33 West 55th Street, New York, NY 10019, United States
#358 of 408 hotels in New York
Guests' ChoiceBased on 1069 hotel reviews
7.3Cleanliness
7.6
Comfort
7.7
Location
9.5
Facilities
6.8
Staff
8.1
Value for money
7.3
Free WiFi
7.5
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End of dialog contentReviewed: 23 April 2024
Martin
HungaryToilet sometimes did not refill. We saw a cockroach running across the roomonce on the dirty carpet. The air conditioners outside of the building made constant noise day and night, which was very annoying.
big comfortable bed, small but convenient bathroom with high-pressure hot water shower, great location, clean towels and bed every day
Stayed in April 2024
Reviewed: 22 April 2024
Nieves
United KingdomA kettle with some cups to prepare a tea or a coffee would have been perfect
The location is excellent and the room was fine, comfy beds as well
Stayed in April 2024
Reviewed: 20 April 2024
Christopher
United StatesPlace was fine but try getting room away from the elevator. Our beds bordered the shaft and we could hear the thing going up and down all night.
Stayed in April 2024
Reviewed: 19 April 2024
Anna
United StatesThere was no Wi-Fi at all (but this was not a problem for me). There was only cold water from the tap in the sink, hot and cold in the shower. It seemed to me that the staff was not very friendly, maybe sleepy.
I actually got a better room than I booked, it was a studio and had a massage chair! It was great to get a back massage after a long day! The room on the 9th floor had a good view, it was quiet and comfortable. It’s convenient that you can leave your luggage in the luggage room.
Stayed in April 2024
Reviewed: 18 April 2024
Martin
United KingdomBeing rushed to leave the room in the mornings so the cleaners could come and go on their terms, not the paying guest
Location and value
Stayed in April 2024
Reviewed: 17 April 2024
Juan
United KingdomNo views No kettle or coffee maker in the room
Big comfy bed Nice shower Convenient location to visit Manhattan
Stayed in April 2024
Reviewed: 17 April 2024
Joel
ItalyClean, big bathroom, no noise but very central. Perfect for a 4/5 day stay.
Stayed in April 2024
Reviewed: 16 April 2024
Laiza
United StatesThere is no coffee maker and minibar, I thought that was terrible. The carpet near the bathroom is damp, the room doesn't smell good. The bathroom is very small.
The bed and shower are wonderful
Stayed in March 2024
Reviewed: 16 April 2024
Lynda
SwitzerlandThe noise in the hallway. The view and overall facilities which are dated
Location was the best feature of the hotel
Stayed in April 2024
Reviewed: 15 April 2024
Del
United StatesDidn’t have a mini fridge neither a microwave.
Good location
Stayed in April 2024
Reviewed: 14 April 2024
Jennifer
New ZealandDidn’t have any kind of coffee/tea making facilities and the bathroom was a very tight squeeze. There wasn’t much natural light in the room either.
The room was surprisingly spacious and the bed was comfortable. It was very quiet too considering its very central location. The location was great.
Stayed in March 2024
Reviewed: 9 April 2024
Antonio
United StatesThey have no fridge in the room and they said to have a fridge we need to pay an extra fee. I’ve never seen it in my whole life.
Location is excellent
Stayed in April 2024
Reviewed: 8 April 2024
Dona
United StatesWe booked a 2 bedroom suite. There were 2 bedrooms but neither had a door.
Very convenient.
Stayed in April 2024
Reviewed: 8 April 2024
Carola
GermanyThe room needs an update. Just new furniture would do a lot.
The location was great.
Stayed in April 2024
Reviewed: 8 April 2024
Raymond
SingaporeVery noisy air conditioner. Wifi not very stable. Certain room area has very weak signal.
Location is great, near to subway station and direct line to JFK. Many eateries around. Clean and spacious room. Free luggage storage area.
Stayed in March 2024
Reviewed: 7 April 2024
Sue
United KingdomSmall towels
Location
Stayed in April 2024
Reviewed: 5 April 2024
Samantha
United KingdomWe had to change the room due to faulty and noisy outside AC unit and was given an alternative room which was very small compared to the original room. The bathroom door didn't close properly, and the lock on the door was faulty, which caused me to scratch myself on it.
Location
Stayed in March 2024
Reviewed: 1 April 2024
Julio
Guatemalaconstruction across the street, noisy
location
Stayed in March 2024
Reviewed: 28 March 2024
Eileen
IrelandBasic rooms
So central , just off 5th avenue
Stayed in March 2024
Reviewed: 27 March 2024
Katie
United StatesDirty bed sheets, the bed did not seem like it was a Queen like the description stated, weirdly placed bathroom with no vents.
Safe location
Stayed in March 2024
Reviewed: 24 March 2024
Dave
CanadaGreat location, great price. Rooms are a bit tired but clean and practical.
Stayed in March 2024
Reviewed: 23 March 2024
Lison
Francethe sheets were dirty but they got changed quickly when asked.
the location is 20 minutes away from everything, the staff is extremely welcoming and friendly and they helped us nicely.
Stayed in March 2024
Reviewed: 19 March 2024
Kelly
SpainOverall the hotel is just a bit outdated.
Everything was as expected. Great location just off 5th Ave. The staff was very friendly and gave us some recommendations. The room was very big, and because of the lay-out (designed as 2 separate ´´rooms´´, one with the bed and one with a pull-.out bed) it is perfect for 3 people to share. this worked out very well and actually between 3 people the price-value ratio was very good. We were also very satisfied with the daily cleaning of the rooms, and the cleaning ladies were very friendly. I was pleasantly surprised with the gym, it is very well equipped (even a Peloton bike) and there are towels and water.
Stayed in March 2024
Reviewed: 18 March 2024
Mike
United StatesFloors were worn. Stained . Sofa as well. The jacuzzi was out of order.
Location and friendly and responsive staff
Stayed in March 2024
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