The bar closed at 9:30 and snacks and drinks were so over priced. Lots of young screaming and crying kids at the pool without any supervision or parents in sight, throwing random objects into the pool

The pool and activity room was great, crowded but still had lots of fun. Staff was very friendly. Breakfast was good with lots of options and seating areas. Beautiful view of city and lake.

Stayed in April 2024

bathroom slippers would have been nice

Stayed in April 2024

Hot tub

Stayed in March 2024

The location was great with easy access to public transport. The hotel has great facilities including a pool.

Stayed in February 2024

I had reserved a suite for a balcony/Lake View for New Year’s Eve, with two bedrooms and three beds. But when I went to the room, I had a suite with two bedrooms, two beds, and no balcony/view. I went back to tell them that I was given the wrong suite. The staff said to me that the third party (Booking) that they have a contract with was giving wrong information on their site and that I had not reserved a balcony with Lake View. I had to go to my confirmation that Marriot had already received, to show them what I had reserved on my end. I was very upset that I was unable to received what I had reserved. The staff moved me to a two bedroom suite with three beds and with balcony but no lake view. According to the Marriott it was MY FAULT for reserving at Booking.com (the third party that Marriott has contracted), and didn’t get the Lake View Balcony that I had reserved originally!!! I will never stay at this hotel again!

It was okay.

Stayed in January 2024

Loss of electricity during the night

Close to the facility we needed to go to

Stayed in January 2024

Restaurant food options need to be better. Parking sucked! Parking spots are too tight! would have been nice to have pool open 24 hrs.

breakfast was great. loved the room. Staff was very friendly.

Stayed in January 2024

Location of our room. Ground floor , buses right outside our window. A charge to switch rooms.

The suite was good size and had all that we needed. The pool was a big hit with the kids.

Stayed in December 2023

I loved that they had a pool and breakfast. I also loved how they upgraded me without an extra charge. Idk why but it was nice.

Stayed in December 2023

The room was clean and spacious. The kitchen was equipped for basic cooking etc and big enough. Spacious rooms and both had lake view. Comfortable. We used the Streetcar to go downtown and back.

Stayed in November 2023

parking was expensive (But not surprising for this location.)

Excellent breakfast provided.

Stayed in November 2023

Parking is expensive Was supposed to have a ADA room but was given a standard room

Great location, very clean nice staff

Stayed in November 2023

When I called to ask for additional blanket and pillow at 10:30 pm, after the number for housekeeping was busy, the desk person told me "You should come down to the desk to get it yourself." I asked if this was a self service hotel? So shocked at the lack of awareness of customer service. Was I supposed to leave my sleeping baby alone in the room to get the blanket? What am I paying for, if not customer service and some kindness from the staff??

Breakfast every day but Thanksgiving was good

Stayed in November 2023

Could get towels after a few days stay rather than having to go down and get them but not a bad complaint at all.

Great Staff very friendly and really nice breakfast and cooking facilities.

Stayed in November 2023

Excellent breakfast with multiple hot choices. Great location on the water with easy access to entire downtown.

Stayed in September 2023

The beds were not very comfortable.

The breakfast was good. Lots of room in our room

Stayed in October 2023

Wasn't expecting to pay $39 just to park my car there overnight, should be prompted to pay for parking when the room is booked so as to not be blindsided by this fee.

Hotel was beautiful and clean kept, room was in great shape and met my groups needs perfectly. Breakfast in the morning was great.

Stayed in October 2023

N/a

Great breakfast and coffee

Stayed in October 2023

NA

Very comfortable space.

Stayed in October 2023

Cleanliness was probably the less curated aspect of the facility. Cutlery and glasses were often non spotless, both at breakfast and in the room. Some of the towels in the room were dirty and no room cleaning service came on the second day. The kids playroom was smelly and dirty (we visited it at the the of the day).

Location was great, hotel was good and welcoming. Breakfast was good but no allergies displayed on the items and few basic ailments that you would expect for intercontinental breakfast were missing (sliced bread, deli meat and cheese)

Stayed in October 2023

Very dated but was clean

Location, size of room was superb. Breakfast buffet was nice, pool and hot tub were great. Comfy room.

Stayed in September 2023

Cost for parking at 39+tax each night, seems unreasonable when you are already paying for your room at the hotel.

Size of room.

Stayed in September 2023

Expense of parking

Parking too expensive

Stayed in August 2023

The breakfast was subpar.

The lobby and pool.

Stayed in August 2023