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  5. Reviews of Sheraton Boston Hotel

Reviews of Sheraton Boston Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

39 Dalton Street, Back Bay, Boston, MA 02199, United States of America

#78 of 92 hotels in Boston

Guests' Choice

Review Score

Based on 1013 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 27, 2024

    7.0
    Good
    • Business trip
    • Group
    • Queen Guest Room, Guest room, 1 Queen
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms was too old , you should renovate your rooms urgently.

    It is in the center of the city.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    9.0
    Fun
    • Leisure trip
    • Couple
    • King Guest Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    👍🏽

    👍🏽

    Stayed in March 2024

  • Reviewed: March 22, 2024

    7.0
    Meets expectations and not more
    • Business trip
    • Couple
    • King Guest Room, Guest room, 1 King
    • Stayed 5 nights

    No reading light on one side of the bed, armchair looks old, service varried in helfulness

    Location, bed

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Double Guest Room, Guest room, 2 Double
    • Stayed 5 nights

    Location was exceptional: centered and connected to a nice mall, which was nice in the winter!

    Stayed in February 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Junior River View Suite, Junior Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No lounge area. No where to go get a bite or a beverage. Had to cross the street and go to the Hilton. They have a bar and lounge where you can get food.

    Convenience

    Stayed in March 2024

  • Reviewed: March 5, 2024

    9.0
    Grand hotel ideally situated in Boston with professional staff.
    • Leisure trip
    • Family with young children
    • Junior River View Suite, Junior Suite, 1 King, Sofa bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom design could use an uplift.

    Excellent management with exceptional communication skills. Responsive staff provide prompt service. Fantastic location for shopping and dining.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Decent hotel .. far from convention center for us .
    • Group
    • Double Double Guest Room, Guest room, 2 Double
    • Stayed 2 nights
    • Submitted from a mobile device

    No restaurant / Bar

    Clean, helpful staff

    Stayed in March 2024

  • Reviewed: February 15, 2024

    8.0
    Very Good
    • Family with young children
    • Junior Suite King Room, Junior Suite, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool being cleaned

    Stayed in February 2024

  • Reviewed: January 27, 2024

    9.0
    This was a well needed break and was beyond our expectations. We will definitely come back here.
    • Leisure trip
    • Couple
    • Queen Guest Room, Guest room, 1 Queen
    • Stayed 4 nights

    The location is the best as you can locate the hotel from inside the mall. The room we had was spacious and we overlooked the River Charles.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Augustin deserves to be payed more.
    • Leisure trip
    • Group
    • Queen Guest Room, Guest room, 1 Queen
    • Stayed 1 night
    • Submitted from a mobile device

    I liked Augustin he was very kind to us and the bed was super comfy.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Ideal for our purposes
    • Leisure trip
    • Family with young children
    • Double Double Guest Room, Guest room, 2 Double
    • Stayed 2 nights
    • Submitted from a mobile device

    No dislikes.

    Very convenient for our plans ( a visit to the Fine Art Museum) & only a short walk from the Back Bay train station, and nearby restaurants. Comfortable beds. Friendly & helpful staff.

    Stayed in December 2023

  • Reviewed: December 16, 2023

    8.0
    Good location but property needs upgrading to address age and condition of rooms
    • Leisure trip
    • Couple
    • King Guest Room, Guest room, 1 King
    • Stayed 4 nights
    • Submitted from a mobile device

    The property needs a remodel and upgrades to the rooms

    Good location

    Stayed in December 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Guest Room, Guest room, 1 King
    • Stayed 1 night

    the location is always perfect

    Stayed in December 2023

  • Reviewed: November 12, 2023

    8.0
    Great stay for 1 night
    • Leisure trip
    • Couple
    • High Floor King Guest Room, High Floor, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated!

    Location was great

    Stayed in October 2023

  • Reviewed: November 3, 2023

    8.0
    We had a very successful stay. Would stay here again.
    • Leisure trip
    • Travelers with friends
    • Double Double Guest Room, Guest room, 2 Double
    • Stayed 5 nights
    • Submitted from a mobile device

    In my opinion, the mattress was way too firm and the pillows were flat and too sterile. My friend loved the mattress so it’s just a matter of preference.

    Great staff that helped with navigation, convenient location. Was happily surprised hotel was connected to a mini mall that has several restaurants and connects to the subway.

    Stayed in November 2023

  • Reviewed: October 22, 2023

    7.0
    Great hotel in a great location, if you are active I would highly recommend it!!
    • Leisure trip
    • Family with young children
    • One Bedroom Suite, 1 Bedroom Suite, 1 King, Sofa bed
    • Stayed 4 nights
    • Submitted from a mobile device

    The heating didn’t work very well, when you turned it right up it just blew cold air. Although the room wasn’t cold it wasn’t warm either.

    The hotel had an amazing pool and gym facilities one of the best I’ve ever seen for a city center location. It was very close to restaurants and next to the T station which was amazing!!

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Fabulous girls get-away site
    • Leisure trip
    • Group
    • King Guest Room, Guest room, 1 King
    • Stayed 1 night
    • Submitted from a mobile device

    Location was awesome. Check in was easy. Valet was quick & easy

    Stayed in October 2023

  • Reviewed: October 10, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Double Guest Room, Guest room, 2 Double
    • Stayed 3 nights
    • Submitted from a mobile device

    Wish they had a restaurant But many restaurants nearby

    Close to Mass Ave

    Stayed in October 2023

  • Reviewed: October 2, 2023

    9.0
    Perfect location and clean rooms.
    • Leisure trip
    • Family with young children
    • Traditional Double Room with Two Double Beds and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The price.

    I loved that it had pool that can be indoor/outdoor. Location was perfect. It was attached to a food court type area and mall. Valet was very helpful. Room was spacious and clean.

    Stayed in October 2023

  • Reviewed: September 25, 2023

    9.0
    Great location and comfortable rooms.
    • Leisure trip
    • Couple
    • King Guest Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    rooms are spacious and comfortable, bathroom also comfortable and clean. Hotel is located within the Hynes convention centre and the prudential building complex so you can connect to both places without walking a outside the hotel. Particularly useful for rainy days. Great location if you need to catch the Logan express back to the airport.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Good hotel. Good situation.
    • Leisure trip
    • Couple
    • Traditional Queen Room with Roll-in Shower - Mobility and Hearing Accessible
    • Stayed 3 nights
    • Submitted from a mobile device

    No concierge at times

    Handy restaurant for breakfast. Near trolley bus stop.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    A good hotel for us in the right location
    • Leisure trip
    • Family with young children
    • Double Double Guest Room, Guest room, 2 Double
    • Stayed 3 nights

    The room and bathroom was a little tired in decoration but clean and met our needs

    The location was perfect for what we had planned for the few days we were in town. We didn't have breakfast at the hotel which seemed incredibly expensive both for the continental breakfast and the full breakfast, which was $30

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • High Floor Exec Suite Riverview, High Floor, 1 King, Sofa bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Great suite for traveling with kids

    Stayed in September 2023

  • Reviewed: September 19, 2023

    9.0
    Great visit. Great location. Great service
    • Leisure trip
    • Family with young children
    • King Guest Room, Guest room, 1 King
    • Stayed 2 nights
    • Submitted from a mobile device

    Expensive.

    Big. Clean and good views

    Stayed in August 2023

Showing 1 - 25

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