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  5. Reviews of Sunset West Hotel, SureStay Collection By Best Western

Reviews of Sunset West Hotel, SureStay Collection By Best Western This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7212 Sunset Boulevard, Hollywood, Los Angeles, CA 90046, United States of America

#255 of 386 hotels in Los Angeles

Guests' Choice

Review Score

Based on 753 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.8

  • Location

    8.1

  • Facilities

    7.5

  • Staff

    8.1

  • Value for money

    7.3

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Walk-in Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking may not be the most comfortable thing they have but it's acceptable

    We really liked the facilities, they are very comfortable.

    Stayed in March 2024

  • Reviewed: April 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 3 nights
    • Submitted from a mobile device

    Alot of commotion from the next room. Shouting and swearing, that was the first night. Last night, someone was being voilently sick outside the room, and then you could hear them most of the night. Plus more shouting and swearing. I can't blame the hotel for what the other guests do. Car park is very tight, but we managed. Would I stop again, would depend on price etc.

    Staff were friendly and welcoming. Breakfast was good. The location was good for seeing Hollywood.

    Stayed in April 2024

  • Reviewed: March 30, 2024

    8.0
    This hotel has excellent location and great staff.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Walk-in Shower
    • Stayed 5 nights

    My room is nice and clean. But the room is on the 1st floor, close to the drive way to the garage. One night, some guests had loud conversations at late night, waking me up. The hotel location is excellent! It is closed to everything.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    7.0
    Close to east hollywood
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Noisy, towels and area.

    TV channels, comfy beds.

    Stayed in March 2024

  • Reviewed: March 27, 2024

    8.0
    Good value for money to visit Hollywood
    • Leisure trip
    • Travelers with friends
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sometimes a bit noisy

    Great location, value for money

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    We feel relaxed and comfortable
    • Family with young children
    • Family Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Costumer service and breakfast 😊

    Stayed in February 2024

  • Reviewed: March 13, 2024

    7.0
    Good location, but needs more sound insulation.
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Car noise was interminable. Walls and doors were thin and you could hear conversations outside easily.

    Location good (right across from Ralph’s). Breakfast was as expected. No trouble getting in and out.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stuff very nice

    It’s a little noice hotel but all the rest is pretty good for price location stuff

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Good but....
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The towels in the room were not very clean. Also the staff came into my room to clean despite having the "Do not disturb" sign on the door.

    The reception staff was very friendly.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    Clean
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    They are clean

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Good Location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Walk-in Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    so much homeless people outside

    location is very good

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking and no carts for luggage

    Close to food and stores

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Walk-in Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Bed sheets had stains. It smelled really bad outside.

    Room was clean but bed sheets had stains. Location was great

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Bed sheets had stains, not happy about that. Everything else was very nice and worth the stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Updates in rooms seamed rushed or cheaply done.

    Beautiful property, old mixed with new style.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    8.0
    Nice stay!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice and helpful staff

    Stayed in February 2024

  • Reviewed: January 23, 2024

    7.0
    Nice place to stay...but be prepared for L.A.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Walk-in Shower
    • Stayed 2 nights

    Although the hotel felt safe there was a lot of weird people just outside on a street. Hobos, crackheads, and other L.A. signature residents, but I guess it's the way it is over there. Coming from Slovenia, EU it was a shocker for us nonetheless. Don't expect Sunset Strip as you've seen it in Motley Crüe videos :)

    It is located on a Sunset Strip, what should be a nice part of a city...but this is Los Angeles. Property has a security guard and Uber picks you up inside the hotel property. Parking is safe. Rooms are clean. Uber to the bars (Rainbow, Whiskeyagogo, Comedy Store etc...) is not expensive. There is a relatively short drive to Universal Studios, Griffith Observatory etc.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    8.0
    Due to last minute cancellation, was glad this hotel was available for a stay in Los Angeles!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    The sausage and eggs were sometimes a little chewy. Overall, the breakfast was a good value

    The courtyard feel and lighting, where the pool was located and the mild Old Hollywood feel. Nice staff.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    6.0
    Good enough place to stay.
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 3 nights

    If you are bringing a large car the parking spaces are a little tight. I would recommend getting there early to make parking easier.

    This hotel had good staff and a pool available for use. The breakfast was open until later which was good. The room was adequate and had recently been repainted.

    Stayed in January 2024

  • Reviewed: December 3, 2023

    7.0
    Overall, a good place to rest your head each night.
    • Leisure trip
    • Family with young children
    • Family Queen Room
    • Stayed 5 nights

    Bathroom was small and no towel rail. The room was a bit small for what we needed. Family of 6 (included 4 teenagers) The room also didn't have much surface space if you wanted to eat a meal with family in your room.

    Location- Very Good, close to things and public transportation. There is a Ralph's supermarket across the road. Breakfast was sufficient- has the basics. Room was serviced daily- which was good. Parking for a large family van was good. There is also a Domino's pizza shop close by.

    Stayed in November 2023

  • Reviewed: November 30, 2023

    8.0
    Great value for the money,bit of a tight parking squeeze.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking.Its a bit of a tight squeeze for the untrained driver,especially if you own a truck.Highly recommended you back into your parking spot or pull forward and reverse out,you'll see what I mean.Plus it's in the back of the building so kinda hidden from sight.Also if you're craving late night snack,gotta be back before 10 P.m as the parking lot locks up for the night.

    Pretty accessible and great value for the price.Front desk was professional and very informative.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    6.0
    Bareable stay for its cost
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bad and very poor breakfast, dirty towels with holes and stains, non working pool, not enough bathroom amenities

    Good location, walking distance to the Hollywood walk of fame, stores nearby, free parking

    Stayed in November 2023

  • Reviewed: November 4, 2023

    7.0
    Good value place to stay for a first time visitor to LA
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights

    The surrounding Hollywood area is quite dirty and has lots of homeless. Nothing to do with the hotel and it didn't affect us but worth mentioning.

    A good central location for first time visit to Los Angeles. Room was clean and had everything you'd need - fresh towels daily were lovely. Breakfast was basic but filled a gap when needed. Close to Hollywood and only 15 minutes walk from Runyon Canyon for hikes.

    Stayed in November 2023

  • Reviewed: October 28, 2023

    7.0
    A convenient and comfortable place to stay for a short trip.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Most of the outlets in our room weren’t working.

    Good value for money. Nice location. Friendly staff.

    Stayed in October 2023

  • Reviewed: October 10, 2023

    7.0
    Its a good place but not like in the picture, but the staff is amazing.
    • Leisure trip
    • Group
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was $200 per night but the room wasn’t that good. The bed furniture had scratches done by a knife and the morning food was very simple.

    I liked the pool and the location.

    Stayed in October 2023

Showing 1 - 25

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