11810 Sunrise Valley Drive , Reston, VA 20191, United States of America
#4 of 6 hotels in Reston
Guests' ChoiceBased on 145 hotel reviews
8.1Cleanliness
8.9
Comfort
8.8
Location
8.7
Facilities
8.4
Staff
8.7
Value for money
8.1
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 6, 2024
Raju
United States of Americano complaints
I live in Reston and actually booked Sheraton Reston for my friend who was visiting Reston from Seattle to attend an event and also meet with me. My friend and his son enjoyed the trip and the stay at Sheraton Reston
Stayed in April 2024
Reviewed: March 21, 2024
Triggababy
United States of AmericaN/A
Renovations to the property and rooms are beautiful. Felt safe, having to use room key for elevator access. Clean and comfortable. Pleasant staff. 🙂
Stayed in March 2024
Reviewed: January 24, 2024
Paula
United States of AmericaConfusing layout, it was annoying to have to use the room card in the elevators, food was very disappointing
Clean, friendly staff
Stayed in January 2024
Reviewed: November 6, 2023
Joe
United States of AmericaBad pillows - uncomfortable. No soap in men's rooms in hotel common areas. Fallen leaves (heavy) in parking area.
Stayed in November 2023
Reviewed: October 25, 2023
Alex
United KingdomLocation and easy parking
The staff are rude specifically the people serving breakfast and bar have poor customer handling. They refused my children to have breakfast Refused to give children age 6 and 10 to have juice and they said only coffee/tea is with breakfast and I have to pay for orange juice. Poor communication between the manager and the restaurant. We were advised breakfast is until 11 but the restaurant refuse to serving etc
Stayed in October 2023
Reviewed: September 18, 2023
Susan
United States of AmericaThe breakfast is absolutely awful. Sheraton Hotels should be embarrassed at such a pitiful breakfast.
Good size room. Comfortable bed. Very clean.
Stayed in September 2023
Reviewed: August 25, 2023
Robert
United States of AmericaWhy did you fill in the pool???!!!! Also I should have gotten points for my stay
The property is in the best location! The grocery and a few restaurants right around the corner
Stayed in July 2023
Reviewed: August 25, 2023
Martina
United States of AmericaEverything
All that building and no indoor pool but besides that perfect
Stayed in August 2023
Reviewed: July 7, 2023
Mark
United States of AmericaA little far out from DC
Great location to Dulles airport and metro.
Stayed in July 2023
Reviewed: June 29, 2023
Inge
IndonesiaNothing in particular
Room was comfy but the bed n pillow were tok soft for me..breakfast was good. Hotel loby was pretty decorated..we got everything taken care of.thanks
Stayed in June 2023
Reviewed: June 19, 2023
Timothy
United States of Americano pool
free parking location
Stayed in June 2023
Reviewed: May 20, 2023
Blanca
United States of AmericaI was expecting a great breakfast but got a voucher instead for a sandwich and the items I did want they didn’t have. I was disappointed.
The bed was comfortable.
Stayed in April 2023
Reviewed: April 26, 2023
Itsura
Kenyaclean and excellent staff
accessible
Stayed in April 2023
Reviewed: April 25, 2023
Troy
United States of AmericaRooms were nice. Bathroom and shower was really nice.
Stayed in April 2023
Reviewed: April 24, 2023
Jwphummel
United States of AmericaThe breakfast was subpar. It was microwaved sandwiches.
Lovely room. Great coffee at breakfast
Stayed in April 2023
Reviewed: March 26, 2023
Merle
Netherlandsbreakfast was limited and long lines
comfortable bed and shower
Stayed in March 2023
Reviewed: January 30, 2023
Leon
United KingdomBreakfast truly awful. Evening meal food only a little better. Very disappointing, given the cost of the hotel.
Currently there is no restaurant, only a bar and what can only be described as a breakfast kiosk. Breakfast was just awful. Given a $14 token for breakfast, but even the basics cost more than that, requiring additional expenditure. Shocking approach, especially given that hot food options were pre-packed and just (re)heated. Do not pay for breakfast, rather arrange your own!!!
Stayed in January 2023
Reviewed: December 10, 2022
Carl
United States of AmericaYou would think that the restaurant for a place that costs $300 to stay would have been worth it. It was not a good experience. The only part nice was the check-in, the staff was pleasant and helpful.
The food that evening was horrible . I was disappointed that the quality of the food was not better nor the Staff was never around for service as the bar was full. Took forever to track someone down to pay. The food was terrible !
Stayed in December 2022
Reviewed: October 17, 2022
Lourdes
United States of Americavery small beds and tv kept going out
clean, nice restaurant
Stayed in October 2022
Reviewed: October 16, 2022
Muriel
United States of AmericaShower was not hot, even with the dial turned completely to the "hot" side. I struggled to get through a shower without shivering. That was quite disappointing as the setup looked lovely with two different options (rain shower and handheld heads) and I was looking forward to a nice hot shower after a morning run. TV issues seemed rampant as the technician receive two more service calls while fixing ours. The same issue occurred in the morning, but after moving a heavy bench to reach the input, I did as the technician did the night before, and got it working.
Staff was friendly, promptly came up to help with TV issues when we called the front desk. The "look" of the room was a lovely upgrade since the last time we stayed at this location, and we appreciated that the hotel was very quiet at night. Pretty good selection of items for breakfast, REALLY appreciated that plant based milks were an option, thank you for having coconut milk for coffee!
Stayed in October 2022
Reviewed: October 5, 2022
George
United States of AmericaThe restaurant
Stayed in October 2022
Reviewed: August 25, 2022
Victor
United States of AmericaThe breakfast was poor. Not many options to select. The breakfast staff were not well trained. We requested the cleaning service for all our stay, and the first day was not completed, we have to remind at the reception
The room and lobbies were very comfortable and very well decorated. The shuttle services were very helpful
Stayed in August 2022
Reviewed: August 15, 2022
Mikell
United States of AmericaOdd room layout: the closet was inside the bathroom. Lacking towel bars. Shower was a bit awkward.
Spacious clean room. Nice courtyard. Easy to navigate rooms.
Stayed in August 2022
Reviewed: July 25, 2022
Evan
United States of AmericaThe excellent customer service and the cleanness of the hotel
Stayed in July 2022
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