20371 Summerlin Road, Truckland, FL 33908, United States of America
#1 of 1 hotels in Truckland
Guests' ChoiceBased on 87 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.3
Staff
8.9
Value for money
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 16, 2023
Arnaldo
United States of Americapoor quality of toilet paper, excessive bugs in the pool deck
Excellent service at front desk, delicious breakfast
Stayed in October 2023
Reviewed: July 9, 2023
Odalys
United States of AmericaMy sister smokes. Even though it is a smoke free establishment, should have designated smoking area outside for those that do smoke.
Location. Close to beaches, restaurants, etc.
Stayed in July 2023
Reviewed: April 29, 2023
Steven
United States of AmericaTheir renovations are coming along nicely!!!!
Stayed in April 2023
Reviewed: September 27, 2022
Arauz-lizama
United States of AmericaThe room was great. Everything was clean. Only issue that I had was the room was very humid. For some reason everything was wet. I thought it was just the AC until i heard another person complaining about the same thing.
The breakfast was very good. Simple. Breakfast staff was really friendly.
Stayed in September 2022
Reviewed: September 21, 2022
Michael
United States of AmericaNo complaints
Nice breakfast, it was fine and varied. Ability to have pets a plus as was the pool and hot tub.
Stayed in September 2022
Reviewed: August 31, 2022
Arlin
United States of Americathe rooms were very very dusty and could’ve definitely used a deep cleaning
it was in a great location for us
Stayed in August 2022
Reviewed: August 16, 2022
Ana
United States of AmericaRoom did not smell good. smelled muggy.
close to location I needed.
Stayed in August 2022
Reviewed: August 14, 2022
Karen
United States of AmericaLocation -convenient to drive to the Key West Express.
Stayed in June 2022
Reviewed: August 6, 2022
Mary
United States of AmericaOur room needed vacuuming and we needed fresh towels. We asked for towels. No attention to room cleaning during our stay. We had tracked sand in. No way to sweep or vacuum ourselves. Other than that, it is a great place! From above question: I had no idea we could pay for extra services, like attractions during our stay. I did not know the closest beach was Punta Rassa. Sometimes staff offers such info, which would have been helpful to us since we didn't know the area.
Wonderful breakfast selections. We had an ocean side view! Location provides easy access to Sanibel Island, etc. Publix grocery store was so close you could walk to it, which was very convenient. Great amenities. Just about everything you need. Our room was perfect with separate bedrooms, two bathrooms and living space with kitchen. We were on the 6th floor, we had very quiet area.
Stayed in August 2022
Reviewed: August 1, 2022
Keith
United States of AmericaWe are animal lovers however, we do feel that those with barking dogs should be placed in an area of the hotel where those of us who do not have barking dogs are placed. Dogs barking in the evening, during the night and in the morning. When staying at a hotel you hope to have a relaxing time. However, all we heard was barking dogs.
Accomendations were very nice. Staff was helpful and very friendly. Very nice breakfast set up. Room was clean and very comfortable.
Stayed in July 2022
Reviewed: July 5, 2022
Hugo
United States of Americalocation was great!
staff was great specially the buffet lady she was by her self and did an awesome job. there was a lot of ppl and she was making sure everything was full.
Stayed in July 2022
Reviewed: June 30, 2022
Olga
United States of AmericaLocation, good breakfast and nice staff.
Stayed in June 2022
Reviewed: March 28, 2022
Joseph
United States of AmericaThe swamp!
The location was good however it is next to a swamp that smells!
Stayed in March 2022
Reviewed: March 20, 2022
John
Canadawish room had a balcony. breakfast time was too short (6.30 to 9.30a runs too early). breakfast was missing several items (waffles, eggs, sausages - signs were placed around the kitchen, but no food to be seen). simple basic cereals would have been good. one toaster (lineups!). too much disposable, single use items (utensils, bowls) - what a waste. fox news is not necessary (how about sports or something relaxing). too few towels in the room, and no bedding for the extra sofa bed (shouldn't have had to ask). sofa bed itself is pretty uncomfortable (that's typical though).dishwasher was noisy and leaked all over the floor. a-c/fan in the room was quite noisy as well.
pool and basketball court. front desk was helpful. lounge area was nice and clean. laundry facilities were useful. tea, coffee and cookies were good. pool was open until 10pm (great!).
Stayed in March 2022
Reviewed: February 16, 2022
James
United States of AmericaI got sick and was unable to make it. I just started using booking.com and i did not realize it was non refundable when i booked it. The property would be able to confirm I never arrived. I understand your policy now but if i cannot get this refunded this one time I will have to use someone else's service.
Stayed in February 2022
Reviewed: December 1, 2021
Jeff
United States of Americafurniture is dated, fridge had some dings in the door and quite noisy but overall nothing important to me; worse thing was the neighboring room where was a incessantly barking dog. I guess the owners were going to the beach and would leave the dog at the hotel. I think it’s barbaric to bring dogs to hotels toward fellow travelers and for the poor animals.
very clean, very nice staff, good breakfast. the mattress and pillows the best, had a very nice sleep. cosmetics provided were excellent.
Stayed in November 2021
Reviewed: November 2, 2021
Effie
United States of Americafriendly staff. very nice room decor and kitchen is well equipped with everything you need including dish soap and paper towels. Their breakfast has a variety of choices. very pleased with my stay here
Stayed in November 2021
Reviewed: September 1, 2021
Jose
United States of AmericaBreakfast was not what it used to be. It was eggs and sausage each day no variety. Always out of muffins.
Stayed in August 2021
Reviewed: August 9, 2021
Motoko
United States of AmericaI wish breakfast would have fresh fruits.
The room size is very good. The location is good too. The outlet mall is cross the street and a grocery store is next building.
Stayed in August 2021
Reviewed: July 10, 2021
James
United States of AmericaBreakfast was a little disappointing. Although I speak and understand Spanish it was very disappointing that the breakfast staff couldn’t communicate in English. My wife and children couldn’t communicate to tell them what they wanted.(Remember English is the first language in this country)
Hotel was very nice….room was comfortable and spacious
Stayed in July 2021
Reviewed: July 8, 2021
Johanna
United States of AmericaThe place was great... my only suggestion is to improve cleaning under the sofa beds. We used it and cleaning was poor. But overall, we had a great stay.
Stayed in July 2021
Reviewed: June 12, 2021
Sheila
United States of AmericaNeeded more towels…
Customer service-Cherokee was so helpful and kind-room was clean-May be helpful to provide towels.
Stayed in June 2021
Reviewed: May 25, 2021
Maivette
United States of AmericaThe button for the 4th floor does not work in the elevator closest to the reception. U hace the take stair... There is no soap in the pool bathroom. There was none during Saturday Sunday and Monday.
Staff from housekeeping and breakfast were awesome. Reception staff was good.
Stayed in May 2021
Reviewed: May 19, 2021
Bradley
United States of AmericaNothing
Decent hotel for the price range
Stayed in April 2021
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