13550 Airport Court, Jacksonville, FL 32218, United States of America
#72 of 157 hotels in Jacksonville
Guests' ChoiceBased on 739 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
8.6
Facilities
8.0
Staff
8.5
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 25, 2024
Clay
United States of AmericaDidn't like room being at the end of the hall on 1st floor,people were in and out all night and very noisy.l requested a Upper floor room when booking but didn't get one.
Breakfast was good and the room was huge and comfortable
Stayed in March 2024
Reviewed: February 27, 2024
Kelly
United States of AmericaA little too high priced.
Breakfast nice selection. Room clean. Bed comfortable.
Stayed in February 2024
Reviewed: February 6, 2024
Jonathan
United States of AmericaI would have liked a shuttle to the hotel, there were a few shuttles, and the taxi ride down the street was 20 plus dollars US.
The place was very close to the airport, so right where I wanted to be. Went to a Longhorn for lunch across the parking lot. The price was right for the room.
Stayed in January 2024
Reviewed: February 3, 2024
Rhonda
United States of AmericaLooked a little run down.
Everything was just ok. Nothing special.
Stayed in January 2024
Reviewed: January 29, 2024
Kapriosor
United States of AmericaThe bathroom could've been a little cleaner but it wasn't that bad!
The room was big and spacious! Beds were super comfy as well!
Stayed in December 2023
Reviewed: January 18, 2024
Lisa
CanadaLittle maintenance issues, there was splatter from a drink all over one of the lamps, the toilet paper dispenser needed to be glued to screwed back into the wall. Just little esthetics.
Convenient and efficient
Stayed in January 2024
Reviewed: January 15, 2024
Sherita
United States of AmericaThe bathroom needs a remodel/upgrade.
The location was ok for the overnight stay and the restaurants were in walking distance:)
Stayed in January 2024
Reviewed: December 30, 2023
James
United States of AmericaGetting worn. Starting to look and feel old
Good location. Comfortable. Good rate
Stayed in December 2023
Reviewed: December 27, 2023
Laureli
United States of AmericaThe bed sofa we were using has dust I'm allergic..but nothing crazy
The staff was amazing and the breakfast delicius!!!
Stayed in December 2023
Reviewed: December 2, 2023
Ashley
United States of AmericaBedding, not comfortable.
Location
Stayed in December 2023
Reviewed: November 23, 2023
Wanetta
United States of AmericaBugs in pool
Cleanliness
Stayed in September 2023
Reviewed: October 23, 2023
Shelby
United States of AmericaPool could use a cleaning, rooms weren’t the cleanest, but we managed, the beds were pretty uncomfortable and almost like sleeping on a table with a blanket on it.
The staff was very friendly, breakfast was good, free parking with plenty of spots, washer and dryer work good, nice fitness center and nice lobby.
Stayed in October 2023
Reviewed: September 10, 2023
Carolann
United States of AmericaOnly dislike was the beds. They were hard and noisy
Everything was great. Hope you guys enjoy the watermelon I gave y’all! Excellent service. They let us watch football and chill in the lobby on opening game night.
Stayed in September 2023
Reviewed: September 4, 2023
Carter-pickett
United States of AmericaThe beds were hard as a rock. The refrigerater frame was on the ground. There was 1 TV in a suite. We were there as a family and we all had to watch the same thing. We were expecting a sofabed not a trundle bed. My kids did not like it and it was not comfortable. I sent my kids for additional towels, rags, and a blanket and they were told that someone would bring it. After 30 minutes passed I had to go there to get the items. Also I paid for my stay via Booking.com and was told I had to put a $25 incidental for the hotel store in case we took something from there. I could not understand that because if we did take something we'd just pay at the counter. Upon checking out I was told that it would be refunded in 17 days. 17 Days!!!!!!!! Thats ridiculous. I'm watching my bank daily.
Breakfast was ok. but the area was neat and clean
Stayed in September 2023
Reviewed: August 22, 2023
Kay
United States of AmericaAging property. Squeaky bed. Sofa dirty. No room to turn my scooter around past the bed area. Scooter would not go into bathroom. Bathroom was clean even if well-worn.
Location and staff very good
Stayed in August 2023
Reviewed: August 13, 2023
Dodge
United States of AmericaThey double charged my card since I ordered with booking which makes me not want to use booking ever again
Stayed in July 2023
Reviewed: August 4, 2023
Mary
United States of AmericaAir conditioning wasn’t adjustable
Great location Excellent breakfast Quiet
Stayed in July 2023
Reviewed: July 18, 2023
Kathy
United States of AmericaThe AC kept cutting off and the the water kept spilling into the main floor from the shower. Everything else was ok.
Stayed in July 2023
Reviewed: July 16, 2023
Leroy
United States of AmericaRefrigerator didn't get cold.
Clean room, right size. Great location.
Stayed in July 2023
Reviewed: July 12, 2023
Veronica
United States of AmericaSunday breakfast was not fresh. Prefer fresh eggs vs. jimmy dean sandwiches.
Location
Stayed in July 2023
Reviewed: July 6, 2023
Veronica
United States of AmericaThe breakfast could have been better. The eggs didn’t taste real, and I would have preferred a waffle maker. They offered a variety of instant oatmeal, grits, etc. They also had cereal and some fruit.
The clerk, Samona was very accommodating and had excellent customer service! She is a huge asset to your hotel.
Stayed in July 2023
Reviewed: June 27, 2023
Michael
United States of AmericaLocation
Clean and modern
Stayed in June 2023
Reviewed: June 27, 2023
Ariel
United States of AmericaWhen you taking a shower a squealing noise coming from hot side room 209 to be exact
The location was good overall nice rooms and slept comfortable
Stayed in June 2023
Reviewed: June 26, 2023
Elaine
United States of AmericaThe beds were extremely hard.
The staff was friendly and breakfast was good.
Stayed in June 2023
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