1200 West Highway 89A, West, Sedona, AZ 86336, United States of America
#44 of 48 hotels in Sedona
Guests' ChoiceBased on 429 hotel reviews
7.7Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.8
Staff
8.5
Value for money
7.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 16, 2024
Alexander
United States of AmericaGood location next to some good restaurant and a Wholefoods, very friendly and helpful staff. Nice set up for breakfast.
Stayed in March 2024
Reviewed: March 15, 2024
Rebecca
United States of AmericaParking fee was outrageous considering the price of the room.
Shuttle service was great! Jamie was terrific! The views from balcony!!
Stayed in March 2024
Reviewed: February 15, 2024
Dawn
United States of AmericaThe hot tub was not working. You had to carry your luggage up and down stairs or roll them a long way around up and down steep hills.
The outside searing areas were really great, a lot of options
Stayed in February 2024
Reviewed: January 21, 2024
Angela
United States of AmericaThere was a meeting in the evening with the staff that explained Sedona and places you wanted to make sure you visited.
Stayed in January 2024
Reviewed: December 19, 2023
Kazumi
CanadaThe room was very clean. The bed was comfortable.
Stayed in December 2023
Reviewed: November 14, 2023
Janine
AustraliaPoor internet with no streaming services possible due to problems. that meant only free to air tv. Due to removations no gym should be an information booklet in room with more details e.g. close by restaurants and eating places
Loved the view and friendly staff and shuttle bus
Stayed in November 2023
Reviewed: October 4, 2023
Christina
United States of AmericaSome construction going on next to patio.
Breakfast was great.
Stayed in September 2023
Reviewed: August 28, 2023
Joe
United States of Americadownside was there was construction going on at the hotel while we were there, but it was not bad
great views from the room patio, and the main lobby patio. The room was nice, somewhat dated, but was OK. Breakfast we did not have at the hotel, but they always had coffee and some type of fruit water in the lobby, for transport we drove ourselves sometimes, and also used the hotel shuttle service which was a nice alternative if you did not want to drive.
Stayed in August 2023
Reviewed: July 25, 2023
Robert
AustraliaThere was 2 flights of stairs to my room and manually carry my heavy luggage to room. Although I was offered assistance by reception.
Clean quite room
Stayed in July 2023
Reviewed: July 13, 2023
Cameo
United States of AmericaThe bed was nice and soft. However, when two people would lay down, the two sides started to sag. Went to go to the pool in the morning before other people, and it was still locked at almost 8 when the pool opens at 7.
The room was nice, the view was beautiful, and the guy who checked us in was absolutely amazing. So friendly and very nice. Every time he saw us outside, he made a point to ask how we were doing.
Stayed in July 2023
Reviewed: July 12, 2023
Barbara
United States of AmericaConstruction noise and disruption to pool and parking lot...not so great.
View from room is great!
Stayed in July 2023
Reviewed: July 5, 2023
Kathryn
United States of AmericaThe only small complaint that we had was that the air conditioner was noisy. Otherwise, it was fablulous.
Great location, beautiful room, and fun Sedona vibe. This place is a real retreat. The staff was also very friendly and helpful.
Stayed in June 2023
Reviewed: June 19, 2023
Martha
United States of Americait was a bit pricey and needed better selection on foods.
the view and staff.
Stayed in May 2023
Reviewed: June 5, 2023
Elizabeth
United States of AmericaOverpriced for what you get. We pretty much only slept and showered between our numerous hikes and activities so I thought I paid way more than needed for just a place to sleep and shower (something to consider based on your plans in Sedona) Menu items are expensive. Breakfast is not 'included' - additional $18 a person per day - but is buffet and is good. I wish we would have been given a schedule of events taking place during our stay prior to arriving as we found the activities very interesting but we had already planned other activities and excursions during these times before we arrived. I was expecting a more 'lively, open, classic hotel feel' but I felt everything is very spread out and ghost town for Memorial Day Weekend. Privacy is nice and available but also felt secluded at times as thought it would be a more "bar/lounge" atmosphere.
Place is clean and modern. There is nothing wrong with the place and we did not have any bad interactions with staff. STaff fulfilled our requests for more towels, pillows and blanket in a timely manner. Coffee and water available 24/7. Breakfast was good (but it is not included like I thought). Our room was clean and quiet - big bathroom was nice. Plenty of areas to lounge and plenty of privacy - we stayed on ground floor so people did not sit in front of our room for views (there was a view from the ground floor but obviously 2nd and 3rd floor views were better - and you are able to go to second and third floor easily for a view from ground floor). Not sure how I would feel on second or third floor rooms with numerous people always in front of your room. Parking was easy and we were able to park right outside our room on the street.
Stayed in May 2023
Reviewed: May 30, 2023
Arvind
United States of Americamissing full service restaurant on site
location friendly staff
Stayed in May 2023
Reviewed: May 17, 2023
Harlan
United States of AmericaThe staff could not have been worse. Each encounter was frustrating. Like they thought I called to find out about the difference in rooms just to bother them. Checking in the terms changed and I asked for details, they said I could only get that at checkout. The morning of checkout I got an email with an accounting, I asked the desk if that means I am checked out, they did not understand this basic question. Instead of a BS resort fee, which you could at least use for meals, they now charge a $25/day parking fee, which is just another nickel and dime scheme by corporate hotels.
Rooms in 300's 310's 200's and 210's have the view in the photos.Rooms 320's 330's have a great, but different view from the photos. Other rooms do not have full, amazing view. Room was large and comfortable. Dog Friendly, with a fee.
Stayed in May 2023
Reviewed: May 15, 2023
Constance
United States of AmericaRoom was small and dark. Prefer hardwood and more natural light.
love the balcony, good healthy food options, nice that that had lectures on various topics
Stayed in May 2023
Reviewed: May 15, 2023
Courtney
United States of AmericaThe views and ambiance were Amazing!
Stayed in May 2023
Reviewed: May 11, 2023
Campbell
United States of AmericaNeeded a little more parking spaces,
Breakfast was good!
Stayed in May 2023
Reviewed: April 29, 2023
Tina
United States of AmericaRoom was worn. Not as nice as expected.
Great location and view from bar/deck. Bar staff were courteous.
Stayed in April 2023
Reviewed: April 24, 2023
Rebecca
United States of Americadoing yoga right outside our room in the morning & talking…woke us up.
loved our room, terrace & closeness to the lounge/cafe area!
Stayed in April 2023
Reviewed: April 23, 2023
Martijn
Netherlandslong waiting line
Great View
Stayed in March 2023
Reviewed: April 21, 2023
Isabet
United States of AmericaI wish people at the counter be more friendly. They look like they do the job because they have to do it. I was a solo traveler and a woman, and I didn’t feel any comfort talking to neither one of them. they don’t put their heart into what they do and you feel it. I felt that my questions was always bothering them. One of the employee was typing on her computer looking at me with a fake smile probably thinking what does she want again . Why I was asking question she didn’t even look at me. I think it’s rude, especially in this job of service. Otherwise, no complain about the hotel .
location to uptown Sedona even by foot
Stayed in April 2023
Reviewed: April 18, 2023
Luz
United States of AmericaGorgeous view! Great location.
Stayed in April 2023
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