390 Arlington Avenue, Bryson City, NC 28713, United States of America
#7 of 8 hotels in Bryson City
Guests' ChoiceBased on 761 hotel reviews
6.4Cleanliness
7.2
Comfort
7.1
Location
8.0
Facilities
6.4
Staff
7.8
Value for money
7.3
Free WiFi
6.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 1, 2024
Joseph
CanadaRoom needs updated also bathroom, too many furniture in a small room, you can’t even go to bathroom without going side way to pass the fridge and many cables all over the floor. for that reason it is not very safe if something happens like fire!
Good location.
Stayed in February 2024
Reviewed: January 2, 2024
Susan
United States of AmericaNeeds to be updated
Stayed in January 2024
Reviewed: December 29, 2023
Eric
United States of AmericaHeating took a couple hours to warm the room
Beautiful location but needs updated heating system
Stayed in December 2023
Reviewed: November 30, 2023
Joe
United States of AmericaNeeds some minor room repairs, nothing major just stuff like door adjustments and needs new carpet
Location
Stayed in November 2023
Reviewed: November 10, 2023
Anita
United States of AmericaIt was old and needed a lot of updating. Also we turned the heat on one night and a bug came out of it and we had silverfish in the room.
Location was good.
Stayed in October 2023
Reviewed: November 6, 2023
Bobby
United States of Americaheating / A/C not able to regulate very well. Light fixture missing or broken in bath room
room was clean & staff was helpful
Stayed in November 2023
Reviewed: October 30, 2023
Edward
United States of AmericaIt's very dated, small bathroom, beds old, not comfortable. Poor heat system, poor Wi-Fi and TV reception. You get what you pay for.
Location, clean, no bugs
Stayed in October 2023
Reviewed: October 22, 2023
Cindy
United States of AmericaVery out dated. Small. No breakfast
Location and price
Stayed in October 2023
Reviewed: October 22, 2023
Steven
United States of AmericaNothing really
Great view
Stayed in October 2023
Reviewed: October 17, 2023
Ward
United States of AmericaThe walls so thin. Could here the people talking through the wall.
It was close to the places we wanted to visit. The view was beautiful.
Stayed in October 2023
Reviewed: October 16, 2023
Rex
United States of AmericaTv did not work
Price and location
Stayed in October 2023
Reviewed: October 15, 2023
Robert
United States of AmericaRoom was cramped. Tub faucets leaked all over, toilet was loose.
Great location, very courteous staff.
Stayed in October 2023
Reviewed: October 14, 2023
Rebecca
United States of AmericaWas literally out of a horror film with sketchy looking room and all around creepy vibe, was old and broken stuff in room. Bed was uncomfortable and they gave me a smoking room which I never get however it could’ve been my mistake at booking I’m not sure.
Location was good for getting on the train the next morning and room was clean
Stayed in October 2023
Reviewed: October 9, 2023
Lisa
United States of AmericaThere was no deadbolt or secondary lock on the room door. Just turn the knob on the handle and the door was not very sturdy. The firestick wouldn’t stream continuously. Buffered every 20-30 sec so unable to watch TV. The walls are paper thin. I heard the person next door until late and up early listening to Fox News. Very clearly. There was a stain in the tub. Bed was lumpy. Pillows were flat. Very outdated. It was cold - 38 degrees - but I was afraid to turn on the heat with the world’s oldest thermostat.
The location was good.
Stayed in October 2023
Reviewed: October 2, 2023
James
United States of AmericaThe shower was small
Location great location 😄
Stayed in October 2023
Reviewed: September 21, 2023
Jim
United States of AmericaTV used Amazon fire stick but not ESPN so watched football game on my phone. Thermostat on the wall did nothing but found window AC unit by back window that cooled fine.
Good value and nice view.
Stayed in September 2023
Reviewed: September 10, 2023
Meghan
United States of AmericaOutdated rooms, no shower pressure, ants, very old air conditioner in room, the mattress, small room, old indoor furniture, musty smell, a rude older man who appeared to be living in a hotel room there
The location, views and outside area with table and chairs, nice gardens with well kept landscaping, the staff, parking
Stayed in September 2023
Reviewed: September 6, 2023
Nichols
United States of AmericaClimbing stairs, and we we unable to watch television in the evenings after returning to the room
Close to events
Stayed in September 2023
Reviewed: September 4, 2023
Linda
United States of AmericaThe mattresses were very old and worn. Not comfortable at all. Needs major updates.
Location was great, property was clean.
Stayed in September 2023
Reviewed: August 21, 2023
Amanda
United States of AmericaThe room was tiny--two queen beds jammed into a space barely big enough for a king also with oversized furniture that was crowded and hard to navigate. The AC unit did not have an "auto" setting or thermostat so it was either hot and stuffy or freezing cold and the curtains did not block the lights that were on all night. The shower was disappointing and there is no counter space to set anything and no hook for a hand towel. It was acceptable as a place to sleep where we could bring our dogs but probably overpriced for what we got; with some renovation, it could be a charming spot.
The owners were very nice and the motel is dog friendly with a fridge for leftovers and drinks. It's conveniently close to downtown Bryson City and there is a nice view across the street looking out across town and the mountains. It's an old building that could have some quaint charm, and there is a pool (although we did not swim).
Stayed in August 2023
Reviewed: August 7, 2023
Lisa
United States of AmericaBed not hard and shower was small
Staff very friendly, only seen one
Stayed in August 2023
Reviewed: July 25, 2023
Michael
United States of AmericaAir conditioner barely worked
Easy Check in friendly staff
Stayed in July 2023
Reviewed: July 24, 2023
Rivera
United States of AmericaThey were ants everywhere in my room and the bed.
They was no breakfast
Stayed in July 2023
Reviewed: July 24, 2023
Harold
United States of Americathe room needs updating bet plumbing
it really had a great view and a great location.
Stayed in June 2023
Nitra, Slovakia
Döbriach, Austria
Tauranga, New Zealand
Hirschegg Rein, Austria
Hermanville-sur-Mer, France
Bologna, Italy
Gura Humorului, Romania
Legian, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content