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  5. Reviews of Residence Inn San Jose South

Reviews of Residence Inn San Jose South This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6111 San Ignacio Avenue, San Jose, CA 95119, United States of America

#61 of 82 hotels in San Jose

Guests' Choice

Review Score

Based on 42 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    7.6

  • Value for money

    7.0

  • Free WiFi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    6.0
    Too expensive…not worth it…paying $1125 for 3 nights is not worth it.
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Pay parking, pet cleaning fee? $150 a day is just too much…too many fees!

    Nice and clean!

    Stayed in March 2024

  • Reviewed: December 4, 2023

    8.0
    It was just OK but the studio was a nice touch.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    First stay the couch cushions wore out too soft I sunk down 6 inches hsd to you the extra blanked under the cushions t o support meI have bad back and made my back hurt and the bathroom shower handel was so hard to turn we were afraid to turn it. Breakfast was like out of box no bacon first cook was rude first room had no microwave had to get on put in. first desk person sade the were out of stock and the could not get me one. Then all of a sudden Shazam a mantinist man appeared with a brand new one figure that!

    good price for a studio

    Stayed in December 2023

  • Reviewed: November 15, 2023

    7.0
    A pleasant stay
    • Leisure trip
    • Couple
    • Two-Bedroom Queen Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The ability to control the room temperature.

    Breakfast was good each day. Manager was very helpful and enjoyable. Employees were also very attentive.

    Stayed in November 2023

  • Reviewed: July 5, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    After staying in an updated RI, I felt that we paid too much to stay at this location

    It’s time for a face lift at this RI. My parents had to switch rooms because the fire sprinkler was leaking. This specific location is dated but still functional. Staff was extremely helpful and friendly.

    Stayed in July 2023

  • Reviewed: June 4, 2023

    6.0
    Did the job
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Price does not March facility. Over priced

    Close to Hockey rink

    Stayed in May 2023

  • Reviewed: April 17, 2023

    7.0
    coach with sofa bed way uncomfortable… cushions awful no conditioner only shampoo??
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    n/a

    area location

    Stayed in April 2023

  • Reviewed: February 22, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Shower in room 152 needs work. Breakfast was OK, but not outstanding. Someone was roaming hallways and knocking on doors one evening. Not having weekend maid service is a bummer

    Location of hotel.

    Stayed in February 2022

  • Reviewed: January 18, 2022

    8.0
    Would book again
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    All ok

    Not applicable

    Stayed in January 2022

  • Reviewed: November 30, 2021

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Parking fee! That’s horrible.

    Facility location is good. Grounds are well kept & clean. Pleasant staff. Professional.

    Stayed in November 2021

  • Reviewed: January 30, 2024

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 3 nights

    However they double charged me for my room. My husband booked through booking.com and he was charged. Then I was charged after my stay on the card they took for incidentals. So travelers beware!!!

    The breakfast was great and the hotel was nice.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 2 nights

    everthing was great!

    The Hotel was Great!!!

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Front desk lady was rude

    The comfort and size was great

    Stayed in December 2023

  • Reviewed: October 30, 2023

    10
    Overall, it was very nice. It was quiet and the staff were friendly. Everything was convenient.
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I saw some photos that showed this property had a hot tub, but it didn’t.

    Perfect for getting away, but still having the convenience of home appliances. I enjoyed the continental breakfast.

    Stayed in October 2023

  • Reviewed: August 19, 2023

    1.0
    Bad service
    • Leisure trip
    • Family with young children
    • Two-Bedroom Queen Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    I spent four nights there. At The first day no housekeeping. At the second day,after my inquiry, they did the housekeeping but I found my daughter’and my contact containers were threw by the house keeper. I told the front desk ,he said he will told the manager. But till check out, I don’t get any response. By the way, the housekeeper can’t speak English The last point is, I forgot my face wash in the room when I checked out. When I call the phone number of the inn, no response. I left message on Booking App, no reply either. The service can’t deserve the title’by Marriott’

    Two bedrooms are big enough to our family

    Stayed in August 2023

  • Reviewed: April 7, 2023

    4.0
    The location is very handy and the staff are friendly and helpful.
    • Business trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 11 nights

    When we checked in we were very tired and didn't have the energy to complain about our lodging the 1st night. The next morning we brought a lady from the office over to have a look at the total destruction of our room. She moved us immediately. The next room was better but the entire Residence Inn is in need of renovation.

    Stayed in March 2023

  • Reviewed: February 21, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    pull out bed was awful. outdated. pool was closed.

    food and groceries nearby. kitchen in room. breakfast included

    Stayed in February 2023

  • Reviewed: October 17, 2022

    9.0
    We we stay here on our next trip San Jose.
    • Leisure trip
    • Couple
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 1 night

    Out of eggs for breakfast at 8:30 am

    Room was better than expected

    Stayed in October 2022

  • Reviewed: April 14, 2022

    5.0
    Not impressed.
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Sofa Bed
    • Stayed 8 nights

    The cleaning was not done until my sixth day there. I requested for my room to get cleaned and it didn't happen. I had to ask again to finally get it cleaned.

    The location

    Stayed in April 2022

  • Reviewed: February 12, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 5 nights
    • Submitted from a mobile device

    Room too dask and the floor at the kitchen very bad and bubbles. I was tripped more than 3 time.

    Breakfast was ok

    Stayed in February 2022

  • Reviewed: September 5, 2021

    2.0
    I'm more tired than when I got here
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Horrid bed! I woke up in extreme back pain! That's after I fell asleep which I thought I wouldn't die to the noises! The bathroom fan is about to rattle off and please fix the wallpaper and tub!

    Stayed in September 2021

  • Reviewed: June 19, 2021

    10
    Clean and quiet
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Paying for parking seemed odd for this area at $10 a night seemed excessive.

    Room was huge. Almost full sized fridge with an ice maker. Had our dog and they were able to give us a ground floor room and right by and exit door. Due to Covid regulations they had just started a grab and go breakfast. Included a sausage biscuit with egg and cheese. You could heat it up in your room. Orange juice box, muffin and fruit. There was coffee and tea in your room. Thank you Josh for making sure we got that ground floor room and by the exit door.

    Stayed in June 2021

  • Reviewed: May 22, 2021

    10
    Exceptional
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean place and friendly service

    Stayed in April 2021

  • Reviewed: June 23, 2021

    6.0
    Needs spiffed up
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 6 nights
    • Submitted from a mobile device

    Curtain torn, carpet frayed, drains VERY slow, LONG time to get hot water. A/C quit one night. Staff gave very little information without being questioned.

    Close to our relatives house.

    Stayed in June 2021

  • Reviewed: October 6, 2023

    6.0
    Pleasant
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

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