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  5. Reviews of The Madison Hotel

Reviews of The Madison Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1177 15th Street NW, Northwest, Washington, D.C., 20005, United States of America

#99 of 152 hotels in Washington, D.C.

Guests' Choice

Review Score

Based on 235 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    8.7

  • Value for money

    7.7

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 23, 2024

    9.0
    Ecellent comfortable hotel.
    • Leisure trip
    • Solo traveler
    • Classic King Room
    • Stayed 3 nights

    cold weather !

    Very nice hotel .... THe burger at the bar was AMAZING!

    Stayed in February 2024

  • Reviewed: December 12, 2023

    7.0
    Cousins DC Stay
    • Leisure trip
    • Family with young children
    • Junior King Suite with Sofa Bed and Terrace
    • Stayed 1 night

    The rooms could use some updating. Once a refresher is done, it would be worthy of 5 stars. Especially the room we stayed in with the amazing balcony.

    The staff was beyond friendly and helpful. Thank you, Olivia, at the front desk for being so welcoming. Also, the staff at check-out were super friendly. I would visit again for the customer service alone. I'd recommend this property for the location as well!

    Stayed in December 2023

  • Reviewed: August 14, 2023

    8.0
    Lovely and historic.
    • Leisure trip
    • Travelers with friends
    • Classic Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    That the walls were thin.

    I loved the lobby, it’s really beautiful.

    Stayed in August 2023

  • Reviewed: July 9, 2023

    9.0
    It was a very pleasant stay.
    • Leisure trip
    • Family with young children
    • Classic Queen Room with Two Queen Beds
    • Stayed 1 night

    Parking was very expensive.

    The room was very comfortable and staff very helpful and pleasant.

    Stayed in July 2023

  • Reviewed: July 8, 2023

    7.0
    Good hotel but could do a bit better with the room facilities
    • Leisure trip
    • Family with young children
    • Classic Queen Room with Two Queen Beds
    • Stayed 2 nights

    I had to ask for shower wash as none provided in the room, I also had to ask for tea as there were no facilities in the room. This took a while to arrive and was just a tray with a kettle. Why this wasnt in the room already I dont understand. I've never stayed anywhere where there were no tea/coffee station. The view was also not very good but it didnt spoil our stay.

    Beautiful reception and friendly staff. The location was great for getting to the main sites without a car. Everything within half hour walk. The beds were comfortable and the room was clean and spacious.

    Stayed in July 2023

  • Reviewed: April 17, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 3 nights

    Not the hotel's fault, but I was exhausted from long flight and not able to check in early. Again - not the hotel's fault as they were fully booked the previous night.

    location was convenient as I was there for work training. The casual and informal dining for great to know that I could select a decent and healthy meal right there at the hotel

    Stayed in April 2023

  • Reviewed: February 16, 2023

    7.0
    fairly good hotel
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    the rooms do need an update but it has charm

    Stayed in January 2023

  • Reviewed: January 29, 2023

    8.0
    good and I will come back. just not excellent except for staff
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    no tub in my room,

    friendly staff good location

    Stayed in January 2023

  • Reviewed: December 11, 2022

    7.0
    Recommended for business trips in DC
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No amenities in the bathroom : low quality products, no toiletries or slippers ….

    Excellent reception , checkin by Joshua who was cery helpful Excellent location

    Stayed in December 2022

  • Reviewed: October 12, 2022

    8.0
    Excellent location and comfortable beds for a good nights sleep.
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    On my second night only one elevator seemed to be working properly out of three. Not great for a busy hotel. No prices advertised for minibar. I would have preferred an empty refrigerator for personal items given drinks and snacks were available to grab and go in the lobby.

    Excellent location. Nicely decorated lobby and friendly staff. Very comfortable bed for a good nights sleep. Very courteous doormen. Housekeeping service excellent.

    Stayed in September 2022

  • Reviewed: October 4, 2022

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    They could have a coffee pot in the room

    Stayed in October 2022

  • Reviewed: September 12, 2022

    7.0
    It would have been better if more information (i.e., coffee, breakfast had been given at check-in).
    • Business trip
    • Group
    • Classic King Room
    • Stayed 1 night

    I couldn't easily get a cup of coffee. No coffee machine in the room. I had to go across the street for coffee, which was warm and I had to go back with it. In the morning, I had to stand on a long line for breakfast and coffee because there were only 2 people handling the breakfast orders. The sign that reflected the price was not clearly displayed or information had been provided at check-in. I paid nearly $20 for eggs and a half slice of toast. I would have gotten something else if the pricing for the various items was prominently displayed. Our Uber car arrived and I had to leave most of my breakfast behind. I wish I could have been able to get a breakfast to-go.

    The room was fine. It appeared to be clean.

    Stayed in September 2022

  • Reviewed: September 4, 2022

    8.0
    Comfortable bed, close to groceries
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was very clean and the staff were helpful. There is a Starbucks in the hotel so that helped! The bed was very comfortable but a little high, so if you are short you might have an issue. There are two groceries close by and a food hall

    Stayed in June 2022

  • Reviewed: September 3, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast is not included

    Stayed in August 2022

  • Reviewed: August 21, 2022

    8.0
    great for a quick trip
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    parking was far and no pool

    location and history of the building

    Stayed in July 2022

  • Reviewed: July 28, 2022

    8.0
    We enjoyed our stay at the Madison & would return if in Washington DC again!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Location - great Breakfast - enjoyable Rooms - clean Bed & pillows - comfy Staff - mostly friendly

    Stayed in July 2022

  • Reviewed: July 25, 2022

    8.0
    It was a pleasant stay although I had requested a room closest to the ground floor ended up 8th fl.
    • Leisure trip
    • Couple
    • Classic Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No coffee makers in the room. No refrigerator in the room No indication where you could get closest ice machine

    The location and room itself were great.

    Stayed in July 2022

  • Reviewed: July 21, 2022

    8.0
    Very nice
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 1 night
    • Submitted from a mobile device

    More ice machines

    Good breakfast and location

    Stayed in July 2022

  • Reviewed: July 17, 2022

    9.0
    Wonderful with character and charm!
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The bathroom / area for getting ready was awesome.

    Stayed in June 2022

  • Reviewed: July 11, 2022

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Classic Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    refrigerator in room was inaccessible.

    staff was friendly , location, cleanliness.

    Stayed in July 2022

  • Reviewed: July 10, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I would have liked them to give me some additional tourist information, some recommendations of the city would have been excellent.

    I liked the location, and the facilities.The staff was very friendly. The store at the main floor is a good idea, and the breakfast was excellent.

    Stayed in June 2022

  • Reviewed: July 8, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Leaking bathroom tub

    Location

    Stayed in June 2022

  • Reviewed: July 6, 2022

    7.0
    Comfy and convenient with good size rooms and modern bathroom
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would have liked a fridge in our room to keep our own food cold. There was a mini bar fridge but only with paid refreshments in. Would have also been nice if there was ice on our floor so we didn’t have to get the lift each time.

    Could walk to everything so left the car in the parking lot the whole of our trip. The rooms were a good size. Aircon worked well and good size tv too.

    Stayed in July 2022

  • Reviewed: July 5, 2022

    8.0
    wonderful experience, great drinks & great staff.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    my air conditioning didn’t work when I first arrived but they were very efficient in fixing it within 15 minutes. the off site parking makes it somewhat difficult to reach your car but the location makes up for it.

    very clean. great staff, amazing location

    Stayed in July 2022

Showing 1 - 25

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