675 Lionshead Place, Vail, CO 81657, United States
#1 of 71 hotels in Vail
Guests' ChoiceBased on 157 hotel reviews
9.6Cleanliness
9.7
Comfort
9.8
Location
9.8
Facilities
9.6
Staff
9.7
Value for money
9.1
Free WiFi
9.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 February 2024
Heather
United StatesBathrooms by bar and restaurant need deep clean… update.
Location
Stayed in December 2023
Reviewed: 15 February 2024
Richard
United StatesSometimes line for omelette station was long.
It was very good. Very little cheese selection. Could have added chicken sausage along with pork. Mandatory tip was not necessary. Service was great and we would have tipped anyway.
Stayed in February 2024
Reviewed: 6 October 2023
Sherry
United StatesThe Breakfast was shockingly huge selection and food great. Great views and staff remembered us next day. Beautiful place We had to have our room changed due to barking dog and they really handled it with style and gave us Champagne and $100 off. Very classy.
Stayed in October 2023
Reviewed: 27 September 2023
Robert
United StatesThere was nothing we didn't like.
The breakfast was excellent! There were so many good choices and they were all delicious! Sitting and eating breakfast on the patio was beautiful! The employees were all very friendly and helpful! It started the day off wonderfully!
Stayed in September 2023
Reviewed: 14 September 2023
Kay
United StatesThe breakfast and location was great. The staff however was not very attentive or friendly.
Stayed in September 2023
Reviewed: 22 December 2022
Renee
United StatesIt was so beautifully decorated for Christmas. The tavern which is connected to the hotel has great food and breakfast which was included with our stay. The spa was wonderful and so was the ice skating rink outside.
Stayed in December 2022
Reviewed: 19 December 2022
Anne
United StatesI first booked one of the condos. When we arrived we didn't notice but theheat was off. We spent the day skiing and when we arrived back at the condo we had no heat or hot water to take showers. We were up there to celebrate my son and his wife's anniversary but we had to cancel dinner reservations. They sent over a maintenance crew to try and fix but they couldn't. The hotel property manager was great. He came an helped us move everything to the main hotel. They put my family up in the penthouse which turned a bad situation into a wonderful one. Thank you to allwho helped us out.
The hotel was wonderful. They made my family feel very comfortable after we did 't have a good experience by first booking one of the condos.
Stayed in November 2022
Reviewed: 6 October 2022
Oliver
United StatesWe loved everything.
Didn’t realize it was a full service hotel going in but loved it so much for price we went a second time. Hot tub and breakfast was our favorites but the rooms and location is also perfect in Vail.
Stayed in September 2022
Reviewed: 12 September 2022
Jan
United StatesBreakfast prices were too expensive !
great location, staff was fantastic and friendly and they thought of everything you could need
Stayed in September 2022
Reviewed: 9 September 2022
Merlin
United StatesIce service was not optimal, having to call for a bucket. A small thing but towels were not quite as luxurious as the resort.
Hotel was clean, beakfast included, staff was friendly helpfull and accommodating. Rooms were clean and spacious. They have a free shuttle that takes you anywhere in Vail and a number to call for a pickup. They had a sponsored brand of toiletries that was a nice touch. Will definitely go back for another stay.
Stayed in September 2022
Reviewed: 27 May 2022
Larry
United StatesBreakfast everyday was amazing - the accommodations were beautiful. Every staff member became like family - this was our second stay at The Arrabelle and we will definitely return for a third stay!
Stayed in May 2022
Reviewed: 19 March 2022
Tiffany
United Statesour room 275 was next to staff elevator and stairs so it was loud.
close to everything. amenities
Stayed in March 2022
Reviewed: 3 February 2022
Jean
United StatesDinner was super limited and feel Vail's resort prices have gotten a bit out of hand. Also feel the resort as a whole caters to destination travelers and no one from the front range. Namely Modelo beer. Try some local craft beers!
Breakfast was excellent, dinner was limited at the hotel. Location could not have been better.
Stayed in January 2022
Reviewed: 21 January 2022
Mike
United Statesprice, but you pay for location.
location, staff, facilities, especially rooftop hot tub
Stayed in January 2022
Reviewed: 11 January 2022
Imani
United Stateswe loved everything about the property. our room was clean and spacious and heated. restaurants & spas and lobby were always welcoming and spacious. Free Bfast. Mask mandates were enforced & Food was amazing. ski/board valet was the cherry on top!
Stayed in December 2021
Reviewed: 5 December 2021
Robert
United Statesbreakfast wasn’t that good but nice to have it included anyway.
location and cleanliness.
Stayed in December 2021
Reviewed: 11 November 2021
Melisa
United Statesvery clean hotel , facilities and amenities exceptional
Stayed in November 2021
Reviewed: 12 September 2021
Jennifer
United Statesluxurious room. gorgeous setting. huge bathroom. perfect location for Oktoberfest and access to lionshead village
Stayed in September 2021
Reviewed: 31 August 2021
Abdulaziz
Saudi ArabiaExcellent location Very clean Luxurious
Stayed in August 2021
Reviewed: 25 August 2021
Thomas
United StatesPool furniture cushions very dirty
Courteous staff
Stayed in July 2021
Reviewed: 24 August 2021
Tanya
United Statesn/a
Everything
Stayed in August 2021
Reviewed: 20 August 2021
Pritchett
United StatesThe valet getting our car was a bit of a mess
The room was beautiful, clean comfortable and the staff was excellent
Stayed in August 2021
Reviewed: 12 August 2021
Sophia
United StatesTodo excelente de mil maravillas.
Stayed in July 2021
Reviewed: 30 July 2021
Taylor
United StatesI have only one real complaint and a funny situation. So first, my wife and I hated we didn’t have a microwave in the room. We ended up craving cup-o-noodles and microwaved them at the local general store, then walked back. It was a funny sight XD The only real complaint is more about Vail. Kids were everywhere, which means the area is safe, but it made things very loud at times. There were a few instances where we were in our room at night and we could hear running in all directions and shouting in the hall. That was literally the only thing I could think of though! Everything else was wonderful!!
The hotel room was extremely comfortable, and the staff was extremely kind! We were in the middle of Lionshead, and were easily walking distance from any restaurant or store we wanted to see. Along with that, our stay came with gondola tickets for 1 day, which gave us a chance to see the gorgeous mountains for a whole day. I honestly could not recommend this place enough!
Stayed in July 2021
Courbevoie, France
Oklahoma City, USA
Florence, Italy
Egg Harbor Township, USA
Winterberg, Germany
Toscolano Maderno, Italy
Budapest, Hungary
Habarana, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content