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  5. Reviews of Hawthorn Suites by Wyndham Williamsville Buffalo Airport

Reviews of Hawthorn Suites by Wyndham Williamsville Buffalo Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8005 Sheridan Dr, Williamsville, NY 14221, United States of America

#8 of 12 hotels in Williamsville

Guests' Choice

Review Score

Based on 495 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    7.8

  • Value for money

    7.2

  • Free WiFi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The jacuzzi wasn’t hot enough

    The jacuzzi & pool

    Stayed in March 2024

  • Reviewed: March 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The pool bathroom was closed.

    The room was clean. The staff was nice.

    Stayed in March 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The one young lady at the front desk when I checked in on the 13th was awesome. She helped me many times with keys, forks etc. the room was a little run down but great for the dollars.

    Stayed in December 2023

  • Reviewed: December 21, 2023

    8.0
    This was a very nice place to lodge - close to everything. Would stay again.
    • Leisure trip
    • Couple
    • King Studio Suite - Non-Smoking
    • Stayed 2 nights

    The shower head - too far up high on the wall and water pressure was weak

    Loved the soft bed Loved the breakfast Loved the jacuzzi and pool Loved the location

    Stayed in December 2023

  • Reviewed: December 2, 2023

    8.0
    Would stay again great location for shopping.
    • Leisure trip
    • Travelers with friends
    • Two-Bedroom Suite with Four Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It's a little dated and worn didn't mind because it was very clean.

    Great place to stay we had a 2 bedroom 2 bathrooms was spacious more like an apartment. Very clean.

    Stayed in November 2023

  • Reviewed: September 30, 2023

    8.0
    Very Good
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The pool was closed

    Stayed in July 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Their cleaning solution has an odor to it. Sometimes the key card wouldn't work.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    7.0
    Meh
    • Leisure trip
    • Solo traveler
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t advertise for a shuttle when you don’t have one, will only reimburse you for uber

    Good sized rooms

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite - Mobility and Hearing Impared Access/Non-Smoking
    • Stayed 1 night

    The bathroom door was not locking.

    Stayed in August 2023

  • Reviewed: August 26, 2023

    7.0
    It was ok - but could definitely be better
    • Family with young children
    • Presidential Queen Studio Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The bed was terrible it was hard as a rock without a good topper to help the hardness - there were 3 of us - we should have had 2 queen beds not a pull out couch - that was uncomfortable as any pull out bed has! - the carpet needs to be steam cleaned as it has a very damp moldy smell in the room. The AC worked but not well enough. The room layout was terrible - laying in bed and you couldn’t watch television comfortably. The doors throughout the hotel need quiet closures - people slam doors throughout the night and the keep people from getting sleep - the room needs an update as it’s outdated.

    Convenient, proximity to many stores quiet streets

    Stayed in August 2023

  • Reviewed: August 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool was closed for renovations not noted on booking and room was the cleanest upon arrival

    Staff very friendly and helpful

    Stayed in August 2023

  • Reviewed: August 19, 2023

    6.0
    Staff is very hard working.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was out of order. Kids were very upset. Not to mention we booked because there was a pool. Otherwise we would if stayed at a motel.

    Breakfast selection was great. Also dining area was very well maintained!

    Stayed in August 2023

  • Reviewed: August 19, 2023

    8.0
    Our stay was fine
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Mobility and Hearing Impaired Access/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No lamp in sitting room

    The breakfast was good

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Enjoyable!
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights

    The pool was shut down for maintenance. Which hopefully next time we will get to enjoy.

    The rooms were cute and cozy. The bed was comfortable.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    8.0
    Beside the incidentals fee it was good.
    • Leisure trip
    • Couple
    • One-Bedroom King Suite - Mobility and Hearing Impaired Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom door wouldn’t close

    Stayed in August 2023

  • Reviewed: August 8, 2023

    8.0
    Great hotel with plenty to do nearby.
    • Leisure trip
    • Couple
    • Presidential Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was great, fitness center was clean and machines all worked. The room was decent as well as the staff we conversed with when needed!

    Stayed in August 2023

  • Reviewed: August 6, 2023

    8.0
    Felt very comfortable here, good location and great booking rate.
    • Leisure trip
    • Family with young children
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool & hot tub not available during our stay. Shower/Tub had slow drain & bedside lamps didn’t work.

    Very well kept, clean, comfortable, large suites, little outside courtyard.

    Stayed in August 2023

  • Reviewed: July 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool was closed for repairs. That was one of the reasons I booked the hotel.

    The staff was very friendly and helpful with our needs. We weren't able to use the pool but they knew our two smaller children wanted to swim so they had us call the sister hotel and we were able to go swimming there.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Got a handicap room, there was a button on the outside for handicap in case of an emergency. I'm not handicap. I did not ask for a handicap room. The sheets weren't clean, I had to ask for clean sheets. A goose down blanket with pink stains was the bedspread. Furniture outdated, and old looking.

    The room was spacious, had a kitchen

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Nice Accomdations, But
    • Travelers with friends
    • Queen Studio Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Power outage Sunday morning and we were not given any information that breakfast would not be served until we were sitting waiting and overheard a conversation

    Clean and a good value

    Stayed in July 2023

  • Reviewed: July 9, 2023

    6.0
    Serviced it's purpose for our stay, plenty of shops, food outlets and a supermarket nearby
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite with Four Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast could have been better, a bit of variation would have been nice, same breakfast 4 days in a row. Not sure about the disposable plates and cutlery either, surely this costs more each day than someone washing dishes?

    We had a 2 bedroom, 4 bed suite which was really big. Plenty of room for a family of 5. Nice large lounge room to give everyone a bit of space each day. Nice and quite, no road noise.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    7.0
    It was nice and cool
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    They suppose to clean the garbage everyday but they didn’t.we had to change ourself.Didn’t get enough garbage bag.

    Location and breakfast are good

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Will stay again!!
    • Leisure trip
    • Couple
    • Queen Studio Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A little more variety for breakfast.

    The courtyard in the back with grills and fire pit.

    Stayed in July 2023

  • Reviewed: June 20, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The furniture in the rooms are outdated. The room had a bad smell.

    The room was nice and spacious. Good price.

    Stayed in June 2023

Showing 1 - 25

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