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  5. Reviews of The Cliffs Hotel and Spa

Reviews of The Cliffs Hotel and Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2757 Shell Beach Road, Pismo Beach, CA 93449, United States of America

#11 of 29 hotels in Pismo Beach

Guests' Choice

Review Score

Based on 510 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.6

  • Staff

    9.0

  • Value for money

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    A relaxing getaway with an amazing view
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast included, 20$ for vallet parking or close parking

    Beautiful view, calming atmosphere, gracious staff

    Stayed in March 2024

  • Reviewed: March 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was great

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive

    Beautiful

    Stayed in March 2024

  • Reviewed: February 1, 2024

    10
    Heaven on Earth
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The incredible view, access to the beach, the ability to walk the bluff...all were perfect. The room was clean and comfortable. The staff was friendly and always helpful.

    Stayed in January 2024

  • Reviewed: January 31, 2024

    9.0
    Would return during off season, very romantic for a special occasion or get away.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Staff more personal at check in to be more welcoming.

    Loved the Spa, pool & restaurant. Location was amazing!

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Beautiful beach view!
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful hotel, great beach views and delicious food with a view at the restaurant.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    10
    I like the staff they were great
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 2 nights

    view and staff

    location and staff

    Stayed in January 2024

  • Reviewed: December 29, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    A great experience

    Stayed in December 2023

  • Reviewed: December 27, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Excellent service, great location and amazing experience

    Stayed in December 2023

  • Reviewed: December 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Good food, nice spa, great views!

    Stayed in November 2023

  • Reviewed: November 26, 2023

    10
    Very nice stay everything was nice from the room to the pool the service the manger even handled a problem very well the
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    I honestly can’t say anything bad everything was perfect

    Very clean and quiet

    Stayed in November 2023

  • Reviewed: November 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    The price! It is still too expensive. This pandemic has made corporate America more corrupt and greedy than ever. I did not like that that dogs are allowed. It is gross. This man had a big dog and it stunk like hell!!! I had the bad luck of bumping into him at the restaurant and I wanted to vomit!!!

    The staff was amazingly accommodating. The facilities fabulous. The restaurant delicious . The rooms spacious and super clean. The trail to walk clean and very well lit and good signs preventing you to stay off the cliffs. The self parking is not bad at all. Super empty as people are lazy and don't want to walk 3 minutes to park. I thought it was wonderful. Gave me a chance to get in a few more steps in. By the way self parking off site is FREE! Valet parking is $20 per day.

    Stayed in November 2023

  • Reviewed: November 22, 2023

    10
    A great location for some much needed R&R
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful location and great amenities

    Stayed in November 2023

  • Reviewed: November 21, 2023

    10
    Beautiful time and amazing views!! Will definitely be back.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Stayed in November 2023

  • Reviewed: November 12, 2023

    10
    Absolutely beautiful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect

    Absolutely beautiful views beautiful hotel amazing staff

    Stayed in November 2023

  • Reviewed: November 9, 2023

    8.0
    Will return often!!
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    We were pleasantly surprised at how nice this hotel was. Had dinner at Marisol and it was really good and the service was exceptional!!

    Stayed in November 2023

  • Reviewed: October 29, 2023

    10
    We will be back
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 2 nights

    Nothing to say everyone was so nice and helpful

    View, room and location

    Stayed in October 2023

  • Reviewed: October 10, 2023

    10
    It was relaxing and rejuvenating
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Wish the pool was open longer

    It’s beautiful and staff are great and the restaurant is good

    Stayed in September 2023

  • Reviewed: October 9, 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Black out Drapes in the Rooms

    The property has a beautiful widespread front grass walkway path directly in front of the fabulous Avila Beach Bay, maybe they call it Morro rock Morro Beach pay absolutely spectacular.

    Stayed in October 2023

  • Reviewed: September 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 2 nights

    Mattress was too soft for me but maybe not for others.

    Excellent front desk. Valet was superb. Loved the hot tub and pool.

    Stayed in September 2023

  • Reviewed: September 19, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    This place is absolutely gorgeous Jake from the front desk was amazing and helpful and gave us a upgrade and champagne for our honeymoon

    Stayed in September 2023

  • Reviewed: August 31, 2023

    9.0
    Great stay in a beautiful area. Would return.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Partial Ocean View
    • Stayed 1 night

    All was good, could possibly benefit from some minor upgrades to the bathrooms, but honestly all was good.

    Location is phenomenal, beautiful location. view was great, the room was nice, oceanfront with balcony.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Partial Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Didn't get our $200 credit from booking.com yet

    The electricity was off so we had no hot water or elevators. We didn't get our room credit from booking.com for $200.00 yet.

    Stayed in August 2023

  • Reviewed: August 28, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing. Everything was perfect

    The staff was wonderful and the breakfast was good. The rooms were beautiful and comfortable.

    Stayed in August 2023

Showing 1 - 25

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