Two Bridge Street, Old Saybrook, CT 06475, United States
#1 of 5 hotels in Old Saybrook
Guests' ChoiceBased on 338 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.5
Facilities
9.2
Staff
9.3
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 16 April 2024
Jennifer
United StatesStonington Suite was beatiful
Stayed in April 2024
Reviewed: 2 April 2024
Viara
United StatesNone
This is a lovely weekend destination for us. In addition, we like to stay on a holiday.
Stayed in April 2024
Reviewed: 2 April 2024
Scott
United StatesGreat menu at Salt. Everyone was super friendly! Need to come back in the summer!
Stayed in April 2024
Reviewed: 25 March 2024
Liz
United StatesSpa was closed
Stayed in February 2024
Reviewed: 19 February 2024
Ingrid
United StatesWe thought the lounge would have a different menu from the restaurant. We don’t love a heavy dinner. Ended up going out to dinner both nights (to a pub and for pizza). The lobby coffee service ran out both mornings before we could get coffee.
My sister and I wanted a weekend getaway where we could swim and relax. We loved the indoor and outdoor pools and sauna. Swimming during a brief hailstorm was memorable! Our room was huge with plenty of space to relax and a very comfortable bed. Lovely fireplace in the lobby.
Stayed in February 2024
Reviewed: 22 January 2024
Jennifer
United StatesBeautiful, clean rooms. The view was incredible.
Stayed in January 2024
Reviewed: 16 January 2024
Radiyah
United StatesAmazing service and views
Stayed in January 2024
Reviewed: 13 January 2024
Bonnie
United StatesWe went to the spa for a special occasion and had manicures/pedicures and massages. The manicures & pedicures chipped the next day on both our hands and feet. I called the spa on Monday to let them know and they apologized and said they would send us a gift card to use on our next trip. Unfortunately they sent us $20 each for a gift card. The manicures & pedicures are expensive and cost a lot more than $20 each. I spoke to the spa assistant manager and I should have called back and asked for a refund. We could go to our local salon and get better manicures & pedicures for a lot less money. I would return for other services, but skip the manicure/pedicure.
The room was large, clean & the bed/lines were so comfy.
Stayed in December 2023
Reviewed: 11 January 2024
Marco
United StatesRestaurant at the hotel was great and accommodated us when we needed.
Stayed in December 2023
Reviewed: 31 December 2023
Robin
United StatesMinor snafu- Fitness center cancelled classes during the holiday week without notifying the resort.
Beautiful, classy resort with award winning restaurant, steam, spa, indoor and outdoor pool.
Stayed in December 2023
Reviewed: 27 December 2023
Ronald
United StatesOnly complaint was an incident when I arrived at Fresh Salt for dinner after the Christmas buffet. My wife and I arrived at 6pm without a reservation and were turned away. The hostess, (older women ) said they were booked for the entire evening. I managed to walk through the restaurant and noticed a handful of open tables throughout. Perplexed, I went to the front desk to speak to the general manager. One of the waitresses from Fresh Salt overheard my conversation as she was walking by. She immediately assured me that she would fix the situation. She introduced me to the restaurant manager Anna. Anna sat us down at a table immediately. There were no other guests waiting to be seated, and this was 90 min. before the the restaurant was closing. 3 other tables in my area remained empty during my entire dinner up until we finished to pay our bill. To recap, the Saybrook staff came through and fixed the situation due to that individuals (hostess) failure.
Quality furnishings in room and comfortable bed. Excellent staff, very friendly and accommodating througout the property. Even the kitchen and waitstaff are so polite when walking across the hallway and replenishing the buffet food etc. I've been to many hotels here and abroad and very impressed with the hospitality and manners. Keep up the good work Saybrook Inn management, excellent job!
Stayed in December 2023
Reviewed: 19 December 2023
Gregory
United StatesNothing.
Great location on the ocean.
Stayed in December 2023
Reviewed: 9 December 2023
Bruce
United StatesVery well appointed! People were accommodating. Facilities were top notch and the restaurants outstanding!
Stayed in December 2023
Reviewed: 29 November 2023
Harold
United StatesNothing
Room size and furnishings and tastefully done.
Stayed in November 2023
Reviewed: 29 November 2023
Aya
United StatesOutside pool was closed and it was not mentioned on the website before our arrival. Enclosed pool area didn't have pool service, even though it was mentioned on the website it should have. Restaurant service was a bit slow so take that in mind if you are in a hurry.
Pool is great and so is jacuzzi and sauna. Staff very friendly and accommodating. Restaurant food was great. Everything was clean. They helped with anything we asked. View is awsome. Location is great, right on the ocean. Bed is comfortable. Bedroom is big and spacious and so is the bathroom. Lots of decorative stuff for Christmas. Everything was clean.
Stayed in November 2023
Reviewed: 19 November 2023
Richard
United StatesBeautiful location, very friendly staff. Thoroughly enjoyable experience
Stayed in November 2023
Reviewed: 2 November 2023
Margaret
United StatesEVERYTHING WAS GREAT!
FRONT DESK STAFF ESPECIALLY SCOTT EXTREMELY HELPFUL&PROFESSIONAL! WE TRULY APPRECIATED HIS SERVICE!
Stayed in October 2023
Reviewed: 30 October 2023
Maria
United StatesLocation was great. Near everything. We went for our 1 year wedding anniversary and loved everything about it. Everyone was so nice and accommodating. Rooms were clean.
Stayed in October 2023
Reviewed: 13 October 2023
Alison
United StatesPrice
Location
Stayed in October 2023
Reviewed: 11 October 2023
John
United StatesSoft mattress
Room and view
Stayed in October 2023
Reviewed: 5 October 2023
Mindrum
United StatesCannot think of a thing, honestly....Maybe having room service available other than just for breakfast would have been nice?
Loved the new casual Choo Choo Lounge, where as a single I could have a quiet meal in relaxed surroundings. The staff were unfailing cheerful, and seemed genuinely happy, as opposed to just putting it on. I will definitely go back!
Stayed in October 2023
Reviewed: 5 October 2023
Pawel
PolandThe pools, the people, ocean view
Stayed in October 2023
Reviewed: 5 October 2023
David
United KingdomGreat welcome and lovely room Bar and restaurant were just great and in a wonderful location
Stayed in October 2023
Reviewed: 28 September 2023
Mariely
United StatesIt was top notch service and accommodations.
Stayed in September 2023
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