Located next to a very noisy club. The building was like a concrete block, generally unclean and had bad odour. The AC was very loud, a single operational lift, parking was a problem as other people could use your allocated space (I advise a simple sign in the space to say “reserved “ )and check-in process could be simplified.

Good size, had all the provisions and comfortable

Stayed in April 2025

no 24 hour reception made me feel a bit weird. what if you lost your key? what if you needed urgent help? this type of accommodation isn't for me

great location that felt safe at night and lovely bars and restaurants right on your doorstep

Stayed in February 2025

Checking-in process had separate emails with separate attachments making the process cumbersome, it would have been nice if all the check-in instructions were directly within the app, otherwise good experience. Something to note is that they were doing construction so upon entering the building it had a very pungent odor, not sure if it was related to the building material (it’s very industrial looking), just something to mention as the odor was very noticeable.

After checking-in, the stay was easy and uneventful. Appreciated the location, very walkable to local favorites like Phoenix First Fridays. Would recommend coming when weather is cooler, like October/November timeframe.

Stayed in November 2024

The thermostat would only hold temp for 2 Hrs and then had to set again. The Roku TV was difficult to manage couldn’t find regular cast football games. Pool was very cold and little sun but probably just the time of year. Disappointed that the fitness room was being renovated but understandable. It should be disclosed in the booking process. Just note that it may be good to include thermostat instructions and also how to turn on ice maker in the check in instructions.

Location was great, suite was clean and stocked, staff constantly checked in with us and quick to reply. We were very happy with our stay and will stay there again next time.

Stayed in November 2024

1) Wifi can be only activated via sending a code in a message to a phone, but it must be US phone number. With foreign SIM you have no wifi. 2) Extremely noisy AC, fridge and dishwasher. Like really, extremely, extremely noisy. Don't run the dishwasher while you're at home. You need maintanance code to switch off the AC, customer support will gladly provide it - given you have wifi access. 3) There's very bad phone signal in the room, at least for me.

The approach from the customer support was absolutely perfect. Good bed and good matress. Clean place. Very well situated in the city centre.

Stayed in October 2024

US phone number was required for wifi access. so i was not able to use wifi. could not leave or store bag on the day of my departure after checkout and before flight. had to drag my bag along all day at work. I understand that it is not a hotel, but these are things that can be solved if they try. unfortunately, they did not help.

affordable.

Stayed in October 2024

Check-in directions were very unclear on where to find the key and which building the apt was. Had to get directions from the front desk so thankful we arrived when they were still open otherwise would have been stuck. Check-in time given was 1500 but couldn’t get keys until 1700.

Great location, nice pool, clean apt

Stayed in October 2024

Perfect location to explore downtown Phoenix over a weekend.

Stayed in June 2024

More elaborate communication is needed on how to get the keys. I had missed the link on email so it was a bit challenging to know what to do whilst at the premises.

Stayed in May 2024

The hall smelled of garbage every day and night. I had to hold my breath as long as I could between the front door and the elevators. It was a very strong garbage smell because everyone's garbage cans were full and literally just sitting in the hall by their doors. They never got emptied the 3 days we were there

The location was the best thing about the property. That and the comfort of the beds/bedrooms. I liked the balcony and view and it was a quick drive from the airport.

Stayed in March 2025

The keys sometimes wouldn’t work

The area, it’s a calm peaceful area and the property itself felt luxurious.

Stayed in October 2024

No complaints!

The facility was clean, easily accessible, and exactly what I needed! The check in process was seamless and the flexibility and responsiveness of the staff was great.

Stayed in June 2024

Any time I had to get to my car to go somewhere, the only way I could find to get to the parking spot was walking up a set of stairs and then down roughly two rows of spots - not sure if there was another way that I just hadn't found, but that was how I got to my car any time I had to leave. The hallway on the first floor going to the lobby also smelled terrible, like hard-boiled eggs.

It was nice to be able to check in at any time just using a key kiosk, but the whole process of having to find the parking garage across the street, parking in a guest spot on the first floor before the gate, going to the kiosk to get the key (and knowing which of the two kiosks to retrieve your key from), entering through the gate and parking, then walking across the street and all the way to the apartment was kind of inconvenient, especially when arriving at night. The parking garage is VERY dark.

Stayed in March 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in September 2024

There are no comments available for this review

Stayed in March 2024