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Reviews of Riviera Suites 4 stars

318 20th Street, Miami Beach, FL 33139, United States

#146 of 205 hotels in Miami Beach

Guests' Choice

Review score

Based on 1461 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.6

  • Location

    8.7

  • Facilities

    7.4

  • Staff

    8.0

  • Value for money

    7.2

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 April 2024

    6.0
    Overpriced hotel, but ok hotel room
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 4 nights

    100usd/night deposit, which still after one week of leaving the hotel is not paid back. Arrogant receptionist. Semi dirty pool area on top of the roof. Junkies in the neighborhood. View from the window was directly to the wall of the next house -> no sun light in the room. Lack of hangers in the wardrobe.

    Hotel room was clean, no odors, bed was good to sleep and location was ok. Not too far from the beach or the center of the Miami Beach.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    6.0
    It was nice, but I’m not sure it was worth the money spent as there are other nicer options closer to the beach and more
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    They don’t hold luggage, so you can’t explore the area until you are in a room, and getting heavy luggage to and from the multiple buildings is difficult. They have a ramp on their stairs for the building we were in, but it was steep. I feel that people with mobility issues would have a hard time with this building. The elevator wasn’t working in our building initially, so I had to haul 2 heavy suitcases up three flights of stairs, but the elevator issue was resolved later in the day. The rooms are nice, and I appreciated the large living room space for repacking before leaving, but there weren’t a lot of places to hand towels nor wet swimsuits for more than 1-2 people in the room. There also weren’t a lot of walkable restaurant options, so that made finding food for picky kids difficult.

    I liked that there were multiple pool options, including one pool in the shade surrounded by bamboo, so we didn’t have to wear sunscreen there and the temperature of the pool was like a nice warm bath. I liked the walkability to South Beach.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    6.0
    Overall, the hotel was cute and I enjoyed it. I just wish it was cleaner and a little more privacy. And hot water!!
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    The thermostat didn’t work and the shower didn’t really get hot. Housekeeping and painters enter your room at the weirdest times. They knock once and then open the door not giving you the opportunity to even answer.

    I loved the balcony, the pool, and how close the property was to the pool and strip.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Overall this hotel is good, well designed, modern, room is spacious, roof pool is a great advantage. But there are also
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The ceiling in the room was not painted at all. Staff told us that it was a concept of the hotel. But every morning you literally wake up just like in the construction area. Bathroom door was not closing properly. There was also a locker on it, that didn’t work. The balcony had two doors, but only one of them was closing properly. At one moment entry door to the room became locked and we had waited for more than 15 minutes before a man came and fixed the problem. There is no parking in the hotel. It was not a surprise, but the nearest parking demanded $40 flat rate for 1 night what was one on mind. So if you come by car, consider other parkings with hourly rates or lower overnight rates. There is no coffeemaker in the room, nor complimentary water.

    The concept with graffiti on the walls, roof pools and patios inside the mansion is really cool. Lots of plants and music is also an advantage. Balcony with chairs is also cool. Location is very good, it’s near the beach and cafes.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Overall not bad, but there is some work to be done
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 6 nights
    • Submitted via mobile

    - Old TV with 2 channels. There was no way to even connect your YouTube. There are two useless TVs in the room. - The pool was heated well only on the first day. on other days the water in the pool was cool. The wooden sunbeds need to be replaced, they are uncomfortable. - The windows in the room do not open, so there is a musty smell. - On the last day of our stay, the elevator in our building stopped working. - AMEX cards are not accepted at the reception. It’s good that my friend had another credit card with him, otherwise we would have nothing to pay the deposit with.

    Convenient location. There is a bar in the hotel, another bar and a grocery store opposite. Also nearby is CVC. The beach is close. Not noisy. Polite staff. The rooms are well cleaned. There are enough towels and they are changed constantly. Beach towels are clean and dry. There is good unobtrusive music playing in the pool.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Comfortable, and Convenient.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 6 nights
    • Submitted via mobile

    No possibility to store the luggage on the last day. We never saw that in another hotel and this was a problem on our last day since our flight was only at night. This would be a reason to choose another hotel next time.

    Good location and good value for money (in comparison to other more expensive hotels in South Beach).

    Stayed in March 2024

  • Reviewed: 30 January 2024

    6.0
    average
    • Business trip
    • Group
    • King Room with Balcony
    • Stayed 7 nights

    The Roof was cemented and there was noise outside, we also had the room service walk in without a knock.

    It was very close to the convection and walkable distances from Lincohl road

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Great experience
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    No place to store our luggage and because the courtyard is open when it rained the floors and walkways were always wet. The staff did a great job mopping up all the rain though as often as they could.

    Great location. Close to the beach and restaurants.

    Stayed in January 2024

  • Reviewed: 21 January 2024

    7.0
    We were barely in the room. It was an ok stay. Nothing too negative to give feedback on.
    • Leisure trip
    • Family with young children
    • King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No microwave on property

    Location

    Stayed in January 2024

  • Reviewed: 21 January 2024

    6.0
    Good for the price and comfy but found he policy and loud singing annoying
    • Business trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    What booking.com don’t tell you is that you can’t store your luggage before or after. When questioned the hotel they were quite rude and said it’s in our policy ……well it’s not when I checked so I’d advise it’s updated. I travel very frequently and have never come across this at all. The solution they give you is to take it to a locker down the steeet which to be honest is quite inconvenient as I had a lot of heavy luggage. I only stayed for one night but the singer on a Friday night was so loud and right next to my room that I ended up having to go for a walk as I couldn’t hear the tv or relax!!

    The hotel is in a great location and the room is a really good size

    Stayed in January 2024

  • Reviewed: 17 January 2024

    7.0
    Good
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    My deposit

    Stayed in January 2024

  • Reviewed: 8 January 2024

    6.0
    It wasnt good exchnage for the money paid with the value you get
    • Business trip
    • Group
    • Classic King Room
    • Stayed 5 nights

    The room temperature system

    The room smelt so much of mold/humedity was unbearble for someone with respiratory problems

    Stayed in December 2023

  • Reviewed: 4 January 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 6 nights

    Firs Night when we checked in the bed was used and a womens hair bond was forgotten in the bed. The restaurant can be noisy. Access to hot water to make your own tea is almost im possibe after 9pm. please put aboiler to the rooms.

    Location and neighborhood.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    6.0
    Expected more...
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not clean. I arrived at the reception for check-in and in front of me two people with different rooms already complained about the rooms which are not clean. But the hotel was fully booked the receptionist mentioned that a solution can only be found for the next day. A third person got a new room and was 5 minutes later down again on the reception with the words: There is already someone in this room. Seemed to be very chaotic overall and the receptionist tried to move people around in rooms, where others have complaine about alredy. You cant do something else with s full hotel. Anyway i went up to my room then and immediately saw the issue. The floor is kind of reflecting stone so you can see the feet sweat footprint of the previous guests which gives not a good feeling for a stay. I stopped then to look more in detail as i was awake the past 48 hours and just wanted to sleep. But in general I would note state it as cleaned.

    - Location: Middle of miami beach - Friendliness of the staff - Room size

    Stayed in December 2023

  • Reviewed: 5 December 2023

    7.0
    Nice Design Hotel with more potential
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Missing attention to detail Paint drops all over the bathroom Check in took forever

    Nice Design Hotel, but the attention of detail is missing Location is Great to explore the art destrict

    Stayed in December 2023

  • Reviewed: 19 November 2023

    6.0
    Good location
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Unfriendly Staff

    Nice rooftop and comfortable bed

    Stayed in October 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    They do not have luggage storage.

    Very nice and helpful front desk staff, good location.Live music 6-9pm.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Room was small, bath is small too. Pretty cold in the room - centralize controll (was pretty called in the room during stay) But overall was 👍 good

    Great location, clean, nice hotel

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    Cool, artsy, clean and great location.
    • Leisure trip
    • Group
    • King Room with Balcony
    • Stayed 5 nights

    I was charged for 2 waters I didn't drink. I asked for no cleaning service at the front desk, but they still cleaned my room. They need to do what they say they will do at the front desk.

    Great property for the price. Excellent location.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Na

    Stayed in October 2023

  • Reviewed: 27 October 2023

    8.0
    Overall was great stay, accessible to many locations. Staff were great and very friendly, big thanks to Alicia
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Some areas in the room were dusty

    Great location

    Stayed in October 2023

  • Reviewed: 25 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Deposit 100 per day

    Comfortable bed and close to the beach

    Stayed in October 2023

  • Reviewed: 21 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    I have not received my security deposit yet.

    Everything was beautiful and staff were friendly professional and accommodating but I have not received my security deposit yet

    Stayed in August 2023

Showing 1 – 25

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