800 Fairview Avenue North, South Lake Union, Seattle, WA 98109, United States
#54 of 102 hotels in Seattle
Guests' ChoiceBased on 395 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.8
Value for money
7.9
Free WiFi
6.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 April 2024
Emoni
United StatesThe bar closed at 9:30 and snacks and drinks were so over priced. Lots of young screaming and crying kids at the pool without any supervision or parents in sight, throwing random objects into the pool
The pool and activity room was great, crowded but still had lots of fun. Staff was very friendly. Breakfast was good with lots of options and seating areas. Beautiful view of city and lake.
Stayed in April 2024
Reviewed: 5 April 2024
Manish
Canadabathroom slippers would have been nice
Stayed in April 2024
Reviewed: 13 March 2024
Leslie
United StatesHot tub
Stayed in March 2024
Reviewed: 4 March 2024
Garry
United KingdomThe location was great with easy access to public transport. The hotel has great facilities including a pool.
Stayed in February 2024
Reviewed: 16 January 2024
Teresa
United StatesI had reserved a suite for a balcony/Lake View for New Year’s Eve, with two bedrooms and three beds. But when I went to the room, I had a suite with two bedrooms, two beds, and no balcony/view. I went back to tell them that I was given the wrong suite. The staff said to me that the third party (Booking) that they have a contract with was giving wrong information on their site and that I had not reserved a balcony with Lake View. I had to go to my confirmation that Marriot had already received, to show them what I had reserved on my end. I was very upset that I was unable to received what I had reserved. The staff moved me to a two bedroom suite with three beds and with balcony but no lake view. According to the Marriott it was MY FAULT for reserving at Booking.com (the third party that Marriott has contracted), and didn’t get the Lake View Balcony that I had reserved originally!!! I will never stay at this hotel again!
It was okay.
Stayed in January 2024
Reviewed: 12 January 2024
Wayne
United StatesLoss of electricity during the night
Close to the facility we needed to go to
Stayed in January 2024
Reviewed: 6 January 2024
Castillejar23
United StatesRestaurant food options need to be better. Parking sucked! Parking spots are too tight! would have been nice to have pool open 24 hrs.
breakfast was great. loved the room. Staff was very friendly.
Stayed in January 2024
Reviewed: 3 January 2024
Pauline
United StatesLocation of our room. Ground floor , buses right outside our window. A charge to switch rooms.
The suite was good size and had all that we needed. The pool was a big hit with the kids.
Stayed in December 2023
Reviewed: 26 December 2023
Cristal
United StatesI loved that they had a pool and breakfast. I also loved how they upgraded me without an extra charge. Idk why but it was nice.
Stayed in December 2023
Reviewed: 11 December 2023
Maretina
United StatesThe room was clean and spacious. The kitchen was equipped for basic cooking etc and big enough. Spacious rooms and both had lake view. Comfortable. We used the Streetcar to go downtown and back.
Stayed in November 2023
Reviewed: 5 December 2023
Durkee
United Statesparking was expensive (But not surprising for this location.)
Excellent breakfast provided.
Stayed in November 2023
Reviewed: 2 December 2023
Chris
United StatesParking is expensive Was supposed to have a ADA room but was given a standard room
Great location, very clean nice staff
Stayed in November 2023
Reviewed: 27 November 2023
Anthony
United StatesWhen I called to ask for additional blanket and pillow at 10:30 pm, after the number for housekeeping was busy, the desk person told me "You should come down to the desk to get it yourself." I asked if this was a self service hotel? So shocked at the lack of awareness of customer service. Was I supposed to leave my sleeping baby alone in the room to get the blanket? What am I paying for, if not customer service and some kindness from the staff??
Breakfast every day but Thanksgiving was good
Stayed in November 2023
Reviewed: 27 November 2023
Finbarr
IrelandCould get towels after a few days stay rather than having to go down and get them but not a bad complaint at all.
Great Staff very friendly and really nice breakfast and cooking facilities.
Stayed in November 2023
Reviewed: 15 November 2023
Rodney
United StatesExcellent breakfast with multiple hot choices. Great location on the water with easy access to entire downtown.
Stayed in September 2023
Reviewed: 23 October 2023
Shannon
United StatesThe beds were not very comfortable.
The breakfast was good. Lots of room in our room
Stayed in October 2023
Reviewed: 13 October 2023
Aaron
United StatesWasn't expecting to pay $39 just to park my car there overnight, should be prompted to pay for parking when the room is booked so as to not be blindsided by this fee.
Hotel was beautiful and clean kept, room was in great shape and met my groups needs perfectly. Breakfast in the morning was great.
Stayed in October 2023
Reviewed: 8 October 2023
Grace
United StatesN/a
Great breakfast and coffee
Stayed in October 2023
Reviewed: 7 October 2023
Diana
United StatesNA
Very comfortable space.
Stayed in October 2023
Reviewed: 6 October 2023
Francesca
ItalyCleanliness was probably the less curated aspect of the facility. Cutlery and glasses were often non spotless, both at breakfast and in the room. Some of the towels in the room were dirty and no room cleaning service came on the second day. The kids playroom was smelly and dirty (we visited it at the the of the day).
Location was great, hotel was good and welcoming. Breakfast was good but no allergies displayed on the items and few basic ailments that you would expect for intercontinental breakfast were missing (sliced bread, deli meat and cheese)
Stayed in October 2023
Reviewed: 26 September 2023
Landon
CanadaVery dated but was clean
Location, size of room was superb. Breakfast buffet was nice, pool and hot tub were great. Comfy room.
Stayed in September 2023
Reviewed: 26 September 2023
Susan
CanadaCost for parking at 39+tax each night, seems unreasonable when you are already paying for your room at the hotel.
Size of room.
Stayed in September 2023
Reviewed: 17 September 2023
Susan
United StatesExpense of parking
Parking too expensive
Stayed in August 2023
Reviewed: 31 August 2023
Nicholas
United StatesThe breakfast was subpar.
The lobby and pool.
Stayed in August 2023
Playa de Muro, Spain
Bourges, France
Savusavu, Fiji
Parapat, Indonesia
Arandas, Mexico
Gargnano, Italy
Teplice, Czech Republic
Lostwithiel, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content