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Reviews of The Arco powered by Sonder 3 stars

1234 Locust Street, Philadelphia, PA 19107, United States

#43 of 90 hotels in Philadelphia

Guests' Choice

Review score

Based on 589 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.2

  • Staff

    7.4

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 19 April 2024

    8.0
    Thermostat stat is controlled remotely
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    The room was too hot at night because of the Eco restrictions that the owner maintains on the thermostat.

    The bed was comfortable, and the sheets were nice. I like the keyless entry. The luggage storage in the lounge is an added perk.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Good value great comfort great location. Would recommend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Tea / coffee making facilities in lounge were poorly stocked so getting a cup of tea or coffee was impossible - this would have made a big difference as no facilities in the room

    Great location Lovely room Very clean Comfy bed.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Great location easy place to stay
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Location, bed was great

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    clean and fresh
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    it was clean and spacious

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Great place and value for money
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    All is automatic but very smooth organized. So for example luggage storage was really easy

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    It's a nice place and would stay there again.
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure was low and the shower did not drain well.

    Location was great. Cool old building.

    Stayed in April 2024

  • Reviewed: 21 March 2024

    9.0
    Comfy, clean & very good location
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights

    I think the hotel could negotiate a discount rate at parking lots nearby

    super good location, comfy bed and very clean

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Excellent location, convenient for travelers on foot; city noise so if sensitive, keep in mind
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights

    Stayed during winter -- heater was dry, had to open windows which was not ideal. We've stayed in this particular location 2-3 times and there is city noise which is what it is. Ear plugs or the noise machine provided didn't help but the thought was appreciated. The issue is an alley way that resonates street and bar noise. Unsure if there are units that are not on the alley way side...

    Location excellent, fantastic deli around the corner, Uber pickup and train access easy, walkable to restaurants, sites. Good space for up to 3 normal size people.

    Stayed in January 2024

  • Reviewed: 26 February 2024

    7.0
    Surprised But Sorted Out
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights

    I thought that the decision to change my hotel (not just my room) after 1200hrs on the day of arrival required a greater effort to notify me than an email. In fact, I called from the airport after 1200hrs to confirm my reservation details and get the access code which all pointed to the ARCO. I was completely surprised when I got to the door and nothing worked. Fortunately, the Sonder phone was answered, and I was not left frustrated at the door at 9 at night in the rain and in the dark, and also fortunately my Uber waited and did not bail out on me - which would have left me on the sidewalk soaked to the bone with an unhappy spouse and suitcases in hand. No bad stuff happened - fortunately- though it could have been a serious white privilege problem had things gone sideways at the door of the ARCO.

    I never got to stay at the ARCO - the room was taken offline the day I arrived and I was sent to the Whitherspoon instead and placed in a larger room. So, I don't know what the ARCO would be like for a stay

    Stayed in January 2024

  • Reviewed: 26 February 2024

    8.0
    Comfortable hotel in a convenient location close to transit and historical sites!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a lot of street noise - partiers and honking car horns until 3am. Not the fault of the hotel, but I recommend asking for a room that does not face the street.

    Convenient location, comfortable room, good value

    Stayed in February 2024

  • Reviewed: 23 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is very cold. I will add a heating inside.

    Excellent Location and easy check in and check out.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    9.0
    Excellent hands off stay with great management through Sonder App!
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Tea in the room but honestly that’s about it!!

    The ease of getting around, loved the decoration of the room and how everything worked with the app!

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Interesting stay in Philadelphia
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Cold bathroom, poorly lit shower at the end of a corridor with high ceiling and tall single-paned sash windows, no towel hanger near the shower, loud fan noise from above in the bathroom

    Good bed and bedroom, excellent price, overall nice II

    Stayed in February 2024

  • Reviewed: 10 February 2024

    7.0
    Nice room with terrible air conditioner
    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    The room is beautiful and new. Staffs are super nice. But the air conditioner is not well designed. I got cold in the first floor and too warm in the second floor that I cannot sleep well. I got a really bad cold and fever because of this.

    The room is big and looks nice.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Easy check-in and check-out process.

    Stayed in January 2024

  • Reviewed: 19 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights

    The room was noisy. Not outside neighborhood noise, but electrical noise. The heater was quite loud and there was a recurring clicking sound coming from somewhere.

    Stylish, large, comfortable. Great location.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Elevator was not working for 2 days, so we had to carry our bags on the 3rd floor.

    Good location, comfy beds, fridge and coffee maker in the room.

    Stayed in December 2023

  • Reviewed: 8 January 2024

    7.0
    Great and vivid part of the city, close to city hall and Market street
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights

    I was unlucky as the elevator broke, and it was in beeping alarm for 3 days (it was weekend, so likely that was why it was not fixed). So I had my daily workout to climb to the 5th floor many times :-|.

    Booked the hotel mainly for the location. The surroundings of the hotel is a vivid area with some (gay) pubs and restaurants in different price ranges.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Small kitchenette

    Spacious bathroom

    Stayed in November 2023

  • Reviewed: 22 December 2023

    7.0
    Clean, cozy, comfort in a great location with luxury amenities
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    In-room coffee maker was broken

    Design of hotel, high-end bath products, generous amenities,

    Stayed in November 2023

  • Reviewed: 4 December 2023

    9.0
    Great self-service hotel in Philadelphia city center
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights

    The street gets very loud on the weekends. But the hotel even provides earplugs and a white noise machine. Bathroom was cold. Ceilings have different heights in the rooms, some people may not like that

    Nice hotel, convenient location. Lots of restaurants and theatres in the area. Using the number code for the building entrance door and the room door was very convenient. Interesting architecture.

    Stayed in December 2023

  • Reviewed: 22 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    Rooms are really spacious and tidy. Air conditioning doesn't work so well. Not senior-friendly. Need to self check in and requires some smart phone using experience.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    9.0
    Nice place in the center of Philly
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    Nothing

    Very nice apartment on two floors, clean and quiet. Very confortable.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Loved it! Highly recommend
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    A little pricey, but good value for the location

    Amazing location, spacious and updated rooms, private and comfortable!

    Stayed in November 2023

Showing 1 – 25

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