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  5. Reviews of Boro Hotel

Reviews of Boro Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

38-28 27th Street, Long Island City, Queens, NY 11101, United States

#12 of 89 hotels in Queens

Guests' Choice

Review Score

Based on 649 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.3

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.0

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 2, 2025

    9.0
    Brilliant view of Manhattan
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Sadly, weren't able to make use of happy hour or the roof terrace as we were out all day. Next time!

    Love the location, the room and the view. Helpful staff and a fab local deli and pub on the next block.

    Stayed in August 2025

  • Reviewed: September 2, 2025

    9.0
    Excellent location very friendly staff and above all very clean
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 11 nights
    • Submitted from a mobile device

    Had some issue with ac but staff was very helpful and sorted immediately

    The location is excellent only 20 mins away from centre and Astoria reachable by taxi also it has a roof bar with an amazing city view

    Stayed in September 2025

  • Reviewed: August 29, 2025

    7.0
    Good
    • Couple
    • Two Bedroom Manhattan View Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Not enough lighting. The room was dark. Room service did not clean our room while we were there. Remote control did not work.

    Staff was friendly. The food was good. The room was spacious and liked the connecting rooms.

    Stayed in August 2025

  • Reviewed: August 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King or Queen Room with Balcony
    • Stayed 1 night

    Nothing

    Really lovely, large room. Great staff. Especially enjoyed the morning coffee and the lounge area in the lobby. The pizza restaurant was a plus for my daughter.

    Stayed in July 2025

  • Reviewed: July 24, 2025

    9.0
    Great short trip to the Big Apple, the Boro in LIC did deliver :)
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 2 nights

    I had the choice to take a smaller room with a view (queen bed) or larger room (king bed) with no view. I should have taken the king bed, my bad. The room was pretty small

    Great views from room and rooftop. The staff was fantastic, they had no problem checking us in earlier.

    Stayed in July 2025

  • Reviewed: July 17, 2025

    9.0
    Good location for trips in NY
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Good view on Manhattan

    Stayed in June 2025

  • Reviewed: July 10, 2025

    7.0
    very modern, great restaurant, a bit worn, friendly staff, paper thin walls.
    • Business trip
    • Solo traveler
    • Queen Room with Manhattan View Balcony
    • Stayed 3 nights

    1. The hotels is worn. The floors need to be sanded. The pole in the elevator is falling off. The doors are steel but hollow so you really hear everything from the neighbors - everything. There are 3 subway stations within a short walk. One is in a neighborhood prone to crime. Worth noting. But the other two are ok.

    Great view and amazing pizza in the restaurant downstairs. Loved that there was free coffee in the morning. Bed was comfortable and generally it was very quiet (unless there were noisy neighbors in the other room). Great quality toiletries. Very friendly staff.

    Stayed in June 2025

  • Reviewed: July 3, 2025

    9.0
    Excellent stay! Close to multiple subway stops, not far from Manhattan.
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    More ventilation in the bathrooms but that was all really

    Room was a good size, great AC, always very clean, lovely staff

    Stayed in July 2025

  • Reviewed: June 27, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hand held shower didn’t work, not enough towels- not much nearby

    Clean- great air conditioning

    Stayed in June 2025

  • Reviewed: June 26, 2025

    7.0
    Nice position. Very sparse hotel with comfortable beds
    • Leisure trip
    • Family with young children
    • King Room with Manhattan View Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The "balcony" was just a metal frame and no seating area. The aircon leaked in the bedroom. No b and b in the rate.

    The streamlined modern rooms and the views of Manhattan were spectacular

    Stayed in June 2025

  • Reviewed: June 20, 2025

    7.0
    We enjoyed our stay, very centrally located to a lot, comfortable and the staff was great
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a bit sparse, no drawers, tiny area for luggage and hanging stuff

    Great location, cool library of books!

    Stayed in June 2025

  • Reviewed: June 17, 2025

    8.0
    Clean, friendly and easy transportation to the city!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Location and price were a perfect fit for a weekend in the city!

    Stayed in June 2025

  • Reviewed: June 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King or Queen Room
    • Stayed 5 nights

    The rooms are really dark, even with all the lights on

    The rooftop has a gorgeous view, but it's a separate bar, so you'll find people who aren't staying at the hotel there. It is only open during its opening hours.

    Stayed in May 2025

  • Reviewed: June 14, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King or Queen Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    a lot of noises in the hallway

    Really liked the flexibility. the first room had some strange noise so they gave me another one that was really good!

    Stayed in June 2025

  • Reviewed: May 24, 2025

    9.0
    We had a great time in New York!
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing

    The hotel was very modern and clean with helpful and friendly staff. Our room was very comfortable with a small balcony and fantastic view over to the Manhattan skyline. The rooftop bar also has tasty pizza and a great view,especially when all the lights are coming on at night. John Browns bbq and Lost in Paradise rooftop bar are nearby and well worth a visit if you want something different to Manhattan.There are a few subway stations within walking distance and these easily connect you to lots of tourist spots and JFK airport in around 45 minutes. I would happily stay at this hotel again or recommend it to others.

    Stayed in May 2025

  • Reviewed: May 18, 2025

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Queen Room with Manhattan View Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The light in the bathroom was handing right in front of the mirror at eye level. Very poor design and placement. Tight it was a bit pricey

    Large room. Nice lobby

    Stayed in May 2025

  • Reviewed: May 12, 2025

    8.0
    very good. recommended hotel.
    • Leisure trip
    • Couple
    • King or Queen Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    More towels, washcloths, lotion in bathroom. More pillows. Noisy hallways.

    staff, food, location, views.

    Stayed in May 2025

  • Reviewed: May 12, 2025

    8.0
    Great hotel outside the tourist part of NYC so slightly cheaper. I say slightly!
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was perfect except their policy on left items in your room. Basically they immediately put anything in the trash and so we lost two very special items even though we hadn’t actually left the property.

    The style, the view, the staff, the food and happy hour!

    Stayed in May 2025

  • Reviewed: May 6, 2025

    9.0
    We’ll be back, for sure.
    • Leisure trip
    • Couple
    • Queen Room with Manhattan View Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    A bit tricky to work the AC.

    Comfortable bed, great staff and accessibility to the subway.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    9.0
    A good stay for one night
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    That our room only had one pedastal at the bed, no bedside lamps or lights close to the bed and no new USB chargers installed, only the ones on the alarm clock which chargers at low output. The room could do with a fridge, and not offered as an extra.

    The service from the staff were very good, and they were very helpful. It was the only establishment willing to accept the security deposit in cash. We did like the industrial feel and look of the hotel.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King or Queen Room with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Very little. Coffee stopping at 9am was a bit early.

    Desk staff room and location close to trains etc.

    Stayed in May 2025

  • Reviewed: May 5, 2025

    7.0
    Great base for exploring New York City.
    • Leisure trip
    • Couple
    • King or Queen Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Room wasn’t cleaned on first night. Door was left open by housekeeping one day.

    Nice spacious room with large bed. Great pizzas in the restaurant.

    Stayed in May 2025

  • Reviewed: April 25, 2025

    9.0
    Very good option for NYC
    • Leisure trip
    • Travelers with friends
    • King or Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is so and so, quiet but 10' from the metro.

    The room is very big and comfortable and with lots of light and quiet. We liked the industrial decoration amd the nice modern bathroom. The amenities also very good. Super clean also. Very friendly and professional staff.

    Stayed in April 2025

  • Reviewed: April 20, 2025

    9.0
    Great stay, comfortable, spacious, and a great location for the price.
    • Leisure trip
    • Couple
    • King or Queen Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The space was great, but there wasn’t much furniture - just a bed, two small bedside tables, and a desk and chair under the wall-mounted TV. It would have been nice to have an armchair or loveseat. With all the space we had, it felt a bit empty.

    It was the biggest hotel room we’ve had in NY for the price. Lots of room and the balcony was so nice to get some fresh air in the morning/evening. The location was good - short walk to subway and less than 15 minutes on the subway into Manhattan. Relatively quiet location with shops and restaurants nearby.

    Stayed in April 2025

Showing 1 - 25

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