300 West Romeo B Garrett Avenue, Peoria, IL 61605, United States of America
#30 of 34 hotels in Peoria
Guests' ChoiceBased on 229 hotel reviews
6.0Cleanliness
6.8
Comfort
7.0
Location
8.0
Facilities
6.5
Staff
7.7
Value for money
6.4
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Shane
United States of AmericaSome advertised facilities were not operational, and renovations could have been easily hidden for a better experience. Hallways were dirty from renovations
The breakfast was pretty good and Staff were great
Stayed in April 2024
Reviewed: March 19, 2024
Bicking
United States of AmericaThe hot tub was out of service and being removed, they did not send us any info and still advertised a hot tub online. The person checking us out didn't smile and didn't ask us how our stay was. I feel both are very important. The hot breakfast was very minimal and again the staff never smiled and weren't very friendly.
It was close to our venue, the beds were very comfortable. The kitchen was very handy.
Stayed in March 2024
Reviewed: January 28, 2024
Brian
United States of AmericaHot water not reliable. Do not appreciate cold showers!
Stayed in January 2024
Reviewed: December 3, 2023
Michael
United States of AmericaHotel was in the middle of being remodeled and our room was mostly ok but ceiling had huge cracks in it and some of the drywall tape was dangling down. The bathroom was clean but worn out. I would’ve thought a one bed suite would come with a king bed and it was a queen size.
Location to the civic center. Breakfast was decent.
Stayed in December 2023
Reviewed: November 29, 2023
Acosta
United States of AmericaThe place was under construction. And I pat for a one bedroom suite and they put me in a regular suite .it took some argument to get it fix .
I like the location
Stayed in November 2023
Reviewed: November 4, 2023
Jeanette
United States of AmericaBathroom and sofa could use some reoair/replacement/deeper cleaning.
Nice breakfast, friendly staff, close to Civic Center. Nice amenities (fridge, microwave, dishware, towels).
Stayed in November 2023
Reviewed: October 31, 2023
Roberta
United States of AmericaFurniture in room was old and damaged. The lites near the bed didn't work. My room didn't have lights near the sink/mirror just an overhead light so the bathroom was a little dark. The breakfast buffet had little food left at 7:30 AM
The evening staff was very friendly and made sure I was happy with my room. First room the fridge wasn't working. Second room the neighbors were Very Loud and slamming doors. The front desk associate apologized and moved me to a floor that had several open rooms. The breakfast was nice but at 7:30 AM there wasn't much food left.
Stayed in October 2023
Reviewed: October 16, 2023
Kankou
United States of AmericaWe got there around 1:30am, they didn’t have the right room ready, the pull out bed was missing. They did give us another room, I don’t believe that room was fully cleaned. 1 of the pillows had a spot on it, the room smelled like fry fish, the pull out bed was nasty with a big stain on the mattress, nuts on the side on the bed, too noisy. The housekeeping policy states light clean up, we never received one.
Breakfast was fine.
Stayed in October 2023
Reviewed: October 16, 2023
Lorene
United States of AmericaIf the food was hot and not having a person sleeping there
The breakfast would have been pleasant if it had been hot. But everything was just lukewarm. And the attendee had just brought the sausage out from the kitchen. And it was still not hot Also there was a person sleeping in the entrance to the dining area as we went in. She stayed there during the entire meal Not pleasant at all
Stayed in October 2023
Reviewed: May 23, 2023
Robert
United States of AmericaIt was a suite but not as big or as nice as some I have stayed in. After replacing the batteries the smoke alarm still chirped and dripping water in the kitchen sink and shower
The staff were top notch and the mattress/pillows were top notch
Stayed in May 2023
Reviewed: May 12, 2023
Daedric
United States of AmericaIt would have been nice to use the pool
The room was ok but needed some updates
Stayed in April 2023
Reviewed: May 7, 2023
Goetz
United States of AmericaCould have been cleaner. Rooms need updated
Convenient location
Stayed in May 2023
Reviewed: February 6, 2023
William
United States of AmericaRoom was dirty and only entrance door to work properly was the main entrance. You could not get in the others. Pool water was cloudy and no towels avably at the pool.
Close to the civic center.
Stayed in February 2023
Reviewed: January 16, 2023
Rolett
United States of AmericaThe two different desk clerks were different to say the least not quite rude but almost. I woke up to feathers all over me because one of the pillows was leaking and I toss and turn in my sleep. My friends had to move rooms because the ceiling leaked, they got a room with 1 less bed and were not compensated as of yet.
It was pretty clean and easy getting there and even getting my room was fast checking in.
Stayed in January 2023
Reviewed: November 13, 2022
Randy
United States of Americafridge making loud noise. had to unplug. had 2 lights out. not a huge deal . probably not enough maintenance help.
staff was very friendly
Stayed in November 2022
Reviewed: November 12, 2022
Kelsie
United States of Americahad no conditioner in room when asked we were told they had none and spent 150 for one night for a room with mold
conveniently located friendly staff
Stayed in November 2022
Reviewed: November 8, 2022
Walden
United States of AmericaThe place was way understaffed. I felt bad for the lady at check-in. There were probably 10 ppl in line..There was never any bottled water during the stay... the fire alarms went off for quite awhile. It wasn't awful but I wouldn't stay there again.. especially at that price. The Wi-Fi didn't work on the room either.
The location was good for what we needed. The rooms were pretty good.
Stayed in November 2022
Reviewed: November 5, 2022
Ariel
United States of AmericaMy room wasnt all the way clean, mirrors were dirty, and some of the towels were stained.
it was homey.
Stayed in November 2022
Reviewed: October 17, 2022
Sheryl
United States of AmericaI booked my reservation last winter, well in advance off booking.com. I was supposed to have 2 queen beds and was given a room with 1 queen bed and a pull put sofa. I immediately got on the customer chat line with Staybridge to explain the error. I was traveling with my 17 year old grandson so it was important that we had 2 beds. I was told they couldn't do anything at the moment so I would need to speak to someone upon arrival about getting us the proper room. I did so when we arrived only to be told there was nothing else available, very disappointing! Yes, the room had a sofa bed but it was unfit for anyone to sleep on! The springs were very hard with nothing to pad your body and the mattress was worn out and very dirty. As not to embarrass my 17 year old grandson, with grandma sleeping with him, I was given no choice but to try sleeping on the very small couch (I'm 66 years old so that wasn't working well). I then had to lay on the edge of the bed with my 6'2 grandson to try sleeping which was very awkward. We certainly didn't get what we paid for! At 4:30 in the afternoon, prior to going to our concert, we went to the front desk to ask for a blanket and sheet for the couch since there were no extras in the room. We were told they would bring them up shortly. Upon returning from our concert, they had brought only a sheet! When I showered the next morning, I decided to use the body wash provided in the shower, which I normally don't do only to find out, once I was wet, that all the containers were empty! The refrigerator was making very loud noises all night, not sure what that was all about but it was loud enough to keep us from getting much sleep. The overall hotel was nice but the room we stayed in needs some attention.
The location to the civic center was perfect for our needs.
Stayed in October 2022
Reviewed: September 21, 2022
David
United States of AmericaHot tub not working and breakfast food selection
Cozy room setup
Stayed in September 2022
Reviewed: September 19, 2022
Randall
United States of Americaroom was never cleaned during a 2 nite 3 day stay. several stains on the furniture. Had to replace my room key twice.
Location was perfect, staff was helpful.
Stayed in September 2022
Reviewed: September 11, 2022
Donna
United States of AmericaHalf the light switches didn't work and there were bare wires hanging from the ceiling where a light should have been
Liked having my own fridge and freezer
Stayed in September 2022
Reviewed: June 25, 2022
Everett-stanbery
United States of AmericaI Didn't like how creepy the elevator was making noises. Also that when you request something like a blanket the it took over an hr to get so we didnt get to bed sooner.
I liked that I was welcomed by staff and the size of the room and it had a kitchen in it. And at breakfast time, the staff santized often.
Stayed in June 2022
Reviewed: May 12, 2022
Stephanie
United States of AmericaI room was dirty the tv in the bedroom didn’t work along with short staffed couldn’t get toilet paper or towels after two request
the location was great along with the staff
Stayed in May 2022
Bad Nauheim, Germany
Auckland, New Zealand
Šilo, Croatia
Krakovany, Slovakia
Cherai Beach, India
Castle Bruce, Dominica
Nečujam, Croatia
Las Vegas, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content