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  5. Reviews of Sugar Beach Resort

Reviews of Sugar Beach Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Kihei, HI 96753, United States

#27 of 145 hotels in Kihei

Guests' Choice

Review Score

Based on 52 apartment reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.0

  • Free Wifi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • One Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    The couch was horrendous we had to buy air mattresses to sleep every cushion was ripped. Needs replaced immediately.

    Great location, great pool right on the beach. The unit was nice except for the couch. It was a pull out couch every cushion was ripped and the mattresses horrendous. It needs replaced immediately! Not suitable for anyone to sleep on we had to buy air mattresses to sleep.

    Stayed in July 2025

  • Reviewed: May 30, 2025

    9.0
    Outstanding location and condo facilities
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 6 nights

    Unfortunately, for the last 2-1/2 days of our 6 day stay, we were unable to use the lanai due to workers repairing spalled concrete and painting, and creating dust and concrete chips. Big disappointment as we really enjoyed eating breakfast and dinner outside for the first few nights.

    Loved the spacious condo, being able to cook quality food in well equipped kitchen, the view of the sea, and the location in Kihei.

    Stayed in May 2025

  • Reviewed: May 29, 2025

    7.0
    Good location, space is OK but not luxurious
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The building is very worn looking. There was zero room in the shower of the very small bathroom to put anything other than a bar of soap. The small bottles of shampoo etc provided kept falling on the shower floor. Easy enough to put a rack in to hold extras.

    Great view and easy access to beach. Enjoyed the balcony and good-size balcony dining table and appreciated dishwasher and washing machine.

    Stayed in May 2025

  • Reviewed: May 25, 2025

    8.0
    Our stay was pleasant the property met all expectations
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The property was clean view was excellent location was excellent staff excellent Would definitely return

    Stayed in May 2025

  • Reviewed: January 22, 2025

    9.0
    Love beautiful Maui and sugar beach!
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 10 nights
    • Submitted from a mobile device

    Great sandwich shop on property, otherwise not close to restaurants.

    Steps from the beautiful beach. Walked it daily.

    Stayed in January 2025

  • Reviewed: January 9, 2025

    9.0
    Great beach and views
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    A bit dated,shower faucet needs work,temperature fluctuations are not good. Also kitchen sink faucet really hard to find the”spot” where it totally shuts off.

    Location

    Stayed in January 2025

  • Reviewed: October 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights

    The apartment is let by an off site agency which made getting access a bit clunky. I could not get access to our apartment through the onsite manager's office, who seemed a bit offhand but who finally proffered me a number to call the off site agency.

    Being right on the beach, the hotel was well located and sea views from the apartment were great. The room was really spacious as well. The access to the pool and BBQ facilities also added a lot of fun to our stay. Parking was free and spacious.

    Stayed in August 2024

  • Reviewed: September 11, 2024

    8.0
    Would stay at Sugar Beach Resort again, nice property with excellent service.
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 13 nights

    AC in this unit is old and not performing well. When we got to the unit the temp in the room was around 80 with the AC on. Called the help line, and they had someone out early the next morning (which was a Sunday) to fix the chiller. After the chiller was fixed the room would drop down to what I liked in the evening (69-70), but during the day with the sun out, had a hard time staying below 75. I like ice cold AC so your mileage might vary if you like a warmer room. I appreciated the quick fix on a weekend but the AC in this unit could defiantly be upgraded. The refrigerator died about 4 days before we left. I called the help line and they dropped off a smaller plug in fridge to keep our essentials cool for the remaining time we stayed in the condo. Luckily we didn't have much food left at that point so it wasn't a big deal an I appreciated the quick fix to get us something to work with. These are minor issues overall and the service I got with a solution was outstanding.

    Great location right on Sugar Beach with easy access to the rest of the island (I love Kihei!) Clean condo Loved the facilities with the big grill area right next to the beach and the large pool area that my son loved. Very nicely maintained property with beautiful garden and koi pond. Condo had a great view of the ocean and there was plenty of parking close to the resort and condos, never had to fight for a parking spot. The staff provided excellent service for the few issuess I had and was quick to come up with solutions.

    Stayed in August 2024

  • Reviewed: September 9, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 6 nights

    Cleanliness could have been a bit better. Property and room was a bit dated. The hot tub was not working during our stay.

    Location of the property, Amenities in the unit, and the Size of the unit were all good.

    Stayed in September 2024

  • Reviewed: August 19, 2024

    8.0
    Fantastic ocean view -- great unit with all amenities needed !!
    • Leisure trip
    • Group
    • Two Bedroom Apartment
    • Stayed 2 nights

    Understanding the A/C took a little bit of patience until we determined that the "main" sensor for the A/C was located in the sliding glass door adjacent to the dining room table. Once this sliding door was "firmly" closed the A/C worked with no problems.

    The beachfront view from unit 514 was fabulous !!! Large balconies. Spacious unit with everything that you need for a stay in a condo on the beach. The "welcome package" was very thoughtful and useful --- it was very much appreciated. Very comfortable unit....

    Stayed in August 2024

  • Reviewed: August 1, 2024

    9.0
    A beautiful resort with great amenities and fabulous location
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    One of the fans in the room needed to be fixed and the shower needed to be wiped down after every shower but the squeegee provided was broken.

    Beach location, views from the room, automatic shut off for the air conditioner when patio doors were open, the treats provided, the availability of pool/spa/beach access, and the close proximity to the airport.

    Stayed in July 2024

  • Reviewed: June 21, 2024

    8.0
    Still recommend location
    • Leisure trip
    • Family with young children
    • One Bedroom Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Facilities ok. Mattress and futon bed so so

    Good location

    Stayed in June 2024

  • Reviewed: May 7, 2024

    9.0
    Absolutely wonderful and worth my money!
    • Leisure trip
    • Couple
    • One Bedroom Apartment
    • Stayed 4 nights

    Lighting in the room was too dim

    Location was spectacular

    Stayed in April 2024

  • Reviewed: April 6, 2024

    8.0
    Relaxing days
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing comes to mind

    Beautiful grounds, close to the beach, clean, and safe

    Stayed in April 2024

  • Reviewed: February 19, 2024

    7.0
    We had a very nice time but would like a more updated and more comfortable condo in the future,
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 9 nights

    The couch and chair in the living room were old and uncomfortable. The kitchen was old and outdated, so that was disappointing, especially when we could see into other condo's on the same property and see that they were much nicer.

    Nice view from Lanai, garden view but could also see the ocean

    Stayed in January 2024

  • Reviewed: January 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Apartment with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    The place is showing sighs of age

    Next to beach nice location central very clean

    Stayed in January 2024

  • Reviewed: January 18, 2024

    8.0
    Convenient location and well-appointed condo with amazing sunset view.
    • Business trip
    • Solo traveler
    • One-Bedroom Suite
    • Stayed 2 nights

    I wish the pricing had been more transparent - good nightly rate, but then hefty cleaning and other fees only after you start the booking. I wish the total price had been clear up front. Or maybe that's the way things are on booking.com now?

    Great location, close enough to the airport, very close to Maalaea Harbor (I had pre-booked a snorkel/whale watch), not too far a drive to Haleakala (note, I did not do sunrise...), close to Kihei/Wailea. Great sunset location. I ended up not using the beach or pool, but they looked nice. This is the kind of place that would be good for longer stays - the condo has everything you need.

    Stayed in January 2024

  • Reviewed: July 30, 2025

    3.0
    unclean and safety concern due to very disruptive neighbor screaming at family member
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights

    Old decor, unclean, person in adjacent unit was yelling and carrying on. Had to call security as he was being abusive this is family member. This made us feel unsafe in the unit.

    Beach in front of the property was lovely.

    Stayed in July 2025

  • Reviewed: April 28, 2025

    10
    Traveling with my adult kids to Maui and staying at Sugar Beach was the perfect vacation!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights

    I loved everything about my stay at Sugar Beach.

    Everything!

    Stayed in April 2025

  • Reviewed: April 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    Nice property close to the beach

    Stayed in March 2025

  • Reviewed: March 27, 2025

    10
    Paradise
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    It was a beautiful condo with an amazing view I would love to stay here again and again it’s in a super great location easy to find and drive to a ton of different things. It was so peaceful!

    Stayed in March 2025

  • Reviewed: March 19, 2025

    3.0
    Great view but dirty unit doesn't make a comfortable stay.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    The unit 222 was dirty. The shower was disgusting with mildew and the vent was caked with dust.

    Stayed in March 2025

  • Reviewed: December 11, 2024

    1.0
    the mouse chewed in the cereal box and greasy pans was not good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 5 nights

    mouse chewed in cereal box in the morning & pans were very greasy

    Stayed in December 2024

  • Reviewed: October 15, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Garden View
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean comfortable kid friendly quiet relaxing beautiful sunsets walk out of condo a couple of steps out to the beach I highly recommend this Resort.

    Stayed in October 2024

Showing 1 - 25

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