HIGHWAY 190, DEATH VALLEY, Death Valley, CA 92328, United States of America
#1 of 2 hotels in Death Valley
Guests' ChoiceBased on 445 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
9.5
Facilities
8.4
Staff
8.4
Value for money
7.0
Free WiFi
7.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 23, 2024
Robert
New ZealandThe Barmens attitude was not what we expected
The Inn is a superb position and has fabulous history
Stayed in April 2024
Reviewed: April 16, 2024
Sherree
United States of AmericaStaff could of been more clear. Difficult when asking directions and they tell you something, like its by the pool. Why would I know where the pool was if I never been there before
The bathroom was handicap friendly. It was difficult to keep the floor dry, and my father is prone to falls. It was difficult to keep it dry after showers
Stayed in April 2024
Reviewed: April 16, 2024
Chris
United States of AmericaAccessing the room was difficult — a long walk with only one elevator to service the entire resort. At dinner the seared Ahi Tuna had clearly been cooked a day or two before and refrigerated in the meantime. The waiter didn’t dispute my assessment, assured me it wouldn’t happen to anyone else, but didn’t offer a substitute, nor did he remove the item from my bill.
Remarkably quiet, with a great view, a welcoming bar.
Stayed in April 2024
Reviewed: April 11, 2024
Mardi
AustraliaWe used the sofa bed and it was awful. The bedding was supposed to be in the room but we had to call to have it delivered to our room, not what you would expect for an establishment that is rated so highly.
It was in a convenient location in the middle of the park.
Stayed in April 2024
Reviewed: April 3, 2024
Carolyn
United States of AmericaExcellent breakfast Power outage made for a few inconveniences the second day for no dinner. My first dinner was not prepared correctly but was taken off our bill.
Stayed in March 2024
Reviewed: March 30, 2024
Steve
United States of AmericaRestaurant limited selection, everything pretty expensive.
Beautiful location and view, well landscaped
Stayed in March 2024
Reviewed: March 9, 2024
Roderick
United States of AmericaRooms were very pricey. Meals a bit high. Some minor maintenance needed in tunnel hall and grounds lighting.
Classic property, impressive grounds and landscaping. Amazing pool area. Views were stunning. Loved the observation deck for stargazing. Bar and restaurant were top notch. Fantastic location to see the park.
Stayed in March 2024
Reviewed: March 3, 2024
Natalie
United States of AmericaThe price was a bit much for the accommodations and while our room was nice and clean the stairs could use a vacuum. The food also at the Inn was not as good as that at the no name bar at the ranch. We don’t mind paying the price but would prefer better quality food for the price.
Location in the park was excellent and the staff were all superb.
Stayed in March 2024
Reviewed: March 2, 2024
Scott
United States of AmericaTrying to make dinner reservations thru website was impossible. Leaving messages with restaurants to make reservations were never returned
Beautiful setting
Stayed in February 2024
Reviewed: February 17, 2024
Rugh
United States of AmericaFood is not good
Stayed in February 2024
Reviewed: February 12, 2024
Lisa
IrelandNothing we didn’t like
Stunning set up, it was clear they had spent a lot of money on the place, and put a lot of thought into it
Stayed in February 2024
Reviewed: February 8, 2024
Michel
Netherlandsnot all staff helpful
location
Stayed in February 2024
Reviewed: February 4, 2024
Sarah
GermanyWhen we checked in we were assigned a room that was already occupied. The clarification then took a very long time. It's sad if you only booked one night.
The location is of course exceptional
Stayed in January 2024
Reviewed: January 24, 2024
Gemma
United KingdomBar food options limited and average quality
Location and relaxed vibe
Stayed in December 2023
Reviewed: January 16, 2024
Apurva
United States of AmericaWater wasn’t very hot. Comes from the hot spring so there is no regulator. Food was below average. I felt I rather go hungry at times. Staff was really nice but seemed the dining staff was getting over worked.
Location, staff and the facilities were really well kept. Hotel is 127 years old but one of the best maintained and well kept. Every staff member is a super star.
Stayed in January 2024
Reviewed: January 8, 2024
Scott
United States of AmericaMix up on the reservation. Computer system and Wi-Fi are terrible. Strange stain on the cushion on the bed.
Staff were exceptional! Great customer service!
Stayed in January 2024
Reviewed: January 7, 2024
Henry
United States of AmericaThe most uncomfortable pillows in my entire trip- so large and inflexible that my neck hurt trying to use them. Single elevator out of service during first day of my stay. A bit of a walk from the parking lot through a tunnel and then up 3 flights to lobby area. It was sometimes difficult to find parking spots- needed to go to adjacent gravel lot. OK, I know it is in the middle of a NP and there is no competition but the food prices at the Inn and the co-owned Ranch seemed incredibly high- I wound up eating at the Ranch buffet one night and buying sandwiches in the shop the second night.
Wonderful location within DVNP and a classy hotel with elegant lobby and seating areas inside and outside, beautifully maintained and lovely grounds with ponds and a stream, very nice stargazing patio next to room on 4th floor. Would definitely stay here again.
Stayed in January 2024
Reviewed: January 6, 2024
Fermin
United States of AmericaLocation and the structure of the property
Stayed in December 2023
Reviewed: December 30, 2023
Kristine
United States of AmericaNo markings for parking or registration. Google map did not take us directly to hotel. We had to hunt for it in the dark. Considering the location, the cost was understandable. Scotty's Castle was closed. There is nothing in Death Valley for us. We will not return.
Accommodations and staff were exceptional. Restaurants had very good food and service.
Stayed in December 2023
Reviewed: November 24, 2023
Johannes
Germanyreception team not very welcoming restaurant service very nice and helpful, food basic
lage
Stayed in November 2023
Reviewed: November 18, 2023
Roger
United States of AmericaImpressive location, wonderful history
Stayed in November 2023
Reviewed: November 2, 2023
Charles
United States of AmericaBreakfast restaurant was terrible, with a capitol T. Bathrooms in the main area, next to the resturant, were filthy. I informed management, but no change during our 3
Dinner restaurant was good, also the only restaurant open. Room, (Casita) was nice, but no daily service.
Stayed in November 2023
Reviewed: October 30, 2023
Adrian
Romanialack of communication on the part of the staff - they could have warned us beforehand that the checkin can only be done at the ranch and not at the inn (we went to the inn first only to be told by a seemingly bored bellboy that we had to travel back about 1 mile or so to the ranch and check in there before returning to the inn again); restaurant at the ranch is unreasonable expensive for the quality of the food
its location in the middle of the desert is nothing short of a miracle; the pool at the Inn (not the one at the Ranch) is amazing and full of history; the premises look gorgeous
Stayed in October 2023
Reviewed: September 10, 2023
Dirk
BelgiumSchitterende ligging, een oase in Death Valley, vlakbij Zabriskie Point.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content