4397 Sayles Boulevard, Abilene, TX 79605, United States of America
#36 of 39 hotels in Abilene
Guests' ChoiceBased on 920 hotel reviews
5.5Cleanliness
6.3
Comfort
6.5
Location
7.3
Facilities
6.1
Staff
7.0
Value for money
6.5
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Tim
GermanyUnfriendly staff, both at check-in in the evening and in the morning at check-out. Thin walls, noisy.
Room was clean and large.
Stayed in March 2024
Reviewed: April 15, 2024
Mrs
United States of AmericaWhen I showed up to the hotel to check in I asked about the pool if it was open and they said no. So I asked will it be ready for Saturday they said yes but when I went to check it out the pool was dirty. And today we were checking out and no one was at the desk. I always wait to give them the key card just in case. But we were waiting there for a bit along other guests.
The price was ok. There was breakfast. And the room was clean and rr was stocked.
Stayed in April 2024
Reviewed: April 9, 2024
Ricky
United States of AmericaPlace is filthy. There’s a bag of trash in the lobby when we checked in. Trash also in the elevator. We waited for about 20 minutes to check in because there’s nobody in the front desk. I rang the staff twice but no answer. The linens doesn’t smell fresh and seems used. Pillows are very old and disintegrated. No available syrup for the pancakes on our breakfast. Coffee thermos was empty and had to wait for a long time for the refill. I’m will not try any Wyndham managed hotel again.
Spacious room and bathroom.
Stayed in April 2024
Reviewed: March 23, 2024
Mcfarland
United States of AmericaThe guests
The room
Stayed in February 2024
Reviewed: March 17, 2024
Henry
United States of AmericaDidn’t service the room on my 3 night stay
Location, cost
Stayed in March 2024
Reviewed: February 21, 2024
Tcolbert
United States of AmericaI don't have any complaints. Just that the police stayed outside alot the last few nights.
I was very Comfy. It was quiet all day.
Stayed in February 2024
Reviewed: February 12, 2024
Hood
United States of AmericaBroken bedside light. Light in bathroom flickered, didn’t stay on. Outward bedware was ripped and seemed to have been around awhile. Carpet was worn and had no padding. Outdated furniture. We had our pet, so we searched PET FRIENDLY hotels. When we arrived, they charged an additional $20. No ice machine on our floor
Location was great for us. Staff was helpful as we had a late arrival. We were there for less than 12 hours so we got what we paid for. They offered continental breakfast however we did not partake as we left very early the next morning.
Stayed in February 2024
Reviewed: January 28, 2024
Katie
United States of AmericaCustomer service was rude, lazy and was very obvious that Patsy did not enjoy her front desk job. She pointed out clearly that room service items, ie , towel retrieval/delivery was NOT on her job checklist.
Pet friendly; however friendly the business is Patsy was not trying to honor the ESA papers to get Odin a nice relaxed two night stay. Instead was hounding the guest for a pet rent deposit and fee. Which is strange because the man who checked the two guests, Odin and Mr Denbow did not hesitate to accept them so y was our ESA dog a problem? He’s well mannered , bathed and lives sleep and people!!!-oh and very housebroken!
Stayed in January 2024
Reviewed: January 5, 2024
Erica
United States of AmericaCarpet and decor are very dated. First thing you notice upon entering is the smell. Not necessarily a bad smell but like a strong smell of cleaning products trying to mask a bad smell. Room also did not smell fresh. We needed to open a window. Room overall was clean. In the bathroom the paint is peeling.
Location was good and staff were friendly/helpful.
Stayed in January 2024
Reviewed: December 1, 2023
Shea
United States of AmericaThe volume on the remote didn't work and there was a little trash behind the bathroom door. The bathroom know was also broken.
I didn't eat breakfast. The location is great.
Stayed in November 2023
Reviewed: November 30, 2023
Thomas
United KingdomNo breakfast served on second day. Only coffee and some fruit available. No clothes iron or ironing board in room. The shower water was not very hot.
Convenient location and quiet area.
Stayed in November 2023
Reviewed: November 17, 2023
April
United States of Americacan't say too much wasnt there long enough
was a nice stop for one night need sleep
Stayed in November 2023
Reviewed: November 15, 2023
Lizz
United States of AmericaThe carpet in the room is stained up. Coffee pot but no coffee in room. I had to ask for coffee and cups, but wished I had not. The coffee was terrible. No wash cloths in room. Had to use large hand towel to bathe with.
The guys working were sweet.
Stayed in November 2023
Reviewed: November 9, 2023
Terrence
United States of AmericaCustomer service. Front desk was sarcastic. Had a bad attitude. Did not give clear instructions. Wanted to argue. Be professional and give clear instructions. The customer should not have to use deescalation techniques with the face of the business.
Facility. Rooms.
Stayed in November 2023
Reviewed: November 5, 2023
Pederson
United States of AmericaNo towels in room, cleaning crew in room at check in. No one at fro t desk when it came time for.me.to check out
Clean and quiet
Stayed in November 2023
Reviewed: October 31, 2023
Cooper
United States of AmericaBathtub was nasty wouldn't eve. Take a shower. Bathroom door didn't shut and was rotted the wall under the sink ws broken and plumbing was exposed Had I known this, I would have booked elsewhere
Rate and location
Stayed in October 2023
Reviewed: October 1, 2023
Linda
United States of AmericaCheck in was really bad. Had to stand up front waiting for about 30 minutes waiting on someone to get there
Room was OK
Stayed in September 2023
Reviewed: September 29, 2023
Jorge
United States of AmericaOlder and needs mantenimiento, the A/C in my room was liking, the carpet was wet .
The place was close to mall and restaurants.
Stayed in September 2023
Reviewed: September 25, 2023
Clarence
United States of Americarooms and building was very out dated
Breakfest was very disappointing but coffee was very good
Stayed in September 2023
Reviewed: August 2, 2023
Andrea
United States of AmericaNeed more Handicap baths
Very cold AC
Stayed in August 2023
Reviewed: July 25, 2023
Brianna
United States of AmericaThere was no breakfast, like promised and it was dirty. There were bugs in our room and a nasty couch.
The staff was very nice.
Stayed in July 2023
Reviewed: July 22, 2023
Jenni1177
United States of AmericaThe towels and sheets had stains. The bed skirt of the beds had hair and lent on them. The pool had foggy water and a condom wrapper in it. The complimentary breakfast only consisted of cereal, waffles and oatmeal.
Go distance to the mall and hospitals.
Stayed in July 2023
Reviewed: July 21, 2023
Mcmillien
United States of AmericaThe only thing I didn’t like was that there were no towels in my room
It was clean and comfortable
Stayed in July 2023
Reviewed: July 19, 2023
Jenni1177
United States of AmericaN/A
Promptness of service
Stayed in June 2023
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