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  5. Reviews of Bentley Hotel South Beach

Reviews of Bentley Hotel South Beach This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

510 Ocean Drive, Miami Beach, FL 33139, United States of America

#78 of 206 hotels in Miami Beach

Guests' Choice

Review Score

Based on 315 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    7.5

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    We wasted the good part of a morning waiting to get the water heater repaired in our room. Our showers the night before were cold. Then they said it needed to be replaced and we would have to move to another room but it wouldn’t be available for two hours. So we packed up all our belongings and went to the beach to wait, only to get a call that the water heater was repaired and we could stay in our room. Which was nice, but we wasted a couple hours of our short trip waiting, packing, waiting some more and then unpacking in the same room. The rooms were nicely don’t except there is nowhere to do your makeup because of the small bathroom sink and the kitchenette mirror was frosted. There was a large gap under the shower door which caused the bathroom the flood every time we took a shower. The people working on our TV, which didn’t work during our whole stay, left our door wide open when they were done. The rest of the hotel looked nice from afar but was poorly maintained. The “continental breakfast” was white bead and croissants which left a lot to be desired.

    The gentleman at the front desk and the concierge were incredibly friendly and helpful. The hotel has everything we needed for a short stay. We loved using the beach chairs and coolers and bicycles that were offered. Our room was beautifully decorated, clean and comfortable. The location was perfect! We rented a car for the trip and never had to use it because there was so much to see and do within walking and biking distance and the food options were limitless!

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn’t like the location of my room as it was right by the housekeepers storage area so very loud. I would stay again just would prefer a different floor

    I loved the location of the hotel. And was able to walk anywhere I wanted to go

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    We had a wonderful time exploring South Beach
    • Family with young children
    • Double Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in December 2023

  • Reviewed: January 20, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    80$ money grab for early check in

    Pool Jacuzzi lobby balcony location room staff beach chairs champagne drinks

    Stayed in January 2024

  • Reviewed: January 12, 2024

    8.0
    Bentley Hotel South Beach was a wonderful stay.
    • Leisure trip
    • Family with young children
    • CITY VIEW ONE BEDROOM
    • Stayed 2 nights
    • Submitted from a mobile device

    The Valet service needs to be improved. But seems to have gotten better after a complaint. Once that is corrected stay would be superb.

    The location was excellent. The staff were really nice, Jenna at front desk received us and treated us well. The continental breakfast was a nice surprise. The patio overlooking ocean drive was great to have. The pool area was lovely and views over the park and ocean drive from that vantage point was really cool. Getting a glass of champagne on arrival in the evening from Jenna added a special touch to the stay. Overall, a great stay was had.

    Stayed in January 2024

  • Reviewed: August 22, 2023

    9.0
    Wonderful
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel location was great, the staff were awesome, and the hotel was clean.

    Stayed in August 2023

  • Reviewed: August 9, 2023

    9.0
    A hotel that lives you with a good feeling
    • Leisure trip
    • Group
    • King Studio with Balcony
    • Stayed 3 nights

    everything was great

    Loved the management , very kind and accommodating ,prime location , i'd definitely go back.

    Stayed in May 2023

  • Reviewed: August 5, 2023

    9.0
    Perfectly located and very nice staff people.
    • Family with young children
    • TWO BEDROOM WITH BALCONY
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is well located on ocean drive which is a famous avenue so do expect some noises as well during the night. The room we had was very dark since the view was on another building, we couldn't really enjoy the balcony.

    William and all the staff people are very nice and helpful, very smiley and willing to give you any information you might need during your stay. The hotel is perfectly located on ocean drive and just one min walk from the beach, restaurants, coffees, bars and the famous Miami Beach picturing place. Beautiful view from the rooftop pool and well decorated. They give you beach towels if you need it and the chairs as well you can carry on the back. There is a balcony at the lobby room too. The apartment/room we had was very clean and with the necessary amenities.

    Stayed in August 2023

  • Reviewed: June 16, 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • King Studio with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Elevators or slow

    Did no they had breakfast

    Stayed in June 2023

  • Reviewed: May 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • CITY VIEW ONE BEDROOM
    • Stayed 2 nights
    • Submitted from a mobile device

    we left nike trainers and very difficult to get in contact with hotel

    Stayed in May 2023

  • Reviewed: May 8, 2023

    9.0
    Great facility and strategically located
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    We experienced some noise in the morning from a construction in the building.

    Modern and ample rooms with a great location

    Stayed in May 2023

  • Reviewed: April 8, 2023

    8.0
    lovely place
    • Leisure trip
    • Family with young children
    • OCEAN VIEW ONE BEDROOM
    • Stayed 2 nights
    • Submitted from a mobile device

    noisy, only one layer window glass doesn’t protect your sleep when everyone is posing on the strip with loud motor and music

    top location right at the Ocean Drive beachfront. lovely pool with perfect view. clean and spacious room 310. good restaurants and beach close by

    Stayed in April 2023

  • Reviewed: April 3, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    Bathroom is too small

    Location

    Stayed in March 2023

  • Reviewed: March 14, 2023

    7.0
    Great location but run down hotel.
    • Leisure trip
    • Group
    • OCEAN VIEW ONE BEDROOM
    • Stayed 4 nights

    The roof top pool was run down and therefore with did not not spend anytime there. The room needed a good paint job and seemed run down. We we could see the ocean from the room but the windows were tiny. No bar or restaurant at this hotel and not even a vending machine or snack bar.

    Great location, close to beach and dinning. Staff was accommodating on our last day there allowing us to use beach chairs and bikes even after we had checked out.

    Stayed in March 2023

  • Reviewed: February 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    Construction

    Clean, everyone nice, pool

    Stayed in February 2023

  • Reviewed: January 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 5 nights
    • Submitted from a mobile device

    Location

    Stayed in December 2022

  • Reviewed: January 11, 2023

    8.0
    Great
    • Travelers with friends
    • OCEAN VIEW ONE BEDROOM WITH BALCONY
    • Stayed 7 nights
    • Submitted from a mobile device

    The Valet Service very bad

    Location

    Stayed in January 2023

  • Reviewed: December 30, 2022

    8.0
    Great location and staff, but too expensive for the accommodations
    • Leisure trip
    • Family with young children
    • OCEAN VIEW ONE BEDROOM WITH BALCONY
    • Stayed 3 nights
    • Submitted from a mobile device

    Cheap improvements and high cost relative to value.

    The location and staff were both fantastic. I want to give this hotel a superior review; however, I feel like it is an old apartment building that they are trying to glitz up, but on a cheap budget. I stayed in the one bedroom with a balcony and ocean view. The sofa was too big to fit on any wall other than the one right in front of the sliding door to access the balcony. Improvements were poorly done. For almost $600/night give or take, I thought the improvements would have been done to a higher standard. That said, the staff was very accommodating and friendly (and I slept great every night). My 24 year old son slept on the sofa bed. While the stay was comfortable I don’t think I would book this property again because of the cost. Again, A plus for the staff.

    Stayed in December 2022

  • Reviewed: October 12, 2022

    8.0
    Good
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    No refrigerator in the room

    Stayed in October 2022

  • Reviewed: October 2, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Studio with Balcony
    • Stayed 8 nights
    • Submitted from a mobile device

    The location is amazing. The rooms are clean. We were asking to change our room and the manager Eric was very accommodating. Everything is great about this hotel. Would come back

    Stayed in September 2022

  • Reviewed: September 19, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    dated shared amenities

    location

    Stayed in August 2022

  • Reviewed: September 17, 2022

    7.0
    Nice, spacious room with a great location.
    • Leisure trip
    • Family with young children
    • OCEAN VIEW ONE BEDROOM
    • Stayed 2 nights
    • Submitted from a mobile device

    There was 2 roaches in the room, but when the staff was notified, we were told that’s normal!

    Eric, the manager, was amazing. He went above & beyond. The location in south beach is amazing. the property looks like it was newly renovated & they did a great job. everything from the hallways to the room are really nice and very clean.

    Stayed in September 2022

  • Reviewed: July 17, 2022

    9.0
    Excellent option for Miami Beach.
    • Leisure trip
    • Family with young children
    • OCEAN VIEW ONE BEDROOM
    • Stayed 4 nights
    • Submitted from a mobile device

    Access to rooms via two Lifts a bit painful.

    Location. Staff, particularly Robert, very helpful and informative.

    Stayed in July 2022

  • Reviewed: July 17, 2022

    8.0
    The hotel was clean and really enjoyed the bike rides.
    • Leisure trip
    • Couple
    • King Studio with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The balcony view of the ally that increased the price.

    The concierge and the pool

    Stayed in June 2022

Showing 1 - 25

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