A/C was noisy, and a window had gaps that pass drafts in windy weather. Very tight entrance to the parking garage. Breakfast area is tiny, with most tables having two seats only (it seems that more space would be available outdoors in summer). And as they have a restaurant at the grounds, there are no microwaves in rooms - might be critical for families with small kids.

The hotel has a great design. We really liked all that decor in the room, in corridors and lobby. The attached restaurant was a great one too, Staff was very welcoming and helpful, and the location right near the zoo was excellent for a family trip. Gym equipment was good too.

Stayed in March 2024

Could hear our neighbors talking well into the night and early the next morning - don't know if the walls are a bit thin or if those people were just really loud talkers. Either way, we still got a great night's sleep :) Bathroom had an overwhelming bleach smell when we arrived, but it got better as we let it air out. Overall, not much to complain about!

Staff was super friendly and welcoming at both check in and check out. The hotel's old fashioned British inn theme is carried throughout every aspect, and feels like you're truly there. My travel companion has been to British inns and said this hotel was spot on. Loved that every room is themed after a British author, and a plaque inside the room tells you about their history. It was fun to walk around and see all of the decor throughout the hotel. Even the smell was welcoming, loved the warm apple scented candle that made the entire lobby area smell delicious. We ate dinner at the tavern inside the hotel which was dark, cozy and immersive - and had great food too! Continental breakfast in the morning was delicious with lots of yummy pastries, coffee and tea, juices, eggs and sausage, etc. Beds were comfy and the room was spacious. Parking garage beneath the hotel was very convenient, as was having 2 restaurants and a themed Starbucks onsite.

Stayed in March 2024

The breakfast was awful. It consisted of stale pastries, dried out sausage patties, and weak coffee on both days we were there. I had a better breakfast at The Best Western.

The room, lobby, Fox and Hound, and beautiful artwork on the walls were captivating. The place itself is beautiful and retains the original charm of the day. There are ORIGINAL big carved couches and armoires, oil painting portraits, etchings and lamps from the 1800's. The rom was quite comfortable, we had family visit us there.

Stayed in February 2024

Parking a little tight….not a big deal

Ambience, room, staff, breakfast, location

Stayed in February 2024

We will be back. What a fun place.

Stayed in January 2024

Not much.

Cozy and close to my old stomping grounds.

Stayed in November 2023

The elevators & potted plants could be cleaner - noticed a lot of dust

Dog-friendly, great restaurants onsite, lovely courtyard to relax in, charming decor, terrific breakfast buffet

Stayed in November 2023

Location was near to where we needed to be in town. Staff was very helpful and friendly. Our room was lovely and very comfortable. We enjoyed the complimentary breakfast

Stayed in October 2023

There is an issue with the legs at the foot of the beds. They cause bruises.

We love the literary-themed rooms and English manor house vibe. It's a lot of fun for kids to explore. Also, the restaurants are very good - worthy destinations even for those not staying in the hotel.

Stayed in October 2023

No lunch restaurant

Stayed in October 2023

Only one thing. The bed frame post got my shin and knee a couple times. Finally covered the corner with a towel.

Great and interesting decor. Nice change from more cookie cuter usual hotels. Comfortable bed and pillows. Great complimentary breakfast and nice outdoor patio for dining. Will be my new choice when staying in STL

Stayed in September 2023

At check-in, the staff at the reception was confused with my last name and first name, I waited a long time, and eventually, it was resolved only after connecting the call to Booking Dotcom, and the start of the trip was not so good.

Stayed in July 2023

It could use a really deep clean. Beyond what you should expect from the daily maid. Vents were black with dust. Just felt like it needs a real update and a good scrub (like most things British but this is not 1000 years old)

Love all the British decor and each room has a bio on a famous Brit. Great idea. Breakfast is large and yummy. Staff was very helpful. STayed here several years ago and loved it. The Starbucks is my favorite EVER.

Stayed in August 2023

Wi-Fi was not secured

Stayed in July 2023

No refrigerator to save and eat dining leftovers from restaurants. Also, housekeepers didnt pick up towels and replace them.

Great , great breakfast food quality n choices , but coffee wasnt great and creamer poor. Beautiful decor. Nice pool. Very good outdoor eating area.

Stayed in July 2023

The bed was a bit hard, but the pillows were great- if only there had been a couple more of them. I've always wanted to stay there and I'm glad I finally did. I'm sure I'll stay again- but I'll be more careful walking around the end of the bed- those bed legs must have been designed by Tonya Harding's bodyguard.😁

I loved the decor, the ambiance. The tavern was perfect- great staff and drinks. Breakfast was really good- perfect scrambled eggs. The room was clean, as was our bathroom.

Stayed in July 2023

The air conditioner in the room was extremely loud.

The staff was friendly and the pool was awesome!

Stayed in July 2023

We ate at the Basso for the evening and had the comp. breakfast in the morning what was great.

Stayed in June 2023

Very noisy

Good breakfast

Stayed in June 2023

rooms, common areas, decor, location, indoor outdoor seating, Starbucks on premises

Stayed in June 2023

The room could have used a more thorough cleaning (under the side tables, etc.) and some repairs (torn wallpaper, worn upholstery).

Spencer at the front desk was wonderful. He was super friendly with my son and made it a very nice experience! Of course, the Cheshire is a charming hotel. It has great common areas, a nice pool, and a great outdoor space.

Stayed in May 2023

pool wasn’t open. headboards could have used some work as lots of damage

location with all the activities of St. Louis

Stayed in May 2023

The price was pretty high.

I liked the history and the location. I had a conference at Concordia Seminary. Breakfast was very good.

Stayed in May 2023

The bathroom was not very clean. Had to clean myself after arriving.

Comfy bed, beautiful building.

Stayed in April 2023