None

I like the facilities they have and the friendly staffs

Stayed in March 2024

One of beds beds had a very thin blanket but heat in room was fine. Breakfast items very low second morning.

Very central location close to shopping, restaurants, buses to everywhere in town and airport. Friendly accommodating staff. Comfortable Italian shower with good water pressure and an extra wall heater in bathroom. Nice TV screen, microwave and fridge in room All in all great place for a reasonably priced clean, safe downtown location. Earplugs provided for those sensitive to train noise but it did not bother us.

Stayed in February 2024

It was right next to the train bridge so trains were going all night long. So noisy.

I could walk to anywhere downtown. They project cartoons on the side of the building.

Stayed in February 2024

Other guests yelling outside the room. Kept me up.

Stayed in February 2024

Usually the staff are wonderful - accommodating and friendly. But the last time I stayed there there was a "stranger" at the check-in desk with two lip rings -- very distracting. Big deal, right? However, it seems there is a positive correlation between bad service and facial piercings and facial tattoos. I digress...In particular, the person at the front desk was a " 'no' person". She acted like an inflexible robot. I doubt she will work there much longer....not a good fit. The shower faucets in some of the rooms are on the wrong wall, such that one has to get wet in order to turn the faucet on. This is particularly annoying during winter. Burrr! The beside tables on either side of the king-size beds are very tiny. My stuff usually falls off them. Avoid this issue my getting a room with two double beds. The lighting is too dim. Hey! Whataya expect for a hundred bucks?

This is my "go to" hotel. I can park right outside my door and I can walk to many great restaurants, to the mall, etc. The airport is very close. I live about 100 miles from Spokane. I always stay the night at the Steam Plant hotel the night prior to my departure flight and after my arrival. It is very close to the airport.

Stayed in January 2024

Railroad close by

Close to town center

Stayed in November 2023

I was visiting on a federal Per Diem. You charged a different rate for the weekend, which didn't show up in the listing. So I ended up eating $20 bucks lodging for Friday night, even thought the BALANCE price per night was below per diem. Why do places do that? We're defenseless against it unless we like call and ask. I can't help it if the govt is too stupid to consider the balance rate. Neither can other travelers. Also, what kind of breakfast was that? I had a milk one morning then just skipped. Can't think of another place, even traveling the US as a kid with stingy parents, when an advertised breakfast offered so little. As a govt worker, probably thousands of nights in hotels and motels all over the world. The worst places to advertise breakfast and then offer next to nothing? They did better. Even in Niger during Ebola when they were giving us food sealed in a plastic wrapper, the bread and cheese with a juice was at least edible and ticked the breakfast box.

Location and character

Stayed in October 2023

Just what we expected.

Stayed in October 2023

Noisy. Wouldn’t allow me to check in one hour early to get ready for a funeral.

Location

Stayed in September 2023

Worst pillows, dirty coffee cups and security breach thru their chat which compromised my credit card

Decor location and staff

Stayed in October 2023

Be aware that the hotel is right beside very busy train tracks;, definitely not for light sleepers. Probably the most lame breakfast offerings I have experienced: not a piece of fruit in sight.

Great front desk. Very welcoming. Comfortable bed. Good shower. Good coffee available in the room. (small Kuerig machine)

Stayed in October 2023

On the expensive side for just a bed essentially as room had no view except for the train line and carpark. The trains also made some noise going past at all hours of the night. So beware if you are a light sleeper.

Nice central location in the middle of Spokane with walking distance to everything in the CBD. Great recommendations by the receptionist for eats and drinks nearby. Easy carparking on site right outside the room.

Stayed in August 2023

Number one, was the breakfast: super, super minimal, like next to nothing. Not complaining to the staff, it was evident, nothing was there in the breakfast room. Yea, coffee, was. …why even advertise a breakfast when nothing is there?? Refrigerator was empty, except for 4 pats of cold butter, 2 peanut butter packets, 3 jelly packets. And, what was present was so unhealthy: pancake machine, 1 blueberry muffin filled with sugar, stale white bagels and no other options, shelves were empty and this was 45 minutes before breakfast closing at 0945. Not even yogurt, an apple, no protein, not even cream cheese. So very disappointing…why bother, when what’s present is enough to kill a customers. After traveling 13 days thru the midwest, this was the worst breakfast witnessed, even though most of these are not edible. The other thing was a lot of random homeless close by , unfortunately! 😥😓

The Boutique hotel was quaint, accommodating, great location, and comfortable but, small rooms. They were redone however, had nice refrigerators, good room coffee, nice tiled bathrooms and comfort bed! And bedding! All adequate, especially for the budget price we experienced…

Stayed in September 2023

Bed was old and uncomfortable

Staff was so responsive and nice.

Stayed in September 2023

You call that a breakfast?

Stayed in August 2023

This time, the sheet was too small for the bed, the corners kept slipping off. The seal on the fridge is not reliable, we noticed it, but not a big deal.

This is my second stay here, and I loved it in July, loved it again. The first time we were on the 2nd floor and could barely hear the train. This time I asked for the 3rd floor, bcuz we love the sound of the train:) So: 2nd floor, almost no train noise, 3rd floor, definitely train noise. I feel like mentioning this bcuz of all the reviews that complain about it, so future ppl can consider asking for the lower floors:) We will absolutely be back!!

Stayed in September 2023

The window is too transparent

Location is near to the bus station

Stayed in August 2023

Outside walkways were very dirty. Breakfast was extremely sparse. Train runs right next to hotel so bring earplugs.

Austin at the front desk was very friendly and helpful. The room was very clean and comfortable. In a great location close to everything in downtown Spokane.

Stayed in August 2023

Very loud. Train and construction at all hours makes it very loud when we should be sleeping.

Location

Stayed in August 2023

The main downside to the hotel is that it is directly across the street from the railroad tracks, with frequent trains running throughout the night. It hindered our sleep and caused us to wake quite often. The furniture was a little shabby but very clean and tidy.

The staff was very friendly and helpful. The facilities were clean. The bathroom had a very nice shower. The location downtown was great, and it was easy to walk to stores and restaurants. The beds were a little bouncy but comfortable. We also liked the safe, inexpensive parking garage on site that is locked after midnight and is attended.

Stayed in August 2023

Carpets could use a little bit more cleaning.

I am amazed at the location,the murals took me to Miami.the room is clean and the beds are exceptional.Staffs are friendly and efficient.We highly recommend Steam Plant Hotel.

Stayed in August 2023

It was very loud and difficult to sleep. There seemed to be no sound insulation between the room and the elevator.

The room was very clean and the staff was friendly

Stayed in August 2023

Walls were paper thin and we could hear every word spoken next door - was a little funny but could have been embarrassing with different types of guests. Breakfast was embarrassing. Juice, coffee, small bagels with condiments, waffle machine that made one waffle before running out. Nothing else - No cereal, no fruit, nothing.

Nice hotel at a good rate close to city centre. Cheap and convenient parking outside door. Rooms were clean and functional and provided the comfort one would expect for the price.

Stayed in August 2023

Room was dirty and 2 of the 3 power outlets didn’t work in the room.

Close to the venue and the staff were excellent

Stayed in August 2023