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  5. Reviews of Shilo Inn Suites Warrenton

Reviews of Shilo Inn Suites Warrenton This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1609 East Harbor Drive, Warrenton, OR 97143, United States of America

#2 of 3 hotels in Warrenton

Guests' Choice

Review Score

Based on 159 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.6

  • Comfort

    6.9

  • Location

    8.0

  • Facilities

    6.2

  • Staff

    8.1

  • Value for money

    6.3

  • Free WiFi

    2.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 13, 2024

    5.0
    Although the location was convenient, the negative outweighs the positive.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Our room was full of flying bugs. The bathroom was dirty and sink had hair and dried on toothpaste in it. The beds were like a rock. The linens were very starched feeling. The pool was closed. There were no amenities for the price. Multiple guest had their doors propped open and were very loud past midnight. Then guest services charged me for a pet I didn’t even have.

    Location was great!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    6.0
    was ok. management tried
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Covid definitely took its toll pool was under repair. no longer offering breakfast. first room we were was not properly cleaned and stocked. when we mentioned this to the lady at the front desk she was very nice and gave us an upgrade to a bigger room. in that room the sheers on the window had big rips in them.

    location. beds were comfortable bathroom was ok

    Stayed in March 2024

  • Reviewed: March 2, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Anticipated being able to use the pool and jacuzzi only to find them out of service. This is the second location where this has been an issue. If I had known there wasn’t a pool, I would have chosen a different hotel.

    Stayed in February 2024

  • Reviewed: September 16, 2023

    7.0
    It was adequate for my needs, but way overpriced.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The price. I spent over$500 for two nights. Unfortunately the toilet in my first room stopped up and could not be fixed, and I had to move to another room. Initially I was told I would be charged an extra fee, but that was eventually waived.

    For me, the location was good. The staff was cordial.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    No breakfast, hot tub was out of service

    Stayed in August 2023

  • Reviewed: August 24, 2023

    5.0
    Worst experience witj booking.com
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    We have to wait till 7:30 because room was not ready. Front desk girl keeps telling us every hour that it'll be ready soon. My kid waa tired and wanred to relax. My lil dog wanred to be settled. But I wasted gas driving aroynd in unkniwn town because the room which waa suppose to be ready by 4....was not. Never ever staying at that place and I feel like booking.com didn't provided right info. So I will not be using bookiing.com again.

    It was conveniently located for my fishing trip but thats about it.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub out and pool area has tons of rust, pull out bed horrible, and i reserved roll bed which was confirmed but they gave it away to someone else

    Stayed in August 2023

  • Reviewed: June 13, 2023

    6.0
    Adequate
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    short-staffed and rooms were not ready at check-in.

    availabity

    Stayed in June 2023

  • Reviewed: May 15, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    First I want to say the staff was friendly, polite and kind, I have no issues with them. Good job! 😁 The hotel is very dated: there is a musty smell when you walk in, through the hallways, into the elevator and in the room. I understand it’s not a five star and it’s probably been this way for awhile but it is disappointing when you are looking for a comfortable lodging spot and you pay a good price. Obviously the owners aren’t putting any money into the place, but the staff keeps it up the best they can it seems, I can imagine it’s been that way before any of them came there? It needs an upgrade but since they will get the people who couldn’t find a room in seaside or Astoria then they will be content being the stepchild lodging facility with no high expectations to do better concerning upgrades. The shower pressure was good, I guess I will give a shout out to that.

    Stayed in May 2023

  • Reviewed: October 31, 2022

    7.0
    staff was friendly and accommodating. Room was clean and comfortable.
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    dated,could use remodel.

    location , comfortable bed

    Stayed in October 2022

  • Reviewed: April 17, 2022

    5.0
    Outdated
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Very outdated. Bathroom tiles were cracked. Sofa bed in the room was broken and made it very uncomfortable and inconvenient to lay on and use. The outlets by the sink didn't work.

    Love the location. Love the convenience of close stores and beaches.

    Stayed in April 2022

  • Reviewed: February 21, 2022

    6.0
    over all we had a good stay. the hotel could definitely use some upgrades though
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    pool and hot tub area could use some cleaning up

    staff was great and helpful!

    Stayed in February 2022

  • Reviewed: January 3, 2022

    7.0
    Xmas at the beach
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Nice king bed, close location to shopping. Snowed when we left.

    Stayed in December 2021

  • Reviewed: December 9, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    bathroom was dirty

    location

    Stayed in December 2021

  • Reviewed: December 7, 2021

    7.0
    Love it.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great.

    Very nice staff.

    Stayed in December 2021

  • Reviewed: October 24, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Building and room is a bit outdated, but still clean, strange smell in the room, but still acceptable. Okay for one night stay.

    Location is convenient, lots of stores nearby, staff is friendly and helpful, room is clean.

    Stayed in October 2021

  • Reviewed: September 17, 2021

    6.0
    No breakfast…
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Smelly…

    Stayed in September 2021

  • Reviewed: September 11, 2021

    5.0
    I was not happy.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The mattress was very uncomfortable. I expected that the room would have pen and small note pad. It was hard to get to sleep because of the floor noise from the room above.

    Plenty of hot water for showers. Hotel was close to our fishing destination.

    Stayed in September 2021

  • Reviewed: September 10, 2021

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Charged me $25 for a dog .

    Close to everything

    Stayed in September 2021

  • Reviewed: September 7, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Property could do with a refresh

    Ok

    Stayed in September 2021

  • Reviewed: September 5, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed is to soft and uncomfortable. Facilities need updated.

    Staff were amazing. She went through all the local places to try or not try and her pointers did not disappoint.

    Stayed in September 2021

  • Reviewed: August 25, 2021

    6.0
    Rooms were adequate, price was too expensive with no continental breakfast available.
    • With a pet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Cost of two rooms was ridiculous with no breakfast. I believe the price of the rooms was jacked up due to Salmon Derby and Kite Festival going on in the area. Toilet in the room next to ours ran off and on all night, was difficult to sleep.

    No breakfast was available, not sure why. Was not notified of this at the time reservations were made. Was frustrating! Our stay was relatively quiet, parking was convenient as well as the Walgreens across the parking lot. Was good to have close for food since no continental breakfast was served.

    Stayed in August 2021

  • Reviewed: August 19, 2021

    5.0
    Check-in time may not apply to you
    • Leisure trip
    • Solo traveler
    • King Room with Sofa Bed
    • Stayed 2 nights

    Check-in as at 4pm. When I arrived at 3:50 Tristian, who is nice enough, radio'd housekeeping to inquire whether a king room was clean and ready. They hadn't started, so I asked if it would be ready in 30 minutes, or when? He didn't know, but would call me when ready. I was meeting family at 4:30 for dinner reservations in Astoria; I checked back in with Tristian at 4:20 in person, and he said they were halfway done. So I brushed my teeth and got dressed in my car, and informed Tristian I would be at dinner and would pick up room keys and actually get into my room later that night. I received no acknowledgement that they were late for my check-in. At 5:30 (1.5 hours after check-in), I received the call and voicemail that my room was ready. Granted I was at dinner. When I got back later that night, Tristian said "We called but you didn't answer, so we left a voicemail." It was not worth reminding him we talked face to face, and I said I would be out and checking in after dinner. Regardless, I did appreciate receiving an apology at that point. A little thing like that goes a long way, especially for the price of a two-night stay. I suggest to customers: Call well ahead of your check-in time to see if you room will be ready at 4pm. Perhaps the hours on their website and signage do not apply. Or, stay somewhere else with a professional hospitality team.

    Good amenities,

    Stayed in August 2021

  • Reviewed: August 12, 2021

    5.0
    We had a wonderful time on our trip, but probably would not book here again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The pool and sauna were not available. No breakfast. Damage in shower. Bathroom very small. No guide to TV channels. I booked the reservation on line and read there would be a pool and continental breakfast, so were disappointed when none of this was available.

    The staff was wonderful - friendly and helpful. Nice fridge and microwave. Beds were comfortable.

    Stayed in August 2021

Showing 1 - 25

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