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  5. Reviews of The Inn at Penn, A Hilton Hotel

Reviews of The Inn at Penn, A Hilton Hotel 4 stars

3600 Sansom Street, Philadelphia, PA 19104, United States

#25 of 87 hotels in Philadelphia

Guests' Choice

Review score

Based on 224 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.6

  • Staff

    8.9

  • Value for money

    7.7

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room with Bath Tub - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    Car parking not free

    Stayed in January 2024

  • Reviewed: 17 December 2023

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was very dusty

    Convenient

    Stayed in December 2023

  • Reviewed: 14 December 2023

    9.0
    A simple hotel in the best University
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights

    The only reason I was there was because of the Wharton University event otherwise, it was not worth it.

    Close to the University

    Stayed in December 2023

  • Reviewed: 30 September 2023

    8.0
    Okeyish
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    • Stayed 8 nights
    • Submitted via mobile

    Sheets were not replaced for one week

    Location

    Stayed in September 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 5 nights
    • Submitted via mobile

    Location, cleanliness and room size

    They had not updated their system though I had paid the booking.com. I had to show the evidence .

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    not worth the price but the car valets were wonderful very nice men and took care of my car
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    It claim to be in walking distance of historial sites not a close walk at all that was the main reason we booked this place so disapointing there

    you had to pay for breakfast so never ate therer

    Stayed in September 2023

  • Reviewed: 3 September 2023

    8.0
    Always a treat to stay at The Inn at UPenn!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Wish you had a bigger, better gym,

    Great hotel, love staying with you. Staff are great, location is perfect.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Great location for UPenn basic Hilton
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No automatic housekeeping every day - and when they did come on request cleaners didn’t take dirty cups and teabags away!

    Location great for drop off at UPenn

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    good location and good service.
    • Business trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights

    no

    excellent location and near to Penn, easy for me to go to meeting center.

    Stayed in July 2023

  • Reviewed: 28 July 2023

    8.0
    comfortable convenient
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The air conditioner is too loud

    The location is very convenient. There is a big bookstore next to it, where you can buy a lot of books and souvenirs. There are many restaurants including Chinese food not far away

    Stayed in July 2023

  • Reviewed: 21 July 2023

    8.0
    Wonderful staff very helpful
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Little dated

    On-site Wharton conference

    Stayed in July 2023

  • Reviewed: 7 May 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The hotel bar closed at 10:30pm

    Convenient location when visiting our daughter, a student at Drexel University

    Stayed in May 2023

  • Reviewed: 2 May 2023

    8.0
    Safe, clean, secure, respectable, but not ideal for a traveler who is not with a big group
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Room was very small and the hotel was very crowded. I would have liked a robe in the room rather than on demand, and I would have liked a plastic laundry bag, which seems like a small thing but is often extremely useful when traveling, especially when it's rainy and you have wet clothing items to pack

    Location, security for a woman traveling alone, cleanliness and comfort

    Stayed in April 2023

  • Reviewed: 12 April 2023

    8.0
    Very nice place to stay, albeit pricey.
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Pricey

    Very convenient, central location. Nice facilities.

    Stayed in April 2023

  • Reviewed: 2 March 2023

    9.0
    Superb
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Location was perfect to visit UPenn.

    Stayed in March 2023

  • Reviewed: 2 March 2023

    9.0
    I would definitely recommend the hotel to people who need to be in that part of Philly
    • Business trip
    • Group
    • Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    • Stayed 3 nights

    The location is excellent for anything having to do with Penn, Drexel, or the Penn Medical Campus. The hotel, bar, breakfast and staff were all excellent.

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Bath Tub - Mobility Access
    • Stayed 2 nights
    • Submitted via mobile

    No breakfast available at hotel before 10:00a.m.

    Location Cleanliness

    Stayed in February 2023

  • Reviewed: 11 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    No parking lot. Only one small size of toilet tissue

    Stayed in January 2023

  • Reviewed: 10 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    • Stayed 4 nights

    in the Upenn, good location. everything is good. the trustworthy brand.

    Stayed in December 2022

  • Reviewed: 22 November 2022

    8.0
    Great place to stay for UPenn visit
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    • Stayed 1 night
    • Submitted via mobile

    Vallet parking ended up being $55 for one night. Loud party on the floor, wasn’t expecting that at a upscale hotel such as this

    Beautiful clean hotel, decor is a combination of old-fashioned and modern , seems like it was renovated recently. Comfortable beds.Great location if you’re visiting UPenn, you’re practically on campus

    Stayed in November 2022

  • Reviewed: 16 September 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Roll-in Shower - Mobility Access
    • Stayed 4 nights

    the bath facility need to update , the water always flow out of the bath space , just for your reference only , I am not responsible for it . it only need to add a brick high wall to the bath space , water will not flow away from the bath space

    Stayed in September 2022

  • Reviewed: 12 September 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    No complimentary breakfast.

    Great location Within walking distance to my business meeting location

    Stayed in September 2022

  • Reviewed: 10 August 2022

    7.0
    Comfortable, but certainly not memorable.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Mobility Access
    • Stayed 3 nights

    The bathroom layout was very poor. No place to put anything. No counter space at all! Not enough towel bars, too many grab bars. Shower was great, once we figured it out

    while room size was lovely, furniture was very sparse. no light in closet. Room was very quiet, which was great.

    Stayed in August 2022

  • Reviewed: 25 July 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The tub was peeling, hair in the tub upon arrival which was not mine. Bathroom could definitely use some updates. And the trash cans should always have bags in them, it's more sanitary. No microwave was a disappointment as well.

    The beds were very comfortable, however for the price I'd probably stay somewhere else next time. I needed a room last minute and it was available.

    Stayed in July 2022

Showing 1 – 25

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