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  5. Reviews of SpringHill Suites by Marriott Jacksonville North I-95 Area

Reviews of SpringHill Suites by Marriott Jacksonville North I-95 Area This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

13550 Airport Court, Jacksonville, FL 32218, United States of America

#72 of 157 hotels in Jacksonville

Guests' Choice

Review Score

Based on 739 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    8.0

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    9.0
    Everything good except room location.End of hall
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't like room being at the end of the hall on 1st floor,people were in and out all night and very noisy.l requested a Upper floor room when booking but didn't get one.

    Breakfast was good and the room was huge and comfortable

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    A little too high priced.

    Breakfast nice selection. Room clean. Bed comfortable.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    9.0
    Just needed a night near JAX
    • Leisure trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    I would have liked a shuttle to the hotel, there were a few shuttles, and the taxi ride down the street was 20 plus dollars US.

    The place was very close to the airport, so right where I wanted to be. Went to a Longhorn for lunch across the parking lot. The price was right for the room.

    Stayed in January 2024

  • Reviewed: February 3, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    Looked a little run down.

    Everything was just ok. Nothing special.

    Stayed in January 2024

  • Reviewed: January 29, 2024

    8.0
    Comfortable..
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom could've been a little cleaner but it wasn't that bad!

    The room was big and spacious! Beds were super comfy as well!

    Stayed in December 2023

  • Reviewed: January 18, 2024

    8.0
    Convenient for a night stay.
    • Leisure trip
    • Travelers with friends
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Little maintenance issues, there was splatter from a drink all over one of the lamps, the toilet paper dispenser needed to be glued to screwed back into the wall. Just little esthetics.

    Convenient and efficient

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom needs a remodel/upgrade.

    The location was ok for the overnight stay and the restaurants were in walking distance:)

    Stayed in January 2024

  • Reviewed: December 30, 2023

    8.0
    Nice but have stayed in a lot better.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Getting worn. Starting to look and feel old

    Good location. Comfortable. Good rate

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    Familiar hotel
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sofa we were using has dust I'm allergic..but nothing crazy

    The staff was amazing and the breakfast delicius!!!

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    One night stay, comforter was dingy, requested a new one for a king size bed and got a full-size bed comforter. Room is
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bedding, not comfortable.

    Location

    Stayed in December 2023

  • Reviewed: November 23, 2023

    9.0
    Great place to stay for leisure or work.
    • Business trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Bugs in pool

    Cleanliness

    Stayed in September 2023

  • Reviewed: October 23, 2023

    8.0
    Overall it was a pleasant stay, but next time I am going to test the beds first.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Pool could use a cleaning, rooms weren’t the cleanest, but we managed, the beds were pretty uncomfortable and almost like sleeping on a table with a blanket on it.

    The staff was very friendly, breakfast was good, free parking with plenty of spots, washer and dryer work good, nice fitness center and nice lobby.

    Stayed in October 2023

  • Reviewed: September 10, 2023

    9.0
    Wonderful
    • Couple
    • King Studio with Sofa Bed - Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Only dislike was the beds. They were hard and noisy

    Everything was great. Hope you guys enjoy the watermelon I gave y’all! Excellent service. They let us watch football and chill in the lobby on opening game night.

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    It was ok for the short time that we were there.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night

    The beds were hard as a rock. The refrigerater frame was on the ground. There was 1 TV in a suite. We were there as a family and we all had to watch the same thing. We were expecting a sofabed not a trundle bed. My kids did not like it and it was not comfortable. I sent my kids for additional towels, rags, and a blanket and they were told that someone would bring it. After 30 minutes passed I had to go there to get the items. Also I paid for my stay via Booking.com and was told I had to put a $25 incidental for the hotel store in case we took something from there. I could not understand that because if we did take something we'd just pay at the counter. Upon checking out I was told that it would be refunded in 17 days. 17 Days!!!!!!!! Thats ridiculous. I'm watching my bank daily.

    Breakfast was ok. but the area was neat and clean

    Stayed in September 2023

  • Reviewed: August 22, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Aging property. Squeaky bed. Sofa dirty. No room to turn my scooter around past the bed area. Scooter would not go into bathroom. Bathroom was clean even if well-worn.

    Location and staff very good

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    They double charged my card since I ordered with booking which makes me not want to use booking ever again

    Stayed in July 2023

  • Reviewed: August 4, 2023

    9.0
    Above average stay
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Air conditioning wasn’t adjustable

    Great location Excellent breakfast Quiet

    Stayed in July 2023

  • Reviewed: July 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    The AC kept cutting off and the the water kept spilling into the main floor from the shower. Everything else was ok.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Refrigerator didn't get cold.

    Clean room, right size. Great location.

    Stayed in July 2023

  • Reviewed: July 12, 2023

    8.0
    Overall, good stay. Rooms are clean, service was good.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Sunday breakfast was not fresh. Prefer fresh eggs vs. jimmy dean sandwiches.

    Location

    Stayed in July 2023

  • Reviewed: July 6, 2023

    9.0
    Great stay and convenient location!
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast could have been better. The eggs didn’t taste real, and I would have preferred a waffle maker. They offered a variety of instant oatmeal, grits, etc. They also had cereal and some fruit.

    The clerk, Samona was very accommodating and had excellent customer service! She is a huge asset to your hotel.

    Stayed in July 2023

  • Reviewed: June 27, 2023

    9.0
    Good last minute choice
    • Leisure trip
    • Solo traveler
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Clean and modern

    Stayed in June 2023

  • Reviewed: June 27, 2023

    9.0
    Nice overall just a few fixes And good to let local residents know on your website of accidental fee
    • Leisure trip
    • Group
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    When you taking a shower a squealing noise coming from hot side room 209 to be exact

    The location was good overall nice rooms and slept comfortable

    Stayed in June 2023

  • Reviewed: June 26, 2023

    7.0
    It was decent, but would not return due to beds not being comfortable.
    • Leisure trip
    • Family with young children
    • Queen Studio with Sofa Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The beds were extremely hard.

    The staff was friendly and breakfast was good.

    Stayed in June 2023

Showing 1 - 25

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