44 West 63rd Street, Upper West Side, New York, NY 10023, United States of America
#383 of 409 hotels in New York
Guests' ChoiceBased on 2800 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
9.1
Facilities
6.6
Staff
8.0
Value for money
6.5
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Charles
United States of AmericaLocation and convenience
Courtesy of the woman at my checkin. Clean, comfortable and quiet.
Stayed in April 2024
Reviewed: April 17, 2024
Kerryn
AustraliaThe room is TINY, as are the beds. We were all very much on top of each other and wrestling for space. We were sidestepping around the room once we and our luggage were in. The hotel is very expensive for what you actually get.
Location is great and staff are super friendly and accommodating. The shower is wonderful.
Stayed in April 2024
Reviewed: April 12, 2024
Didier
United States of AmericaHotel seriously need a room update (bathroom, A/C,...)
Fantastic location to attend a concert/opera at Lincoln Center. Easy process checking in/out. Courtesy and service of Luggage room staff.
Stayed in March 2024
Reviewed: April 12, 2024
Andy
United States of AmericaShower head didn’t work. Bed was stiff. No view of anything.
Location and price. The staff was excellent.
Stayed in April 2024
Reviewed: April 12, 2024
Todd
United States of AmericaThe Concierge failed to explain the best way to walk to Grand Central Station.
Stayed in April 2024
Reviewed: April 11, 2024
Andrzej
United KingdomWater in the shower took ages to turn hot. We were on the first floor and windows were covered because the view was on to the outside AC units. The was accousting coming and green noise in the room but it wasn't the AC as the latter wasn't working.
Located right next to the central park and a metro station. Clean rooms. Friendly staff. I'm not sure about New York prices in general but I guess it was good value for money.
Stayed in April 2024
Reviewed: April 10, 2024
Gergely
Hungary- VERY dirty carpet - Weird toilet - Weird shower - Old room - Can't open blinds
- Good location - Nice lobby - Nice cleaning lady staff - Clean bedsheet - Clean bathroom
Stayed in April 2024
Reviewed: April 7, 2024
Bonnar
IrelandNo facilities for tea or coffee in the hotel room.
Stayed in April 2024
Reviewed: April 6, 2024
Brian
IrelandNo pool although advertised (closed). No cast to TV ability from personal devices. Room was very dark and way too warm. No tea/coffee facilities.
It's a nice hotel, staff were very friendly and helpful.
Stayed in April 2024
Reviewed: April 1, 2024
Keith
United States of AmericaI would have liked an early accesible place for coffee in the morning and not having to walk several blocks to the nearest shop.
We chose the hotel for the location to Lincoln Center, and it was perfect.
Stayed in March 2024
Reviewed: March 28, 2024
Frank
IrelandNo breakfast no normal bar for guests apart from a very over expensive rooftop bar
Ok . Close to central park and Broadway
Stayed in March 2024
Reviewed: March 25, 2024
Gillian
United States of AmericaThe rooms are getting very worn and shabby looking.
The front desk staff are very helpful, especially Pasquale.
Stayed in March 2024
Reviewed: March 18, 2024
Colleen
United States of AmericaMy room was very run down. The paint was chipping and the side tables had scratches all over. Plus one of the picture frames was on the ground. Just round expect a higher level for the amount i paid for the room.
Friendly and helpful front desk staff and doormen.
Stayed in March 2024
Reviewed: March 18, 2024
Giorgio
United States of AmericaRooms are too old, carpet is old. A/C was blasting and wouldn’t turn off, I had to unplug the machine. Rooms really need to be upgraded
Location, lobby, staff
Stayed in March 2024
Reviewed: March 15, 2024
Jan
United States of AmericaLocation across from Lincoln Center and restaurants nearby and close to subway
Stayed in March 2024
Reviewed: March 15, 2024
Marisa
United States of AmericaRoom was too hot w even after had staff work in regulator and open window. Very noisy fan.
Location excellent. Very comfortable bed
Stayed in March 2024
Reviewed: March 9, 2024
Schoolteacher
United States of AmericaThe facility needs to be freshened up and updated to live up to it's pricing. Bathrooms are tiny. Valet parking is overpriced.
The Empire is always about location and staff for me. From the bellman to housekeeping, every staff member has been top notch. Being directly opposite to Lincoln Center is perfect for us The beds are very comfortable.
Stayed in March 2024
Reviewed: March 9, 2024
Martha
United States of AmericaThough the location of the hotel was fabulous the view from my room was not good and I wasn't able to appreciate the location from the room. There were some spots that had been neglected by the cleaning staff. Specifically behind the bathroom door. To be fair the staff probably doesn't clean with the door closed because the bathroom is tiny. But these spots were quite obvious when you're in the bathroom with the door closed.
The location was my reason for choosing The Empire and I was pleased by how close it is to Lincoln Center and Central Park. It feels cozy and elegant with a bit of an 80's vibe. Not generic like many hotels.
Stayed in February 2024
Reviewed: March 7, 2024
Matthildur
PeruGreat location and nice room. Very good restaurants in the neighborhood. Lincoln center is a +
Stayed in December 2023
Reviewed: March 4, 2024
Izabela
United States of AmericaThe windows are not sound proof, can hear the traffic at night and there was strong wind I heard whistling on the window unsealed frame
Room much bigger than last time. Super convenient to go to Met Opera
Stayed in February 2024
Reviewed: March 1, 2024
Roksolana
United States of AmericaNo restaurant
Convenient since we were going to the opera.
Stayed in February 2024
Reviewed: February 29, 2024
Edward
United States of AmericaWas on lower level so had to out up with street noise
location of hotel
Stayed in February 2024
Reviewed: February 26, 2024
Catherine
United States of AmericaLocation, staff, cleanliness
Stayed in February 2024
Reviewed: February 23, 2024
Peter
CanadaNo refreshments in hotel - had to get all dressed to go out in cold for tea/coffee. Resto adjacent is $$$.
Great location for my interests - opera & ballet & symphony. and MOMA & Metropolitan Museum. Convenient to the subway. Sandwiches & sweets & coffee across the square.
Stayed in February 2024
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