175 West Cliff Drive, Santa Cruz, CA 95060, United States of America
#6 of 44 hotels in Santa Cruz
Guests' ChoiceBased on 903 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.8
Staff
9.2
Value for money
7.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Jack
United States of AmericaVery good all around
Stayed in April 2024
Reviewed: April 15, 2024
Shelley
United States of AmericaThe rooms have shutters that let in too much light. It would be nice if they blocked it all out. Our second room in the tower had a loud air conditioner.
The staff was friendly and responsive to all our needs. This includes the check in receptionist, the valet, the waitor at the restaurant and the bartender at the pool (especially him), everyone made us feel well taken care of and had a great attitude.
Stayed in April 2024
Reviewed: April 11, 2024
Nico
United States of AmericaLove its proximity to the beach (it's literally on the beach)! We splurged for an ocean-view room and loved hearing the waves crash at night. Love the vintage vibe and room decor, and location was a 8-10 min. walk to boardwalk and wharf. Great location for where we wanted to be for that weekend—our friends got married at the Boardwalk, so proximity and being able to walk back to the hotel was key.
Stayed in March 2024
Reviewed: March 30, 2024
Michele
United States of AmericaIt would be nice to get an ADA room with the same type of view the other rooms have
The view was amazing! Breathtaking! The staff was exceptional during our stay in every way- My husband is on Hospice and a trip to the Beach was just what we needed. From making the reservation to checking out , the staff went above and beyond to make our stay a memorable one.
Stayed in March 2024
Reviewed: March 28, 2024
Sheila
United States of AmericaLocation amazing
Stayed in March 2024
Reviewed: March 25, 2024
Gerard
IrelandNothing really - parking across the road- but that’s the only thing really
Nice balcony looking over the bay & pier Beach access - had a late Feb dip Restaurant on site Simple breakfast in the morning Suited us as a stop on Route 1 trip
Stayed in February 2024
Reviewed: March 23, 2024
Laura
United States of AmericaMy toilet was clogged at midnight my 2nd night there I had to use the lobby bathroom
View, room, bed, food and location
Stayed in February 2024
Reviewed: March 23, 2024
Cori
United States of AmericaLoved hearing the ocean from our room
Stayed in March 2024
Reviewed: March 22, 2024
Linda
United States of AmericaI did not see any gym at the location.
I loved the view and the easy access to the pool area and beach.
Stayed in March 2024
Reviewed: March 21, 2024
Susan
CanadaPublic beach right below us.
The view was great, an older hotel but well maintained.
Stayed in March 2024
Reviewed: March 18, 2024
Leann
United States of AmericaThe view, how it was centered around the beach theme which is my favorite the staff was all so amazing the valet parking attendants super awesome and really helpful
The location, the balcony, walking distance to the boardwalk and pier
Stayed in March 2024
Reviewed: March 18, 2024
Tanya
AustraliaLittle pricey. But we are Australian so our dollar is not so good. $510 AUD for one night 🙈.
We absolutely loved this motel. The facilities (heated pool and spa, drinks bar at the pool and even fire pit seating ) were all incredible. The location was right next to the pier which had heaps of restaurants. Wish we could have stayed longer.
Stayed in March 2024
Reviewed: March 17, 2024
Lauren
United States of AmericaThey recently remodeled the pool area and it’s more sterile and not as welcoming as before. We miss the big comfy egg chairs.
Beautiful property right on the beach. Love the retro style.
Stayed in February 2024
Reviewed: March 17, 2024
Chiara
United States of AmericaI wish I got to stay longer.
The breakfast was delicious and the portions were perfect! I love how retro and special the hotel itself feels! It is my favorite hotel and the best in Santa Cruz!
Stayed in March 2024
Reviewed: March 10, 2024
Elizabeth
United States of AmericaThe bar and pool closes too early!
I loved the retro vibe and the incredible ocean view. The beds were super comfy! And the bar had the nicest staff and delicious fish tacos!
Stayed in March 2024
Reviewed: March 9, 2024
Tzana
CanadaLocation was amazing! Falling asleep to the lapping waves was priceless.
Stayed in March 2024
Reviewed: March 5, 2024
Caren
United States of AmericaNothing
Beautiful! Unique. What a treat
Stayed in March 2024
Reviewed: March 4, 2024
Jill
United States of AmericaHate to say anything bad here because we love the place and the location soo much, a couple things were broken in the room but I brought it to the staffs attention. I'm sure they will fix it right away. They are always maintaining the hotel and take great care of it.
We love hearing the waves all night and easy access to the beach. Also love that the pool and spa are basically on the beach. The location is great and the rooms are always clean and comfy. It's great being able to walk to the Boardwalk, the wharf and Westcliff Drive. Just a 2 mile drive to downtown. Parking is nice and easy too. Can't beat the views!!!
Stayed in March 2024
Reviewed: February 28, 2024
Sharon
United States of AmericaNothing
It is close to the beach and downtown. The staff there are amazing and so hospitable. The rooms are all amazing and you have perfect views of the ocean and boardwalk.
Stayed in February 2024
Reviewed: February 24, 2024
Danielle
United States of AmericaCalled ahead because I paid a lot for my room (too much through booking.com) and knew we would be checking in late. Asked for a good room to be saved with unobstructed view and they gave us the worst room in our price class.
Location cannot be beat. Right on the beach with direct access. The pool and hire tub are amazing and other guests fun. The bartender at the pool bar, maybe named Eric? Was fun and amazing.
Stayed in February 2024
Reviewed: February 17, 2024
Hayley
United States of AmericaPrice was a little high especially since it was available for $60 less if I booked the day of arrival. Don’t like having to pay ahead. Would like the option to pay when you stay.
Look and feel of the room! The view! Beach access, room service.
Stayed in February 2024
Reviewed: February 12, 2024
Savannah
United States of AmericaNothing
Ocean
Stayed in February 2024
Reviewed: January 29, 2024
Michal
United States of AmericaToilet clogs easily
Ocean view, location and awesome breakfast. Restaurant is also exceptionally good.
Stayed in January 2024
Reviewed: January 25, 2024
Beth
United States of AmericaExpensive off-season rates and for parking.
Great location, spacious, comfortable room, friendly staff.
Stayed in January 2024
Split, Croatia
Strasbourg, France
Sète, France
Rome, Italy
Jenbach, Austria
Ballymoney, UK
Pesádha, Greece
Burbank, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content