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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

502 Cox Rd, Gastonia, 28054, United States of America

#16 of 18 hotels in Gastonia

Guests' Choice

Review Score

Based on 109 hotel reviews

5.4

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.3

  • Location

    6.4

  • Facilities

    5.8

  • Staff

    7.1

  • Value for money

    6.2

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 14, 2024

    5.0
    Nice, relaxing
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Other guests

    Good

    Stayed in February 2024

  • Reviewed: November 13, 2023

    5.0
    Cheap but with a cost
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms smelled like smoke, the floors were uneven, half the stuff that was metal had rust on it and the bathroom door knob was falling off. They tried to paint a d make it look nice but you can tell it was a bit dilapidated prior to them doing it. They painted without fixing the issues.i don't think the air filter has ever been changed either as now I am sick!

    It was cheap and right off the exit

    Stayed in November 2023

  • Reviewed: November 7, 2023

    4.0
    I would not stay there again
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dirty, people with ankle bracelets on, side rable fell off wall, ltd towels

    Nothing

    Stayed in November 2023

  • Reviewed: October 18, 2023

    4.0
    Motel was located in a decent area but hotel looked out of place.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was dilapidated. Front door was not square.

    Stayed in October 2023

  • Reviewed: September 22, 2023

    6.0
    It was OKAY
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    The location. A lot of homeless people around. Rooms could’ve been cleaned a tad bit better

    The bed was comfortable

    Stayed in September 2023

  • Reviewed: August 14, 2023

    4.0
    Overall not too bad, but it just wasn't very clean. I wouldn't stay there again.
    • Leisure trip
    • Group
    • Standard King Room - Non Smoking
    • Stayed 1 night

    There was definitely a cleanliness issue. There was dirt throughout the room, the towels and washcloths had hair all over them, and the shower curtain was moldy. The sheets at least seemed clean, but there was staining on the outside of the bedding that indicated that blood stains hadn't been appropriately treated when someone tried to wash them off. It clearly wasn't fresh blood and had been washed since the staining happened, but it did make the room feel dirtier than it might have otherwise.

    Location was perfectly fine - easy to get to and close to the highway. I wasn't expecting anything over the top, and I was generally fine with what was provided in the stay. We did not try the breakfast.

    Stayed in August 2023

  • Reviewed: July 12, 2023

    4.0
    I would not stay in this hotel again.
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night

    The hotel is run down. I had a dirty towel in the bathroom. The door did not seem very secure. There really was nothing for breakfast. Coffee was on, but they did not have any coffee cups.

    The location was good. Easy on and off the highway.

    Stayed in July 2023

  • Reviewed: June 5, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night

    The room was not clean. There was no shower curtain and even other people's food still in the fridge. Very disappointing stay.

    Stayed in June 2023

  • Reviewed: March 14, 2023

    4.0
    • Leisure trip
    • Group
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: January 17, 2023

    5.0
    Fair
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That I couldn't turn on the TV because there wasn't a remote control.

    I slept good..

    Stayed in January 2023

  • Reviewed: October 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no tv. despite changing rooms.

    position

    Stayed in October 2022

  • Reviewed: October 25, 2021

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Did not clean the rooms on daily basis.

    Convenient to work site

    Stayed in October 2021

  • Reviewed: August 19, 2021

    4.0
    Paid too much for a questionable area where the lobby is the only place to smile about
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night

    Parking is terrible. Some rooms are updated; others aren't. Because this is supposedly a non-smoking facility, you are charged a refundable deposit of $100. However, the aroma of the room when first entering, tells me that the smoking policy isn't taken seriously. Close 2nd to Midtown Motor Inn.

    If i had to name something, it would be the lobby. Sad, but true. The front desk staff was very helpful. Bright, clean, & welcoming. Makes you feel as though you're about to pay for a "QUALITY"stay! (Boy was i wrong!)

    Stayed in August 2021

  • Reviewed: July 25, 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It’s being remolded

    It’s close to an ihop

    Stayed in July 2021

  • Reviewed: December 28, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Yogurt hot chocolate apple

    Stayed in December 2023

  • Reviewed: December 27, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    I made reservations on booking .com it was supposed to be for a week so that she can spend Christmas with her 75 year old mother who are only there at night to sleep that was it they never gave us clean sheets they never gave us clean towels they never came in and clean and the bathroom smell like cat urine then when we got there he wanted $550 because we have brought our dog with this he said it was $120 pet deposit when it says on their website that they are pet friendly that's bullshit so they attacked on $120 even with $120.374 that don't add up to $550 when we got ready to leave we went up to the office turned in her keys and the lady that was up there so I have to go check the room that's fine she went to check the room and because the maids had not been in there to change the sheets had not been there to do anything the whole week we were there she wanted to blame us and say the room was nasty when all that was in there was a couple Walmart Sam's club boxes and the trash cans have been somewhat full but we had been taken out the trash it was right there at the door and we have been going back and forth to the office to get totally for towels and everything that we needed we had to go get ourselves I told her she didn't give me my deposit back there was going to be a problem because $550 this place isn't worth $550 it's not well maintained just do yourself a favor find a different motel and don't book a Booking.com cuz they could care less I'm trying to call them twice

    The breakfast was ok but my wife is on oxygen they did put us on a bottom floor

    Stayed in December 2023

  • Reviewed: December 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    N/a

    The cleanest

    Stayed in December 2023

  • Reviewed: October 30, 2023

    10
    Great,
    • Business trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    all the noise outside at night and doors are not very secure

    bed was very comfortable

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Great value for a great sleep
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot water was great!! Beds & pillows were comfy and we slept well!

    Stayed in October 2023

  • Reviewed: September 19, 2023

    1.0
    Total disappointment, will never utilize this location again.
    • Leisure trip
    • Couple
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    There were bugs in the room, serious cosmetic issues include an exposed wall socket, two wholes in one of the walls, and a lamp shade that was ripped. Then, there was a $100 deposit required!! Trust me, as bad as that place looks, there’s nothing a guest can do to make it any worse. It needs to be closed and remodeled because it’s just disgusting. I will not be back. I didn’t even stay overnight because of how bad the conditions were. When I told the manager, he didn’t seem to care much. I should get a total refund for the bad experience and not being able to stay. No one should have to experience this.

    Nothing

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The location had a burned out down building across from it which was eye sore. But I know that wasn't their fault.

    There were a lot of restaurants and shopping centers close by.

    Stayed in September 2023

  • Reviewed: September 3, 2023

    1.0
    stuffed towels into the gaps around thr door to keep out bugs and the smell of weed
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Absolute dump, avoid

    Stayed in September 2023

  • Reviewed: August 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I like the secluded atmosphere. The room was fairy clean, but the sound of mice in the ceiling was a little unsettling, but overall a good stay.

    Stayed in June 2023

  • Reviewed: August 12, 2023

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Standard King Room - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    No working microwave or telephone and no good housekeeping

    Stayed in August 2023

Showing 1 - 25

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