21111 Haggerty Road, Novi, MI 48375, United States
#5 of 14 hotels in Novi
Guests' ChoiceBased on 179 hotel reviews
8.1Cleanliness
8.8
Comfort
8.6
Location
8.8
Facilities
8.5
Staff
8.7
Value for money
8.0
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End of dialog contentReviewed: 30 March 2024
Nakkia
United StatesAll the kids running up and down the hallway early in the morning. The bathroom was TINY!!!
I love the location. I the restaurant and bar are ALWAYS the highlight of my stay.
Stayed in March 2024
Reviewed: 29 January 2024
Amber
United StatesNo microwave was in the room. So we had to go elsewhere for heated food.
Liked how there were bottles of water in the room. I haven't seen any other hotels do that for their guests.
Stayed in January 2024
Reviewed: 29 October 2023
Garrett
United StatesNA
Every thing you needed was on site.
Stayed in October 2023
Reviewed: 22 August 2023
Kristina
United StatesElevator was ALWAYS down. 3 of us even got stuck in it for over 30 min. They had to call the fire department. The manager's response to the issue was outrageous. This issue was the only problem with the stay.
The staff was friendly, the rooms were clean. The location of the hotel was close to a lot of places (shopping, food, gas) . The beds were beyond comfy!!
Stayed in August 2023
Reviewed: 3 May 2023
Bright
United Statestoo much loitering in the lobby
location
Stayed in April 2023
Reviewed: 2 February 2023
Lena
Lebanonnot so clean & the staff not so friendly.
I liked this hotel. could use a better cleanliness & staff development but overall it was ok.
Stayed in November 2022
Reviewed: 29 August 2022
Ebony
United StatesThe breakfast for the price could receive some upgrade although everything was in warmer once I got to my table everything was cold. The coffee is just nasty and too strong. No flavored cream, most of the pastries we’re dry but all the food choices were wonderful just cold.
It is a very clean well kept establishment. Staff were pleasant and helpful. My room was very clean, no smell which I love and the very was pretty nice. I would definitely return.
Stayed in August 2022
Reviewed: 23 August 2022
Matt
United StatesThe property was very clean and bright.
Stayed in August 2022
Reviewed: 1 August 2022
Nona
United StatesRoom facing back of hotel.
Stayed in July 2022
Reviewed: 22 June 2022
Kristen
United StatesThe pool was dirty and you could hear a lot of noise while in the room.
The rooms were nice.
Stayed in June 2022
Reviewed: 13 February 2022
Tiffany
United StatesPrice of room was a bit high. No breakfast included.
Great location, bed and pillows comfy, helpful and friendly staff. Advertises you must pay for wifi in rooms but we were given an access code for wifi. Also if you are a Marriot Bonvoy member you get free internet.
Stayed in February 2022
Reviewed: 18 January 2022
Stephanie
United Statesrestaurant and bar closed on Sundays
Rooms were big, spotless and updated
Stayed in January 2022
Reviewed: 16 December 2021
Monica
United Statesa bit “anonymous” w/not a lot of personal attention
stylish, clean
Stayed in October 2021
Reviewed: 23 October 2021
Marta
United StatesClean room
No room service. Restaurant closed most of the day. $75 pet fee
Stayed in September 2021
Reviewed: 9 September 2021
Lori
United StatesThe lady at the front desk was very nice and helpful but the other staff could be more friendly.
Breakfast was okay other than the lady at the bar made me feel like I was an inconvenience to her.
Stayed in September 2021
Reviewed: 11 July 2021
Lawrence
United StatesRoom and location of my room. We were in room 322 and it felt like a Closet and you could hear the Elevator all night long. I have stay at this location in past and was please with the service and Hotel.
Breakfast and Service was good
Stayed in July 2021
Reviewed: 3 July 2021
Kamila
United StatesRoom was a little smaller than I like but it was very nice.
Clean, modern decor, nice amenities
Stayed in July 2021
Reviewed: 24 June 2021
Hiba
United StatesI would love to have microwave in my room, they don't have.
Friendly staff, clean, cute swimming pool, comfortable room and great location!
Stayed in June 2021
Reviewed: 31 May 2021
Stephanie
United StatesThe "hot breakfast" was disappointing and could've been a lot better for the price your paying. Also the bathroom In the king room was so tiny I almost felt alittle claustrophobic.
The hotel was very nice and very clean, overall we enjoyed our stay and we would come back when visiting this area again.
Stayed in May 2021
Reviewed: 2 May 2021
Brandon
United StatesThe overall facility were clean and nice. Only seemed to be one working elevator and long lines at points to get on them. Stairways were dirty and dark, felt you were going from a nice place to an abandoned building walking into them. The bar area seemed to be seriously understaffed the woman behind the bar did an amazing job but could have used two more people to help her
Overall very clean, very friendly staff.
Stayed in May 2021
Reviewed: 28 April 2021
Gayle
United StatesThe hotel was very extremely clean and the price was amazing
Stayed in April 2021
Reviewed: 6 March 2024
Grace
United StatesSlow didn’t take Apple Pay
Clean
Stayed in February 2024
Reviewed: 20 September 2023
Fatmir
United StatesEverything
Stayed in September 2023
Reviewed: 27 August 2023
Sherry
United States#1 the sheets on our King size bed either were too small or were not properly put on the corners kept popping off. #2 We could not get the menu to scan in and come up on our phones my suggestion is have it come up on the TV so I can call my order in. #3 Put better exhaust fans in the bathrooms, after showering the floor outside the bathroom gets VERY slippery from moisture!! I nearly fell.
Love the Hotel. Love the vinyl flooring vs carpet big upgrade in my book just feels cleaner, and more modern. The bed was very comfy. The pillows (x4) too soft, give too firmer and 2 soft. Loved the BIG TV across from the bed you just can not watch it that well from the couch.
Stayed in August 2023
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