reviewed: June 9, 2023
Patti
United States of Americaprice is awful high and bar not being open was disappointing also said alcohol and wine would be available at front desk well it wasn’t but nbd both hotels near each had one also in bathroom some dummy before us apparently spilled fingernail polish all over vanity I cleaned it up
the location is great for you can walk to local establishments
Stayed in June 2023
Reviewed: May 15, 2023
Jen
United States of America1) could hear footsteps 2) inexperienced front desk service employees
comfortable beds
Stayed in May 2023
Reviewed: April 25, 2023
Deborah
United States of AmericaLocation was excellent. Short walk to everything around town. Staff was very friendly and helpful. Great to have complimentary breakfast but to could be improved
Stayed in April 2023
Reviewed: March 11, 2023
Alessandro
United States of Americanothing to dislike
location. perfect.
Stayed in February 2023
Reviewed: February 27, 2023
Timothy
United States of AmericaThe only issue is that the elevator call button was broken so you had to call down to the front desk to have someone send it up. But that was usually a quick progress.
The location is perfect and close to all the local restraunts and bars. Everything is walking distants. Everyone at the front desk is kind and always smiling.
Stayed in February 2023
Reviewed: February 23, 2023
Alison
United States of Americaparking fees
great location
Stayed in February 2023
Düsseldorf, Germany
Darlington, UK
Venice, Italy
Punta Arenas, Chile
Ooty, India
Paris, France
Hvar, Croatia
Sekondi-Takoradi, Ghana
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content