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  5. Reviews of Garden Place Hotel

Reviews of Garden Place Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

6615 Transit Road, Buffalo, NY 14221, United States of America

#28 of 35 hotels in Buffalo

Guests' Choice

Review Score

Based on 1535 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All the pillows were very thick and uncomfortable.

    Exceeded all my expectations. That the place was cool and had a great vide to it.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    peace
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    You should have a free breakfast

    The room

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    will come back
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights

    loved the decor,awesome

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Decent
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Location

    Stayed in April 2024

  • Reviewed: April 13, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Softest bed I've ever slept on.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    9.0
    Interestin place!!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pillows were too firm and the temperature control for water in the shower was not working.

    The room was great

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When we got to our room we noticed that the mirror head board had not been cleaned (it had dirty smudges and stuff on it)so we cleaned it! We called the desk bc we could not change the channel to the TV- the remote didn't work, the box that was supposed to be on the back of the TV was lying on the dresser only thing on TV was the news. We noticed that the toilet was a little wobble as well, just a few things but other than that it was clean, the bed was comfy and it's plus that there was more than one pillow for each of us and they were good pillows- fiance got a good nights sleep after our concert last night. I'm sure we will be back.

    It was a big spacious king room with a spa, The hotel had a nice area when you walked in with the tables. The outside of the hotel is super big and we just love the way it looks.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    8.0
    Interesting lobby, nothing more.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Inside the room is nothing exceptional

    The lobby is interesting

    Stayed in April 2024

  • Reviewed: April 7, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place was left in the 90's. It's outdated, and plenty of upgrades are needed. In our room, the paint on the ceiling in the bathroom was peeling, and the corner of the hottub was missing tiles. When we returned after dinner, we tried to use the elevator to reach the second floor. The door was already opened. We entered the elevator and pushed the button, but nothing happened. We waited a couple of minutes and decided to get off before we got stuck on it if it decided to work. In the morning, I tried to take a shower before checking out. Unfortunately, I was disappointed again when the water didn't get close to hot. Overall, if you are in a pinch for a place to stay it will work!

    The rate was a good price for the room. It was quiet, and the bed was comfortable. Plus, the location is great, surrounded by food and shopping.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    We stayed at this hotel while our bathroom was being renovated and we were very comfortable at The Garden Place Hotel
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very unique hotel

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Old stained bed. Giant pillows that were uncomfortable.

    Hot tub quietness of room

    Stayed in March 2024

  • Reviewed: March 27, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Old and needs update

    There was a leak in the ceiling and water was dripping down into the bathroom in my room. Toilet and floor were wet. Almost slipped after I sat on the wet a** toilet seat.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    6.0
    pleasant stay once we got an available room
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Room was not ready at check in. 3pm is check in, finally got a room at 5pm, & room was not very clean. Dried old rose petals in random places, trash in garbage can, wet tub. Breakfast was not included. Disappointed

    Location. Jacuzzi in room.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Good value and bed very comfortable.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    It took too long to check in as lady was on phone and other one was on break.

    The bed was very comfortable. and the location was fantastic.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    7.0
    Good value, Italian-themed hotel
    • Leisure trip
    • Solo traveler
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night

    The sheets, pillow cases, and night stand were covered in grit that I had to wipe off before I could sleep. I'm not sure if it was sand, or something that fell from the textured ceiling. I couldn't get the TV to work either.

    I was in town to celebrate St. Joseph's Day, a traditional Sicilian holiday. It seemed appropriate to stay in a hotel that embraced Italian culture. My room was large, as was the king size bed, and it came with a large jacuzzi bath (which I did not use). I was given a coupon for the hotel cafe, and I enjoyed a nice cappuccino and yogurt parfait for free. The young man at the front desk was helpful, friendly and accommodating. The hotel was convenient to the airport, restaurants, and the highway.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    Overall it was good will go back
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted from a mobile device

    Jacuzzi pumps too noisy needs repairs or replacement not pleasant at all

    Old memories,location,staff and of course the bartender

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that when I booked it said breakfast included but u had to pay most hotels it's free with your room.

    I liked how beautiful it was and the staff was great.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    I like the theme and the large rooms, even better is the great price.
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Some of the rooms are updated but not all. Ours wasn’t.

    The size of the rooms. Pretty place to take pictures. Good price. Staff very helpful.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    People was nice and bread fast was great
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Light in bathroom wasn’t working and fine stuff that didn’t belong to me in room so I ask to be change from room and they did it right away and I appreciate that

    Great location great and nice staff

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Great except for the lack of wifi in our room
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Wifi in room was terrible. Had to stand out in the hall to connect to it and it dropped inside the room.

    Great ambiance and friendly staff.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    6.0
    The price was right and the place was strange
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    It is a peculiar type of over the top decor. The room needed a deep cleaning. There was a big old jacuzzi in the corner of the bedroom!

    The price was right. The location was close to where we needed to be. Daily housekeeping was very good.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Two things that really matter when being away from home and that's 1) the bed you're sleeping on 2) wifi, so you can enjoy sharing your experience with loved ones or have a way to communicate without using roaming or phone data Unfortunately the bed was horrible, like sleeping on a pile of clothes. Lumpy and soft and the wifi kept cutting out or the hotel next store would override and keep suggesting that network.

    It's legitimately like walking into a time capsule. It's definitely unique and wonderful in so many ways . Top of the list for concept hotels .The staff was really nice and the fish tank was amazing and clean.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    lake about room information

    Breakfast was good

    Stayed in February 2024

  • Reviewed: February 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Stayed in February 2024

Showing 1 - 25

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