7815 Royal Street East, Deer Valley, Park City, UT 84060, United States of America
#6 of 99 hotels in Park City
Guests' ChoiceBased on 153 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
9.6
Facilities
8.9
Staff
9.3
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 26, 2024
Graehame
AustraliaAs all the shops across the road shut at about 6 , there is not much else to do locally so you have to take the shuttle down to Park City
We have stayed at the Chateaux many times before and it was flawless this time as it has been in the past It is expensive, but everything goes like clockwork from the front door it is across the road to Deer Valley resort , and other 50 m to the ski slopes the hotel has a shuttle that drops you down to Park city about 10 min away where you can go shopping or out to other restaurants they had an army of cleaners so room and hotel where always kept very clean , something that many hotels now try and do a minimum of Breakfast had excellent options , I am gluten free so had plenty of fresh fruit , gluten free cereal and bread Staff are always friendly and long term , work well as a team and value you as a guest Alex the assistant manager was always around and looking to help you in positive ways The onsite Cena restaurant for dinner has Italian inspired food and is very good excellent hot pools after skiing to relax in and chat with other guests there is a ski shop on site ,and a christys ski shop across the road We had a lovely week and zero issues
Stayed in February 2024
Reviewed: February 24, 2024
Angelo
SwitzerlandVery expensive. Old style. The description of the room was not realistic: I booked for 2 adults and 1 child (12) and there was only one bed smaller than queen size to fit the three of us
Near or at ski slopes, have ski rental in house, has the hot pool
Stayed in February 2024
Reviewed: January 19, 2024
Keri
United States of AmericaThe room itself was dated and quite small for the money but the service was very good.
The breakfast was great! The food was all fresh and great variety! The dinner at Cena was very good too. Having the shuttle take us to skiing and also to local dining was wonderful.
Stayed in January 2024
Reviewed: December 23, 2023
John
United States of AmericaHouse keeping poorly organized and avg quality. Training not good. People nice and tried hard.
Stayed in December 2023
Reviewed: November 28, 2023
Lawrence
United States of AmericaWould have been nice if parking was complimentary vs. charge per night.
Location, decor, classy, great for families, great amenities, staff were polite, helpful and attentive.
Stayed in November 2023
Reviewed: November 26, 2023
Connor
United States of AmericaEverything at the chateaux was amazing. We couldn’t believe the hotel grounds. The staff and stay was exceptional. The off season pricing was so reasonable. We will be back every year. We loved it.
Stayed in November 2023
Reviewed: September 24, 2023
Luis
United States of AmericaExcellent service from the staff. Our Room was spotless. The property is beautiful and we can't wait to come back
Stayed in September 2023
Reviewed: August 23, 2023
Mark
United States of AmericaNothing! Fantastic property
I can not recommend this place enough!! There was an issue with my reservation and the manager fixed it quickly and graciously. After only one night, the staff called me by name as I would come and go. Do not hesitate to book here. I will definitely book again next time I’m in the area.
Stayed in August 2023
Reviewed: July 5, 2023
Karen
United States of Americano room service
Room, balcony, pool with hot tubs, courtesy shuttle
Stayed in July 2023
Reviewed: June 26, 2023
Steven
United States of America$30 parking fee
Great amenities.
Stayed in June 2023
Reviewed: May 4, 2023
Amanda
United States of Americaexpensive
beautiful and near the ski mountain
Stayed in April 2023
Reviewed: March 28, 2023
Rebecca
United KingdomVery noisey fridge disturbed sleep, window didn’t open easily, room temperature hard to regulate, bathroom cold.
Great staff, nice food, pool and hot tub were good too. Shuttle service very handy and efficient. Very close to ski lifts. Good family hotel.
Stayed in March 2023
Reviewed: January 4, 2023
Christina
United States of Americastaff shuttle service cleanliness service
Stayed in January 2023
Reviewed: December 3, 2022
Rebecca
United States of AmericaTelevision service was disrupted by the weather.
Appreciated easy access to guest parking from the lobby. Helpful and quick response from maintenance when the gas fireplace wasn’t working.
Stayed in December 2022
Reviewed: August 28, 2022
Todd
United States of AmericaCouldn’t stay longer
Location location location
Stayed in August 2022
Reviewed: August 9, 2022
Jeanine
United States of AmericaThe van driver was super great! Nice to talk to and super helpful. He made our stay so much better!
Stayed in July 2022
Reviewed: August 9, 2022
Stacy
United States of AmericaOur bathroom was too small. no counter at all, no where to set it out anything, the sink didn’t drain and the lighting was very poor.
The setting and the service.
Stayed in August 2022
Reviewed: August 7, 2022
Kate
United States of Americabeautiful atmosphere, amazing staff
Stayed in August 2022
Reviewed: August 4, 2022
Barbara
United States of AmericaIncorrect records about my free breakfast; didn't offer the smores kit upon arrival; room wasn't entirely clean - crumbs on chairs, etc
Free breakfast was great; location was great (by hiking and beautiful area)
Stayed in August 2022
Reviewed: July 30, 2022
David
United States of AmericaEverything was great!
The breakfast is great.
Stayed in July 2022
Reviewed: July 16, 2022
Carlos
United States of AmericaBathroom was a bit small
Breakfast, transportation, service, location
Stayed in July 2022
Reviewed: June 19, 2022
Candace
United States of AmericaThe room was really nice, big and offered a nice patio that looked out onto the courtyard. We loved the tranquility of the property we could hear the birds chirping and breeze blowing. It was an ideal location set just a few minutes from Main Street. My favorite part was the complementary ride share that the hotel offered. The shuttle driver was very helpful pointing out restaurant and gave us great tips on fun places to go. We will definitely be back to this place!
Stayed in June 2022
Reviewed: March 22, 2022
Donald
United States of Americathe facility is presently upgrading their pool/spa area but they did arrange the use of the Stein facilities
wonderful location; beautiful accommodations; friendly & helpful staff; shuttle service was excellent; food was better than expected;
Stayed in March 2022
Reviewed: March 13, 2022
Simon
United States of AmericaConcierge service was disappointing. Concierge made restaurant reservations for us and was supposed to cancel but didn’t so we got charged a cancellation fee. Hotel offered us a free meal but we still got charged for it. Hopefully, the hotel will take care of their mistake. Disappointed that the pool and spa was under renovation. The shuttle service at busy times is poor.
accommodation and location
Stayed in February 2022
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