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  5. Reviews of Fairmount Hotel, in the Unbound Collection by Hyatt

Reviews of Fairmount Hotel, in the Unbound Collection by Hyatt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

401 South Alamo Street, San Antonio, TX 78205, United States

Review Score

Based on 99 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.5

  • Location

    9.4

  • Facilities

    9.1

  • Staff

    9.1

  • Value for money

    8.7

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Balcony
    • Stayed 2 nights

    The location is excellent. Next to Hemisphere Park and La Villita, walking distance to the Alamo and Riverwalk, but also close to more eclectic venues on S. Alamo Street. Our room was very comfortable and quite. There are two excellent restaurants onsite, and a great lobby bar and rooftop bar. This hotel was built in 1906 and still has that charm - but with modern furnishings. Hotel staff were exceptional.

    Stayed in July 2025

  • Reviewed: April 24, 2025

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • One-Bedroom Suite with Two Queen Beds and Sofa Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I did not like how the information was presented on Booking.com. The booking mentioned "breakfast included" but the final invoice shows $50 vouchers applied for breakfast charges. If it was made clear at the time of booking that it's actually not a free breakfast but a 50 dollar breakfast voucher, it would not be misleading.

    Staff, location, property were fantastic.

    Stayed in April 2025

  • Reviewed: January 31, 2025

    10
    Quiet, Cozy Stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is cozy and in a great location near the River Walk. Our room was clean, quiet, and spacious. The beds and pillows were comfortable. The staff is friendly and helpful.

    Stayed in January 2025

  • Reviewed: January 8, 2025

    10
    fantastic location and style!
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    greta restaurant!

    Stayed in December 2024

  • Reviewed: December 29, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful room, great location

    Stayed in December 2024

  • Reviewed: December 26, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast. Road construction in front of the hotel, very noisy.

    bed is very comfortable. Valet parking fee’s waived. The history of the hotel.

    Stayed in December 2024

  • Reviewed: December 15, 2024

    8.0
    Comforable room and good location. Restaurant for dinner atached to hotel also good. No breakfast facilities, but plenty
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    -

    Location near riverwalk and convention centre. High ceilings. Historical building

    Stayed in December 2024

  • Reviewed: December 9, 2024

    10
    Great place to stay in a great location.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t have anything I didn’t like.

    The property was adorable. It was all dressed up for the holidays and it is a beautiful historic building. The rooms were clean and newly remodeled. The beds were very comfortable.

    Stayed in December 2024

  • Reviewed: November 21, 2024

    10
    Great boutique hotel in downtown San Antonio
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    The property is within walking distance of the River Walk, the Alamo and the Hemisphere. The staff couldn’t have been better. The restaurant was outstanding and the service was excellent.

    Stayed in November 2024

  • Reviewed: October 31, 2024

    10
    Great location, beautiful boutique hotel.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didn’t like that the hotel charged me more than what Booking showed I would be paying. Almost $200 more! We returned from a concert at the Alamodome asking for one drink at the bar for 4 ladies. The bartenders were still behind the bar and patrons were still drinking and they told us they were closed. Seriously, they couldn’t pour 4 glasses of Chardonnay? Otherwise, hotel is perfect!

    Stayed in October 2024

  • Reviewed: October 30, 2024

    9.0
    Lovely boutique hotel.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The room key didn't work in the door properly. Need instructions on how to use the coffee machine and the phone.

    Great location near the Alamodome, La Villita, and Hemisphere Park.

    Stayed in October 2024

  • Reviewed: October 28, 2024

    9.0
    I loved it, because is one clear and clean space.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    I don't have one Opinion about this

    I liked the location, cleanliness and confort.

    Stayed in October 2024

  • Reviewed: October 3, 2024

    10
    We loved staying at this lovely hotel!!!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was so spacious and clean!! Perfect location- across the street from La Villita, where wedding was held.

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Wow
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The color scheme was perfect. I just remodeled home but in the next 10+ years Id redo my bathroom just like y'all's 🤩 gorgeous. The couch was so cute comfy and loved the fabric

    Stayed in September 2024

  • Reviewed: September 14, 2024

    10
    Great Stay!
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No fault of the Fairmount, but beware of vehicle burglaries in self park paid parking lot across the street. Don't leave anything in your vehicle ...... not even for a few minutes!

    Friendly staff, clean rooms & good location!

    Stayed in September 2024

  • Reviewed: August 23, 2024

    10
    It was a delightful stay. Accommodating, understanding staff in a very pleasant environment.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Self parking without being charged.

    The location was perfect for walking to and from the Alamodome and Riverwalk. There's quite a bit of construction going on so walking was the only option, really. There is no self parking at this hotel, however. Valet or parking at a nearby lot are your options.

    Stayed in August 2024

  • Reviewed: August 19, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The parking cost was too expensive. A fee of $20 to $25 is more reasonable.

    I liked the decor. I also liked the location.

    Stayed in July 2024

  • Reviewed: August 15, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The road construction at the moment but I imagine it will only improve the experience once finished

    Everything about the remodel was respectful to the building itself keeping the historic integrity, the staff was incredible, Brandon and Rick were both kind and accommodating.

    Stayed in August 2024

  • Reviewed: August 6, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was super comfortable. Perfect location. Across from La Villita. Construction is going on in front of hotel, but didn't bother us. Restaurants on property are excellent. Love the roof top bar.

    Stayed in August 2024

  • Reviewed: July 30, 2024

    10
    Girl's vacation
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We liked everything about the hotel

    I loved the room and the whole hotel was so beautiful. We can't wait to visit the hotel again in the future.

    Stayed in July 2024

  • Reviewed: July 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Downtown construction is annoying but still enjoyed our stay

    Location is excellent. Nice rooms and clean.

    Stayed in July 2024

  • Reviewed: July 27, 2024

    8.0
    Up in the air
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    My wife took 3 shampoo bottles thinking they were complementary,but they were not I got charged 144$ for them. When I called and ask they made it sound they were stolen 😞

    The place was great and beautiful.

    Stayed in June 2024

  • Reviewed: July 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The historical building was beautiful and class act staff

    Stayed in July 2024

  • Reviewed: July 2, 2024

    9.0
    Great location. Close to riverwalk. Great Roof top bar.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Roof top Bar.

    Stayed in June 2024

Showing 1 - 25

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