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  5. Reviews of The Chateaux Deer Valley

Reviews of The Chateaux Deer Valley This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7815 Royal Street East, Deer Valley, Park City, UT 84060, United States of America

#6 of 99 hotels in Park City

Guests' Choice

Review Score

Based on 153 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    8.9

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2024

    10
    Relaxing stay at Deer valley
    • Leisure trip
    • Group
    • One Bedroom Suite
    • Stayed 6 nights

    As all the shops across the road shut at about 6 , there is not much else to do locally so you have to take the shuttle down to Park City

    We have stayed at the Chateaux many times before and it was flawless this time as it has been in the past It is expensive, but everything goes like clockwork from the front door it is across the road to Deer Valley resort , and other 50 m to the ski slopes the hotel has a shuttle that drops you down to Park city about 10 min away where you can go shopping or out to other restaurants they had an army of cleaners so room and hotel where always kept very clean , something that many hotels now try and do a minimum of Breakfast had excellent options , I am gluten free so had plenty of fresh fruit , gluten free cereal and bread Staff are always friendly and long term , work well as a team and value you as a guest Alex the assistant manager was always around and looking to help you in positive ways The onsite Cena restaurant for dinner has Italian inspired food and is very good excellent hot pools after skiing to relax in and chat with other guests there is a ski shop on site ,and a christys ski shop across the road We had a lovely week and zero issues

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Was good but way to expensive
    • Leisure trip
    • Family with young children
    • Studio Room with Queen Murphy Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    Very expensive. Old style. The description of the room was not realistic: I booked for 2 adults and 1 child (12) and there was only one bed smaller than queen size to fit the three of us

    Near or at ski slopes, have ski rental in house, has the hot pool

    Stayed in February 2024

  • Reviewed: January 19, 2024

    9.0
    A great trip all in all
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Queens
    • Stayed 3 nights
    • Submitted from a mobile device

    The room itself was dated and quite small for the money but the service was very good.

    The breakfast was great! The food was all fresh and great variety! The dinner at Cena was very good too. Having the shuttle take us to skiing and also to local dining was wonderful.

    Stayed in January 2024

  • Reviewed: December 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Hotel Room with Two Queens
    • Stayed 4 nights
    • Submitted from a mobile device

    House keeping poorly organized and avg quality. Training not good. People nice and tried hard.

    Stayed in December 2023

  • Reviewed: November 28, 2023

    10
    Amazing Christmas Location for Families looking for some Winter Fun.
    • Leisure trip
    • Family with young children
    • One Bedroom Suite with Two Queens
    • Stayed 5 nights
    • Submitted from a mobile device

    Would have been nice if parking was complimentary vs. charge per night.

    Location, decor, classy, great for families, great amenities, staff were polite, helpful and attentive.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Everything at the chateaux was amazing. We couldn’t believe the hotel grounds. The staff and stay was exceptional. The off season pricing was so reasonable. We will be back every year. We loved it.

    Stayed in November 2023

  • Reviewed: September 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent service from the staff. Our Room was spotless. The property is beautiful and we can't wait to come back

    Stayed in September 2023

  • Reviewed: August 23, 2023

    10
    Beautiful place with everything you need
    • Leisure trip
    • Couple
    • Hotel Room with Two Queens
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing! Fantastic property

    I can not recommend this place enough!! There was an issue with my reservation and the manager fixed it quickly and graciously. After only one night, the staff called me by name as I would come and go. Do not hesitate to book here. I will definitely book again next time I’m in the area.

    Stayed in August 2023

  • Reviewed: July 5, 2023

    10
    Beautiful facility, exceptional staff
    • Leisure trip
    • Family with young children
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    no room service

    Room, balcony, pool with hot tubs, courtesy shuttle

    Stayed in July 2023

  • Reviewed: June 26, 2023

    10
    The staff at the front desk & valet folks were very helpful.
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    $30 parking fee

    Great amenities.

    Stayed in June 2023

  • Reviewed: May 4, 2023

    9.0
    thanks for the memories
    • Leisure trip
    • Family with young children
    • One Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    expensive

    beautiful and near the ski mountain

    Stayed in April 2023

  • Reviewed: March 28, 2023

    8.0
    Lovely hotel and great staff.
    • Leisure trip
    • Couple
    • Hotel Room with King
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisey fridge disturbed sleep, window didn’t open easily, room temperature hard to regulate, bathroom cold.

    Great staff, nice food, pool and hot tub were good too. Shuttle service very handy and efficient. Very close to ski lifts. Good family hotel.

    Stayed in March 2023

  • Reviewed: January 4, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe One Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    staff shuttle service cleanliness service

    Stayed in January 2023

  • Reviewed: December 3, 2022

    8.0
    Comfortable and well appointed.
    • Business trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Television service was disrupted by the weather.

    Appreciated easy access to guest parking from the lobby. Helpful and quick response from maintenance when the gas fireplace wasn’t working.

    Stayed in December 2022

  • Reviewed: August 28, 2022

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Luxury One Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Couldn’t stay longer

    Location location location

    Stayed in August 2022

  • Reviewed: August 9, 2022

    9.0
    We will definitely be back!
    • Leisure trip
    • Family with young children
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night

    The van driver was super great! Nice to talk to and super helpful. He made our stay so much better!

    Stayed in July 2022

  • Reviewed: August 9, 2022

    8.0
    Overall we had a very nice stay and thoroughly enjoyed the great staff and service.
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Our bathroom was too small. no counter at all, no where to set it out anything, the sink didn’t drain and the lighting was very poor.

    The setting and the service.

    Stayed in August 2022

  • Reviewed: August 7, 2022

    10
    i will be returning
    • Leisure trip
    • Family with young children
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    beautiful atmosphere, amazing staff

    Stayed in August 2022

  • Reviewed: August 4, 2022

    8.0
    Great location and beautiful property
    • Leisure trip
    • Solo traveler
    • Studio Room with Queen Murphy Bed
    • Stayed 3 nights

    Incorrect records about my free breakfast; didn't offer the smores kit upon arrival; room wasn't entirely clean - crumbs on chairs, etc

    Free breakfast was great; location was great (by hiking and beautiful area)

    Stayed in August 2022

  • Reviewed: July 30, 2022

    10
    Great location and great service. I will come back. Soon I hope 😉
    • Leisure trip
    • Solo traveler
    • Studio Room with Queen Murphy Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great!

    The breakfast is great.

    Stayed in July 2022

  • Reviewed: July 16, 2022

    10
    Would return in a heartbeat.
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 2 nights

    Bathroom was a bit small

    Breakfast, transportation, service, location

    Stayed in July 2022

  • Reviewed: June 19, 2022

    9.0
    Nice, quiet and great location!
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The room was really nice, big and offered a nice patio that looked out onto the courtyard. We loved the tranquility of the property we could hear the birds chirping and breeze blowing. It was an ideal location set just a few minutes from Main Street. My favorite part was the complementary ride share that the hotel offered. The shuttle driver was very helpful pointing out restaurant and gave us great tips on fun places to go. We will definitely be back to this place!

    Stayed in June 2022

  • Reviewed: March 22, 2022

    10
    The facility helped to make our ski vacation perfect!
    • Leisure trip
    • Couple
    • Studio Room with Queen Murphy Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    the facility is presently upgrading their pool/spa area but they did arrange the use of the Stein facilities

    wonderful location; beautiful accommodations; friendly & helpful staff; shuttle service was excellent; food was better than expected;

    Stayed in March 2022

  • Reviewed: March 13, 2022

    9.0
    accommodation, food and location was great.
    • Leisure trip
    • Family with young children
    • Luxury One Bedroom Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    Concierge service was disappointing. Concierge made restaurant reservations for us and was supposed to cancel but didn’t so we got charged a cancellation fee. Hotel offered us a free meal but we still got charged for it. Hopefully, the hotel will take care of their mistake. Disappointed that the pool and spa was under renovation. The shuttle service at busy times is poor.

    accommodation and location

    Stayed in February 2022

Showing 1 - 25

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