939 West 5th Avenue, Anchorage, AK 99501, United States of America
#3 of 53 hotels in Anchorage
Guests' ChoiceBased on 876 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
9.3
Facilities
8.7
Staff
8.9
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Chakita
United States of AmericaParking was $36 a night
Property is in a great location in the midst of everything. Room is huge and clean. All employees were pleasant. Hotel has restaurants and bars as well as a Sauna and inside pool
Stayed in April 2024
Reviewed: April 9, 2024
Anne
United States of AmericaTemperature controls in rooms were on auto, making for a stuffy room, drain very slow in shower (staff was informed)
Good gathering areas in lobby, friendly staff
Stayed in April 2024
Reviewed: March 27, 2024
Ian
United States of AmericaAlthough the hotel is starting to look a little worn, and in need of a refresh... but it's still a great value with wonderful ambiance.
Restaurants and location. Fast internet.
Stayed in February 2024
Reviewed: March 24, 2024
Thad
United States of AmericaExpansive and diverse shops and restaurants.
The complete dignity of the experience with professional old Europe style hoteliers.
Stayed in March 2024
Reviewed: March 18, 2024
James
United States of AmericaThe heat is centrally controlled so you cannot control the temperature in the room. They had it set to 75 degrees and it was way too hot. We slept with the window open to compensate.
We've stayed here several times and enjoy the convenience and the view.
Stayed in March 2024
Reviewed: March 16, 2024
Marc
United States of AmericaOld
Stayed in February 2024
Reviewed: March 13, 2024
Dorota
United KingdomI was very disappointed with Crow's Nest restaurant- beautiful view, but that's where it ends...
Lovely room, friendly and accommodating staff, and a comfy bed - what else would one need? 😊 I also enjoyed the selection of restaurants/bars at the hotels and the souvenir shops.
Stayed in March 2024
Reviewed: March 11, 2024
Robyn
United States of AmericaThe front desk staff were not friendly or particularly helpful upon arrival.
The property was lovely. Our room was very clean and comfortable. The restaurants were great as were the onsite bars.
Stayed in March 2024
Reviewed: March 7, 2024
Grimaldi
United States of AmericaNo washer and dryer
Sauna and steam room made up for the fact that they didn't have a hot tub. Kids cut swimming time short because they couldn't warm up withhot tub though.
Stayed in March 2024
Reviewed: March 7, 2024
Jodi
United States of AmericaDeli closed early
Upscale. Much to do inside when it’s cold outside
Stayed in March 2024
Reviewed: March 4, 2024
Emily
United States of AmericaGreat location with lots of close by food options.
Stayed in March 2024
Reviewed: March 2, 2024
Susan
United States of AmericaI couldn’t get the TV to work right, it only got one channel.
I enjoyed the restaurants, bars and shops that are located in this hotel. The staff were friendly and the downtown location is convenient for attending a show.
Stayed in February 2024
Reviewed: February 24, 2024
Susan
United States of AmericaNothing
Location
Stayed in February 2024
Reviewed: February 22, 2024
Helen
United States of AmericaWifi was terrible. I couldn’t take a Zoom call from the room, and could barely check email.
Great location two blocks from Cook Inlet. Sweeping view of the mountain range that features the majestic Denali. Also enjoyed having full services (restaurants, snack bar, gift shops, athletic facilities, etc.) under one roof.
Stayed in February 2024
Reviewed: February 19, 2024
Ian
United States of AmericaNothing
Location and amenities
Stayed in February 2024
Reviewed: February 19, 2024
Karl
United States of AmericaNo on property parking though good vallet service
Didn’t know about breakfast
Stayed in February 2024
Reviewed: February 18, 2024
Kurtis
United States of AmericaThere was no fan in the bathroom, and the restaurants food, both the fettuccine Alfredo and the Spaghetti tasted like it had been cooked from frozen. Poor texture and bad flavor.
Great location, good choice of amenities. Very comfortable room.
Stayed in February 2024
Reviewed: February 17, 2024
Stephanie
ItalyEverything! The room, the view, the multiple bar and restaurant choices, the location, the overall atmosphere which was friendly and relaxed. Great experience
Stayed in February 2024
Reviewed: February 16, 2024
Renan
TurkeyIt is little oldish style
Location and our room view was amazing
Stayed in February 2024
Reviewed: February 2, 2024
Amanda
United States of AmericaThe price. Wouldn't spend it again.
Friendly staff and nice "campus".
Stayed in January 2024
Reviewed: January 30, 2024
Hansen
United States of AmericaEverything was great! No issues.
Breakfast was good. We chatted with a couple different people who are not even staying at the hotel, they come in from town to eat there. Fletchers and Crows Nest are a MUST!
Stayed in January 2024
Reviewed: December 24, 2023
Rosenda
United States of AmericaNO COMPLAINTS AT ALL!!!!
LOCATION WAS EXCELLENT!!!! THE ROOM WAS SO QUIET AND WE HAD A PEACEFUL NIGHT!!!!
Stayed in December 2023
Reviewed: December 11, 2023
Ian
United States of AmericaNothing, honestly.
The staff were courteous and very willing to help. The facilities were awesome. I thoroughly enjoyed my stay.
Stayed in December 2023
Reviewed: December 8, 2023
Melanie
United States of AmericaThe carpets need replaced stayed here twice in two different towers and they look the same. Unfortunately it's very obvious as soon as you walk in the room. They cheapen the look of the room where everything else is wonderful.
Love it here. The food, the shops, the location. Housekeeping is excellent everyone is friendly. The spa, live for it.
Stayed in December 2023
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