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  5. Reviews of The Heritage Inn

Reviews of The Heritage Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

721 Beach Avenue, Cape May, NJ 08204, United States of America

#26 of 27 hotels in Cape May

Guests' Choice

Review Score

Based on 491 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    9.5

  • Facilities

    8.0

  • Staff

    8.7

  • Value for money

    7.6

  • Free WiFi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: December 5, 2023

    9.0
    2 Double bed room with ocean view was very nice. Simple, but clean and comfortable.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Two Double Beds-Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    Stairs were a bit much, but we were well warned beforehand so that was our problem. We had never stayed there before.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    7.0
    I would definately stay here again particularly for the view. Room number 26!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The first thing I noticed was toothpaste stuck in the sink and two hairs in the sink. The room was not preheated at all. Only 49 degrees and the refrigerator effect kept the bed cold well after getting in!!

    The location was perfect since I was a vendor in the craft show. The bed was super comfortable. The carpeting needed cleaning and the bathroom was very dated.

    Stayed in December 2023

  • Reviewed: December 4, 2023

    9.0
    Would stay there again
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I’m handicap and found the ramp to be way too steep. Also, the towels left a lot to be desired. Needed a 2nd hand towel at keast

    Pretty much everything

    Stayed in December 2023

  • Reviewed: October 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds-Ocean View
    • Stayed 3 nights

    Other than it being rather expensive for off-season, nothing could have been better, the room and location were great.

    Our room on the 3rd floor had a great view of the boardwalk and the ocean. Although I hated climbing the stairs with bad knees, it was well worth it. The room was clean and the beds were very comfortable. We had a corner room at the end that had windows on both sides that opened, allowing us to enjoy the sea air.

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room with Two Double Beds-Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Others staying there would stare at us going in and out. Not sure if they were living there or not, but it was uncomfortable to be watched by people sitting on first floor every time we would come and go. They were always sitting outside.

    Location

    Stayed in July 2023

  • Reviewed: October 8, 2023

    9.0
    Great.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    This sounds petty, but I am very environment-conscious. For the coffee, could you have separate sugar and creamer packages rather than the combined package which include one straw, one creamer, one sugar, and one saccharine and one napkin, all wrapped in cellophane? I only use the creamer, so the rest, I gather, goes into the garbage. I see the hygiene of it all but it is rather wasteful.

    Staff was very kind and changed our room to one on the ground floor, which was better for my husband who has trouble walking. As it was, the room was also very close to a parking area, so he only need to go about fifteen steps from the car to the room, which was perfect.

    Stayed in October 2023

  • Reviewed: September 24, 2023

    8.0
    Excellent location, plan to return!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Excellent location and friendly staff. Bonus pool onsite.

    Stayed in August 2023

  • Reviewed: September 20, 2023

    8.0
    It was nice, liked being across from restaurants , shops.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds-Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    No handicap parking, not enough chaises by pool or umbrellas.

    Location was very good , rooms was clean

    Stayed in August 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    location

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Great location, friendly staff and convenient parking
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The only negative is the noise. We were on the bottom floor and unfortunately were woken up at dawn each morning by sounds above us (walking, stomping, etc).

    This property has an excellent location. It’s right across from the beach, and is within short walking distance to many local restaurants, shops and the promenade.

    Stayed in September 2023

  • Reviewed: August 19, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted from a mobile device

    The noise from people above us stomping around late at night and early in the morning was annoying.

    Prime location across from food and coffee...oh and the beach.

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location for me is decision to stay.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    8.0
    The best part was that the weather held up...no rain whatsoever...
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 3 nights

    Definitely not alot of parking...Only 3 or 4 spaces in the front.

    The beach was across the street from the Inn. There is no parking really. There is a lot behind the building where you have to walk through the pebble path through another property. Everything else was close.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    Price

    Location

    Stayed in July 2023

  • Reviewed: August 3, 2023

    8.0
    Will probably reschedule another stay
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 4 nights
    • Submitted from a mobile device

    No elevator. Not handicap accessible except for 1 entry

    Stayed in July 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room with Ocean View
    • Stayed 1 night

    Expensive.

    Clean. Bed very comfortable. Parking.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    8.0
    Friendly and accommodating staff
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    across the street from the beach and convention center. located in the heart of all things to do

    Stayed in July 2023

  • Reviewed: July 28, 2023

    7.0
    Check in lady kinda rude. Not terrible but could’ve been better
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No couch

    Very clean

    Stayed in July 2023

  • Reviewed: July 27, 2023

    7.0
    Convenient location in front of beach, just pricey for small room and beds.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds-Ocean View
    • Stayed 1 night
    • Submitted from a mobile device

    It is very expensive for how small the rooms are, the beds should be queen size instead of full size for that price, I wish they included beach tags with their price, I wish the parking lot was directly behind it but you have to walk around the block and behind another lot further away.

    Liked the location, so close to the beach and nearby shops and restaurants. I liked that they had parking.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    Great Location in the Heart of Cape Maay
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location to walk to the Convention Center, Washington Street Mall and the beach.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room with Ocean View
    • Stayed 5 nights
    • Submitted from a mobile device

    great location

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    The inn was a nice stay, it was comfortable, the staff was super nice, however; the building across the street blocked o
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Two Double Beds-Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    Building across the street blocks the view of the beach

    Right across the street from the beach

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Great hotel, will stay again!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The cleaning lady start her day at 9 am, but the check out time at 11 am, she was so loud((

    Location was great! the hotel just 2 minets from the beach. Bads was comfortable and bad sheets and towels were clean and fresh (what is so important to me)

    Stayed in July 2023

  • Reviewed: July 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room with Ocean View
    • Stayed 2 nights
    • Submitted from a mobile device

    We paid for the room with a view. While there was a view it was via staircase. So if u leave your blinds open to see the view everyone climbing up n down can see your room. So that felt like inaccurate n misleading description.

    Hotel is at a very location, right across the beach. Rooms is of decent size and clean.

    Stayed in June 2023

Showing 1 - 25

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