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  5. Reviews of Extended Stay America Suites - Sacramento - Northgate

Reviews of Extended Stay America Suites - Sacramento - Northgate 2 stars

3825 Rosin Court, Sacramento, CA 95834, United States

#75 of 83 hotels in Sacramento

Guests' Choice

Review score

Based on 158 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.1

  • Location

    6.6

  • Facilities

    6.1

  • Staff

    7.0

  • Value for money

    6.0

  • Free WiFi

    4.6

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Showing 1 – 25

  • Reviewed: 14 April 2024

    5.0
    the staff was dissapointing and it takes a long time before they attend you...besides that everything was reasonable
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the staff and the amenities

    the accessible and good location where close to the freeway

    Stayed in April 2024

  • Reviewed: 28 March 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in February 2024

  • Reviewed: 17 February 2024

    4.0
    Manege not professional. He come to my door twice to ask. Why did I complained about cockroaches?
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The commute to highway

    Need little clean. The stairs have trash

    Stayed in November 2023

  • Reviewed: 21 December 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Price was good.

    The room smelled. Sheets were stained.

    Stayed in December 2023

  • Reviewed: 28 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    In the Freezer someone looked like they wanted to start a fire...secondly, we had a late check in and upon arriving there was alot of kids running around in the parking lot riding their bicycles, skate boarding etc it was like an appartment complex just saying.

    Location

    Stayed in September 2023

  • Reviewed: 19 July 2023

    6.0
    Overall ot was fine.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Check in and check out.

    Stayed in July 2023

  • Reviewed: 27 November 2022

    4.0
    Will not return
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Musty smell in room

    Location

    Stayed in November 2022

  • Reviewed: 6 November 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was old milk still left in the fridge from the person who stayed there before me and then bed wasn't the most comfortable and paper thin walls where you hear everything.

    Close to places to eat. Friendly and respectful staffing.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    6.0
    it was overall fair
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    some appliances in service, no connection with phone, wifi was missing

    overall good staff

    Stayed in October 2022

  • Reviewed: 19 August 2022

    4.0
    okay, but I probably won't stay here again.
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The room was clean enough, however the stairwells were all exterior and the garbage cans in these stairwells full/overflowing with trash. I didn't feel comfortable leaving any of my personal belongings in vehicle overnight so I had to make several trips to and from my car in the morning and in the evening to load and unload the things I needed each day. When I checked in the staff was cordial, but not exactly friendly. If I travel back to this are, I'll probably look for a hotel where the grounds are cleaner and less prone to vandalism,

    I selected this hotel since is was close to where i needed to be during the day. So the freeway access was ideal and I didn't have to deal with traffic.

    Stayed in July 2022

  • Reviewed: 11 May 2022

    6.0
    My deposit is being held back for "evidence of smoking: no damage to room, smoke detector covered."
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    The neighbor room had some chaos going on and there was a large pile-up of cigarettes/cigarette butts in the top of the stairwell. The smell didnt come into my room though, and I got some good sleep.

    It's location is a bit far but convenient for being near freeway.

    Stayed in April 2022

  • Reviewed: 1 January 2022

    5.0
    Passable
    • Business trip
    • Group
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Every time I say on the bed or moved while sleeping the bed was rolling off the wall. Bathroom looked so dirty

    Stayed in December 2021

  • Reviewed: 16 December 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Didn't have anything for the kitchen I ask for some silverware and dishes Didn't have any

    Front desk 👌

    Stayed in December 2021

  • Reviewed: 16 July 2021

    4.0
    Staff is great but the place needs a lot of work
    • Business trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 3 nights

    room was dirty. Had glitter on floor. Lounge chair in room was cracked. Floor in bathroom was dirty. Chair at table was stained. The desk in room had laminate that was spotted so the table did not look clean. The kitchen cabnits were peeling. Carpet was stained. Refidgerator every few hours would make a humming sound that would wake you up at night. The wall behind the lounge chair had different color paint spots in it where someone put holes in it. When the a/c ran too long the room smelled like urine. The urine smell soaked into my clothes. I took photos of what it was like when i got there.

    Staff was very friendly. a/c was good

    Stayed in July 2021

  • Reviewed: 4 March 2024

    10
    Richard
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There's nothing that I didn't like everything was excellent

    Everything was good Richard is a very handsome and nice person.

    Stayed in March 2024

  • Reviewed: 25 February 2024

    1.0
    Don't stay here.
    • Leisure trip
    • Family with young children
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The door didn't properly latch. Room had a str ange smell. Fridge was super loud. Barking dog.

    Meh. Nothing. Good Mexican food near by only plus

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Relaxing good stay
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing,everything was good

    Clean,comfortable bed,good shower

    Stayed in February 2024

  • Reviewed: 14 January 2024

    1.0
    I would not stay here again or recommend
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Checked in by front desk with room assignment. Door was open and staff in the room. He said he just needed to mop and would be out. After entering the toilet seat still had matter on it. I called the housekeeper back. He wiped the toilet down and laid the same rag down on the kitchen counter. While he went to grab the mop to clean up the water on the floor. After he walked out the shower still had yellow gunk on the rear wall. So the shower had not been cleaned. There was food still in the refrigerator. The housekeeping skills were a concern for my families health. I could not finish my stay.

    The location was near my family

    Stayed in January 2024

  • Reviewed: 14 January 2024

    8.0
    Excellent
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The staff was very friendly. They showed they cared about our stay.

    Stayed in December 2023

  • Reviewed: 17 October 2023

    2.0
    Do not stay here-gross!
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Our room was dated, FILTHY, their were clumps of hair all over the floor, smelled like urine and cigarettes. It did not appear to be cleaned at all. There are multiple broken down vehicles in the parking lot and very odd behaviors from the room next to us.

    This was an absolute last choice as our other booking property had cancelled at the last minute.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    3.0
    Not responsible for ur belongings, bed soft, very used, staff terrible would never go there again
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing we’ll it was quiet

    Stayed in October 2023

  • Reviewed: 2 September 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It definitely close to all freeways an stores.

    My stay definitely was pleasant staff to the front office.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    1.0
    Borderline traumatic
    • Leisure trip
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The lack elevator. The weird people hanging outside my room trying to beeak in. The dirty bathroom. Dirty floors etc.

    Honestly. It was a terrible experience. I don't think i would stay here again

    Stayed in August 2023

  • Reviewed: 11 August 2023

    10
    Nice and relaxing
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA

    Nice staff

    Stayed in July 2023

Showing 1 – 25

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