Reviews of Staybridge Suites Dearborn by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
24105 Michigan Avenue, Dearborn, MI 48124, United States
#10 of 17 hotels in Dearborn
Guests' ChoiceReview Score
Based on 91 hotel reviews
7.2Score breakdown
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Cleanliness
7.9
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Comfort
8.2
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Location
8.1
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Facilities
7.6
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Staff
7.8
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Value for money
7.3
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Free Wifi
7.5
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Reviewed: December 26, 2024
Sheree
United States7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Jaccuzi was cold
Stayed in December 2024
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Reviewed: December 9, 2024
Elgienique
United States3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rudeness and unprofessional attitude I didn’t get the room I booked
The location
Stayed in December 2024
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Reviewed: December 1, 2024
Shelly
United States20 Reviews5 helpful votes7.0“Average”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Noisy. I asked for a quiet space. We were on the second floor over the breakfast area. That space is not quiet. The room above us had kids running and jumping most of the night. The pool was cold & the hot tub was colder.
Stayed in November 2024
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Reviewed: February 12, 2024
Mccullough
United States1 review1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Walking outside to next hotel to use their pool
Pool was not in service. Which was the main reason we chose this facility. We were not walking outside to the next hotel to get in the indoor pool just to have to go back outside in the cold to get back to our room.
Stayed in February 2024
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Reviewed: August 16, 2023
Charles
United States2 Reviews7.0“It was ok for 1 night.”- • Business trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The door to our suite was off the hinge, difficult to get in or out without lifting the door. Bathroom light in disrepair. Light to tub/stool did not come on when using switch, came on after a while. Overall cleaning of room wasn’t good. Found a fake fingernail in pull out sofa bed.
Breakfast, pool, courtyard and location All Great!
Stayed in August 2023
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Reviewed: September 19, 2022
Jessica
United States4 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 1 night
- • Submitted from a mobile device
No ice machine for guests in the entire hotel. Furniture in room pretty outdated.
The room was clean. Pool and patio area were nice.
Stayed in September 2022
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Reviewed: July 28, 2025
Katie
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Two-Bedroom Suite
- • Stayed 2 nights
- • Submitted from a mobile device
You could not get more bath towels. We had a party of 8 in our room and could only have 6 towels at a time, so we had to swap dirty towels out to get more clean.
Breakfast was good, pool was large and clean, room was clean
Stayed in July 2025
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Reviewed: July 23, 2025
Ryan
United States1 review1.0“they called the police because they are racist”- • Leisure trip
- • Couple
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
racist
looks nice
Stayed in July 2025
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Reviewed: June 25, 2025
Tonya
United States1 review10Exceptional- • Family with young children
- • One-Bedroom King Suite
- • Stayed 1 night
- • Submitted from a mobile device
Everything
Stayed in June 2025
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Reviewed: May 26, 2025
Jameson
United States1 review9.0“Wasn't too bad”- • Leisure trip
- • Travelers with friends
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It was two of us and they gave us a king so we had to sleep in the same bed together because we didn't want to sleep on the pull out. The TV in the living room area had black spots on it so it made it hard to watch it and the hot tub wasn't very hot, the jets were broken and the pool was very cold
We got upgraded to a king suite because of plumbing issues in the other room which was nice and they gave me 2k reward points for the inconvenience. The hotel is gorgeous, it has a courtyard area which is very nice.
Stayed in May 2025
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Reviewed: May 25, 2025
Chappell
United States1 review9.0“Would definitely recommend this hotel”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Can't say anything bad
Love the place. Free breakfast and laundry. Worry free hotel.
Stayed in April 2025
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Reviewed: March 10, 2025
Milliner
United States1 review5.0Fair- • Leisure trip
- • Solo traveler
- • King Studio Suite with Mobility Accessible Tub - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
That i paid 465 instead of the inenlisted 200 and the hall with the pool in it smell like bleach basically the whole side with the pool
The bed was comfy
Stayed in March 2025
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Reviewed: February 15, 2025
Kierrah
United States1 review5.0Fair- • Leisure trip
- • Couple
- • One-Bedroom King Suite
- • Stayed 1 night
- • Submitted from a mobile device
No heat
Stayed in February 2025
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Reviewed: January 20, 2025
Michelle
United States8 Reviews10“Very good stay”- • Family with young children
- • One-Bedroom King Suite with Hearing Accessible
- • Stayed 1 night
- • Submitted from a mobile device
Closed pool
Very nice workers just mad that your pool was closed cause that was one of my main reason for going
Stayed in January 2025
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Reviewed: January 2, 2025
Jennifer
United States1 review1.0“The room was nice but the price wasn’t worth the fact that we couldn’t enjoy the pool area.”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
The pool room was freezing cold, the pool felt like an ice bath and the hot tub wasn’t even warm. The breakfast area looked nice and clean but the food was not very tasty.
The king bed in the king suite was nice. And the room was clean.
Stayed in January 2025
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Reviewed: December 24, 2024
Manal
United States1 review2.0“I won’t book at this hotel anymore”- • Leisure trip
- • Family with young children
- • Queen Suite with Two Queen Beds and Mobility Accessible Bathtub - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
The room wasn’t clean , it was dusty , needs many updates bathroom facing the bed that made it very uncomfortable, saw an insect , pool and hot tub were not working , story was stinky and old I had to transfer to anther hotel ,
Breakfast
Stayed in December 2024
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Reviewed: December 9, 2024
Jon
United States21 Reviews9.0“Staff, hotel and location were exactly what I needed for this trip. Breakfast quality not as good.”- • Leisure trip
- • Solo traveler
- • King Studio Suite
- • Stayed 2 nights
Breakfast was ok. Sausage was not good, eggs were ok.
Stayed in December 2024
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Reviewed: December 9, 2024
Lila
United States2 Reviews10Exceptional- • Leisure trip
- • Couple
- • King Studio Suite
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was tasty and had a nice variety
Stayed in December 2024
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Reviewed: October 21, 2024
Frisch
United States3 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
pool was extremely cold
beautiful and great breakfast
Stayed in October 2024
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Reviewed: October 18, 2024
Brian
United States2 Reviews3.0Poor- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 2 nights
- • Submitted from a mobile device
Family above me had kids playing all weekend running up and jumping in the room above me
Location
Stayed in October 2024
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Reviewed: October 18, 2024
Stephanie
United States16 Reviews1 helpful vote1.0Very Poor- • Leisure trip
- • Family with young children
- • One-Bedroom Suite with Two Queen Beds
- • Stayed 1 night
Terrible Experience – Room Not Honored, Rude Staff, No Refund I had an awful experience at this Staybridge . I reserved a specific room weeks in advance, but when I arrived, they didn't have the room available because the hotel had overbooked. Instead of making things right, they still charged me for the stay, even though I didn’t get the room I reserved. When I asked for a refund, they refused to give me my money back. To make matters worse, the front desk staff was extremely rude and unhelpful. The person I spoke with had a terrible attitude and clearly had no interest in resolving the situation. It was one of the worst customer service experiences I've ever had at any hotel stay and I have traveled all over the world. The whole exchange with this person was terrible. I ended up having to scramble at the last minute and get a hotel in another location. It was incredibly stressful because I was traveling with my elderly parents and they became very upset with the whole situation. Thankfully, I had booked this stay through Booking.com and their customer service was incredible and they were able to help me. It took about a month but I was eventually able to get a refund with much back and forth and lots of documentation. The situation was not Booking.com fault and they were incredibly helpful in assisting me.
Stayed in September 2024
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Reviewed: October 15, 2024
Elizabeth
United States1 review10“I had a lovely stay”- • Leisure trip
- • Family with young children
- • King Studio Suite
- • Stayed 4 nights
- • Submitted from a mobile device
I liked that the fridge had its own icemaker and the staff cleaned the room daily.
Stayed in October 2024
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Reviewed: October 3, 2024
Brandon
United States1 review3.0“Waste. Of. Money.”- • Leisure trip
- • Solo traveler
- • One-Bedroom King Suite
- • Stayed 1 night
- • Submitted from a mobile device
I had to cancel and I’m well aware of the 48 hour rule to cancel. I submitted the cancellation request, and was told that the booking manager had not made it in and to call back later. I called later, and was advised there was no payment taken and it was waived. Then I got an email stating my card was ran. My issue is the miscommunication and the assurance I wouldn’t be charged. But then I was with no heads up no nothing. I know the payment stands but to come off as if I won’t be charged and then hit out of nowhere is unprofessional.
How easy it was to book.
Stayed in September 2024
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Reviewed: September 4, 2024
Salma
United States4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • One-Bedroom King Suite
- • Stayed 1 night
- • Submitted from a mobile device
it was really loud at night
cleanliness, staff
Stayed in August 2024
